110828918100 Kenmore Washer - Instructions
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- Customer:
- Tom from LATROBE, PA
- Parts Used:
- WPW10250667, WP63907, 8316845
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Out of balance on spin cycle
Followed the videos on the website. But had to order parts twice because it wasn't the springs it was the plastic bushings the tub sits on that caused the wobble. No big deal though. All told it was still far less expansive than a new machine.
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- Customer:
- Dean from Poplar Grove, IL
- Parts Used:
- 285785
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer would'nt spin
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
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- Customer:
- Russell from CHARLTON CITY, MA
- Parts Used:
- WPW10250667, WP63907, 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
banging noise during spin cycle, tub out of balance
I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.
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Water Pump was leaking
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.
I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.
I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.
I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
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Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
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- Customer:
- Larry from Edgewood, TX
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
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- Customer:
- Raymond P. from Santa Cruz, CA
- Parts Used:
- WP3362624
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Timer knob broke
Unscrewed the remains of the broken knob, and replaced it witrh the new one from you guys. Your service is great. Thanks.
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- Customer:
- Chris from Bonners Ferry, ID
- Parts Used:
- WP63907, WPW10250667, 285744
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
washer would walk all over when in the spin cycle
I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.
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- Customer:
- David from LOVELAND, CO
- Parts Used:
- 285748
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Rotation cogs (4) worn out and the upper part of the agitator wouldn't turn with the lower agitator.
Popped the cap off the agitator (pocket Knife) Look down in the center of the agitator. I saw I needed a 7/16 socket, 6" extention and ratchet. I used 1/4" drive. I took the retaining bolt out and lifted the upper portion of the agitator off of the iower portion and out of the tub. Set the part I took out on the dryer. I pulled the cone shaped part that houses the 4 cogs pieces out of the center of the upper agitator part. Once the coned shaped part was out, turned it upside down and placed it on the closed washing machine lid, then again used my pocket knife to lift the plastic retaining ring that securely holds the 4 cogs in place upward on the cone as to remove and replace the 4 worn out cogs with the new ones purchased in a repair kit. Pay close attention the direction the old cogs are facing, so the new ones go back in the same facing direction. It can be extremely easy to install the new ones backwards. I have to say at this point, I was quite disappointed with the retrofit repair kit I purchased. The new cone part the holds the cogs and goes down into the center of the upper agitator wouldn't allow the bolt that locks the whole agitator to the shaft to line up straight and wanted the bolt to "cross" thread into the main shaft. I took it all apart again and reused the original coned shaped part that came with the machine. I should have purchased just the 4 cogs for considerably less money. Reassembled the cone part and put it back together. Reinstalled the upper agitator in reverse order of removing it. Turned on the washer and it works like it's supposed to once again. Hope this helps the next person.
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- Customer:
- Jayanti from SNELLVILLE, GA
- Parts Used:
- W10814296
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The middle tub would not come out
Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
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- Customer:
- Patricia from Revere, MA
- Parts Used:
- WP3362624
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
original knob had grooves inside that had worn away
Unable to get information from Part Select on how to use the part that they sent. Part had no grooves. Part Select people were very nice and offered refund but I got the directions from somewhere else. Used needlenose pliers to hold timer shaft and remove the part with the grooves. After 21 years, the shaft was very fond of the grooved part, so it took some doing but it came off. Was able to screw the new part onto the threaded shaft underneath. Success!
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- Customer:
- William from CHESHIRE, CT
- Parts Used:
- WPW10250667, WP63907, 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Wrench set
loud noise during spin cycle, then not spinning at all
Watching videos identified what parts to purchase.
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new
Thanks!!
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new
Thanks!!
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- Customer:
- Eric from Grand Haven, MI
- Parts Used:
- WPW10358149
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Cracked drain tube.
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.
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- Customer:
- James from MILWAUKEE, WI
- Parts Used:
- WPW10250667, WP63907, 8316845
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Water was leaking out to floor after each load
Replaced the springs after watching the video's from this site and problem has been solved.
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- Customer:
- Joseph from SANFORD, NC
- Parts Used:
- WP661600
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
washer motor burned out
1. Watch a video on installation, there are many on the internet.
(unplug the washer)
2. remove the screws on the back of the control panel to lift the control panel out of the way.
3. use a flat head screwdriver to remove the clips that hold the cabinet to the back panel.
4. disconnect the lid switch from the control panel by removing the clip that connects them at the top of the cabinet.
5. tilt the cabinet forward to remove it.
6. use a flat head screw driver to remove the two clips that hold the water pump to the motor and swing the water pump out of the way.
7. use a nut driver to remove the shipping screw that holds the clips on to the motor.
8. disconnect the wiring harness from the motor
9. remove the two clips from the motor with a flat head screwdriver and remove the motor
remove the three prong coupler and rubber gasket from the old motor and put them on the shaft of the new motor
10. remove the 4 rubber pads from the old motor and slide them onto the new motor.
11. insert the new motor into the washer aligning the prongs of the coupler.
12 reassemble the washer in reverse order of disassembly
(the shipping screw does not need to be reinserted into the spring clip that holds the motor)
(unplug the washer)
2. remove the screws on the back of the control panel to lift the control panel out of the way.
3. use a flat head screwdriver to remove the clips that hold the cabinet to the back panel.
4. disconnect the lid switch from the control panel by removing the clip that connects them at the top of the cabinet.
5. tilt the cabinet forward to remove it.
6. use a flat head screw driver to remove the two clips that hold the water pump to the motor and swing the water pump out of the way.
7. use a nut driver to remove the shipping screw that holds the clips on to the motor.
8. disconnect the wiring harness from the motor
9. remove the two clips from the motor with a flat head screwdriver and remove the motor
remove the three prong coupler and rubber gasket from the old motor and put them on the shaft of the new motor
10. remove the 4 rubber pads from the old motor and slide them onto the new motor.
11. insert the new motor into the washer aligning the prongs of the coupler.
12 reassemble the washer in reverse order of disassembly
(the shipping screw does not need to be reinserted into the spring clip that holds the motor)
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