KAWS850LQ0 KitchenAid Washer - Instructions

researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.

I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw

The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.

I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.

The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.

Well, after resolving Part Select (PS) shipping issues (PS sent me two refrigerator glass shelves instead of a Tub Spring); And as it turns out they sent me the wrong part for the suspension pads, which I have returned for credit. It takes 3-4 weeks to obtain your credit BTW.

Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.

Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.

I decided to order the part and attempt to install it. Actually was easy. Took my time and maybe took 90 minutes. Works great.

After calling repair services locally and getting outrageous estimates, just to come and see and telling it will cost at least upwards of $ 150.00, decided to look at fixing it myself. Did not want to buy a new unit, as we are building a new house and wanted time to evaluate a new pair later next year. I wanted to put this unit in the garage of the new house, Partselect site was very informative with the symptoms of the problem and required parts and the best feature was the "how to videos". Watched the videos twice and decided I will give it a try. Ordered the parts, which came promptly despite the Thanksgiving holidays (I had to just handwash some essential clothes only once). Watched the videos again and replaced the cam dogs, which we're completely worn out and in pieces. Next replaced the motor couplings. Had a hard time putting back the washer cover, as I had to jiggle it to align. Washer Works like a charm. Saved $$. Partselect should consider bundling the agitator grease with cam dogs. Did not use any grease as I had none. Overall great satisfaction. Thanks.

Remove softener dispencer, use flat tip screw driver to remove agitator cap, there is a slot, insert flat tip screw driver and pry up, once removed you will see the damaged dogs or cogs, use 3/8 drive ratchet with 10 or 12 inch extention and if memory serves me correct a 9/16 socket, loosen bolt and remove top agitator, there is a thrust washer between bottom and top agitator, it comes in the kit, use a little grease preferrably water resistant grease on top of washer, replace top agitator then the plastic device that the cog are inserted into and tighten bolt, put agitator cover back on with a gentle slap of the palm and reinstall softener dispencer, you are done and cloths will agitate properly again, fairly easy job and washer agitator works like new, great kit, would reccomend.

Tipped the washer (combined, stacked washer and drier)back against the wall at a 45 degree angle and braced it up for safety. The pump is located at the front and bottom of the washer. Access is cramped. Removed the spring hose clamps with pliers, disconnected the hoses and released the metal pump attachment springs. Pump came off the drive shaft with a good pull. Reinstalling was more trouble due to the cramped access. The shaft needed to be sanded and lubricated with silicone before the new pump would slide on. It required a fair amount of force to get the pump in position, reconnect the hoses and the clips holding the pump. The top clip was the most difficult. Repair successful.

After determining where the leak was coming from I searched the web for help. Your website was the most helpful. I used some of your previous client comments to help me fix my washing machine. After trying without any luck in removing the broken pump I referred to your repair stories and determined that I would need to apply a little more force. Using a screw driver and hammer I pried off the face of the existing pump, then I used pliers to pull out the impeller, after that I was able to remove the remaining piece of the pump. After that I sanded the shaft, applied some vaseline and then installed the new pump. It was very easy once the broken part was removed.

Slid off the old and slid on the new part. Actually my wife did it with no help and was rather pleased with her self on not needing any help except ordering it.

The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.

took off the soap dispenser, removed the agitator using a 7/16" socket with an extension. replaced the old top agitator dogs and retaining ring with new ones, re-installed top agitator on bottom, thenput whole assembly back shaft, dropped in bold and tightened. whole experience was fast and simple. the parts came fast and where a perfect fit.

Removed power plug from the wall outlet. Removed fabric softener cup and inner cap seal to access the 7/16" bolt. I loosened the bolt and removed the whole agitator. I then placed the agitator on the floor and pulled the two pieces apart. I cleaned both agitator parts in the sink and installed the agitator repair kit using the instructions included and put the two halves back together. I then installed the agitator into the washer and tightened the 7/16" bolt, replaced the inner cap with new seal and inserted the fabric softener cup. I Then ran a load to test the repair.

Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.