11092593200 Kenmore Washer - Instructions
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- Customer:
- Craig from Woodland Hills, UT
- Parts Used:
- WP63907
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Washer basket off-center and wobbling during spin cycle
Remove the washer case/enclosure to expose all the internal parts. Lie on the floor and with pliers and a strong arm. Remove and replace each spring one at a time. Pretty straightforward.
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- Customer:
- Douglas from Lancaster, CA
- Parts Used:
- 285748
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
With full load, clothes were not agitating correctly - very little action or movement of the upper agitator section.
Took off softener dispenser, pried off top of agitator, removed bolt from top of agitator.
Then pulled out the agitator assembly for easier access.
Used screwdriver to brake small plastic keepers holding secondary agitator ratchet clutch to the secondary agitator.
Assembled and inserted new ratchet mechanism in the top of the agitator, making sure 4 small square pegs protruding from the end of the new assembly fully entered into mating holes on the secondary agitator.
Placed the agitator back on the agitator post and installed and secured bolt. Replaced cap and installed softener dispenser.
Then pulled out the agitator assembly for easier access.
Used screwdriver to brake small plastic keepers holding secondary agitator ratchet clutch to the secondary agitator.
Assembled and inserted new ratchet mechanism in the top of the agitator, making sure 4 small square pegs protruding from the end of the new assembly fully entered into mating holes on the secondary agitator.
Placed the agitator back on the agitator post and installed and secured bolt. Replaced cap and installed softener dispenser.
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- Customer:
- James from Crownsville, MD
- Parts Used:
- 285748
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Top section of the agitator would not work properly
Removed the top cap, unbolted the agitator, lifted off the top section, removed old "dogs" and replaced new "dogs", reinstalled agitator and tested.
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Leaking water from bottom after wash
Turn washer on its side unscrewed clamps used pliers to slide clamps off of two hoses connected to pump then took clips off that hold pump replaced with new pump and put new clips connected hoses and clamps on new pump turned it back upright job finished
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- Customer:
- Dean from Poplar Grove, IL
- Parts Used:
- 285785
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer would'nt spin
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
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Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
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- Customer:
- Randy from Atlanta, GA
- Parts Used:
- WPW10001130, WP3360977, WP3359452
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
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- Customer:
- clinton from selah, WA
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
noisy
just like video showed really helpfull
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Water Pump was leaking
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.
I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.
I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.
I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
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- Customer:
- Ernest from Midlothian, VA
- Parts Used:
- WPW10001130, 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
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- Customer:
- Larry from Edgewood, TX
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
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- Customer:
- Vandyke from Harvey, LA
- Parts Used:
- 285671
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Wouldn’t switch cycles
Unplug the washing machine. Remove screws from the washing machine control console and lift it up. Then removed medal springs that connect the back of the washing machine to the cabinet. Then removed the cabinet about 3/4 of an inch forward. Then unscrew the old Lid Switch Assembly and put in the new one. Then slide the cabinet back on the washer and screw it back together and replug it and it worked.
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- Customer:
- Raymond P. from Santa Cruz, CA
- Parts Used:
- WP3362624
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Timer knob broke
Unscrewed the remains of the broken knob, and replaced it witrh the new one from you guys. Your service is great. Thanks.
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- Customer:
- David from LOVELAND, CO
- Parts Used:
- 285748
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Rotation cogs (4) worn out and the upper part of the agitator wouldn't turn with the lower agitator.
Popped the cap off the agitator (pocket Knife) Look down in the center of the agitator. I saw I needed a 7/16 socket, 6" extention and ratchet. I used 1/4" drive. I took the retaining bolt out and lifted the upper portion of the agitator off of the iower portion and out of the tub. Set the part I took out on the dryer. I pulled the cone shaped part that houses the 4 cogs pieces out of the center of the upper agitator part. Once the coned shaped part was out, turned it upside down and placed it on the closed washing machine lid, then again used my pocket knife to lift the plastic retaining ring that securely holds the 4 cogs in place upward on the cone as to remove and replace the 4 worn out cogs with the new ones purchased in a repair kit. Pay close attention the direction the old cogs are facing, so the new ones go back in the same facing direction. It can be extremely easy to install the new ones backwards. I have to say at this point, I was quite disappointed with the retrofit repair kit I purchased. The new cone part the holds the cogs and goes down into the center of the upper agitator wouldn't allow the bolt that locks the whole agitator to the shaft to line up straight and wanted the bolt to "cross" thread into the main shaft. I took it all apart again and reused the original coned shaped part that came with the machine. I should have purchased just the 4 cogs for considerably less money. Reassembled the cone part and put it back together. Reinstalled the upper agitator in reverse order of removing it. Turned on the washer and it works like it's supposed to once again. Hope this helps the next person.
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- Customer:
- Nancy from Montgomery City, MO
- Parts Used:
- 285671
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
washer kept stopping - had to hit lid
first I had to work in a closet, so couldn't get body off, just the back. The part removed and replaced really easy. Dropped a socket and a clip, had to get my reacher to get them. Difficulty was in getting the back, back on. Now everything works just fine and all the laundry is almost done.
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