11081375740 Kenmore Washer - Instructions
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Washer was leaking
Followed the instructional film that was included on website.
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- Customer:
- michael from BURBANK, IL
- Parts Used:
- 285871
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
hose leaking
Tried to follow videos. Couldn't figure how to raise top. Laid machine on front used pliers to unclip bracket and clips holding hose. Took 10 minutes to work it this way.
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- Customer:
- Michael from Roanoke, VA
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
The cold water wash would not work.
Initially, we thought the problem was in the water inlet valve and we changed it out. It went OK although the Kenmore almost fell apart after the removal of a few screws and the control unit.
Only thing was that it was unncessary. The real problem was not in the cold water turn on valve, but in the hose. The hose was special in that it was designed to shut off under emergency conditions. It appeared to be able to passs water when tested at my sink, but when connected to the washing machine and under presssure, it would not pass water. I had installed the part by this time so I left it there. I found the Kenmore washing machine rather flimsy in it's construction and tended to totally come apart once a few screws were removed.
Only thing was that it was unncessary. The real problem was not in the cold water turn on valve, but in the hose. The hose was special in that it was designed to shut off under emergency conditions. It appeared to be able to passs water when tested at my sink, but when connected to the washing machine and under presssure, it would not pass water. I had installed the part by this time so I left it there. I found the Kenmore washing machine rather flimsy in it's construction and tended to totally come apart once a few screws were removed.
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- Customer:
- James from Richmond, VA
- Parts Used:
- W10820036
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
water wouldn't run out of washer
Two screws holding top, unhook wire conector. remove cabinet,replace switch. Reassemble.
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- Customer:
- Ellen from NYACK, NY
- Parts Used:
- WPW10119828, WP21097
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
machine wouldn't turn on when lid closed
replaced missing screw and pad and now machine works perfectly
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- Customer:
- Edward from Pittsburgh, PA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Threads stripped on water inlet valve.
The replacement of the water inlet valve was not too difficult after reading the steps posted by others. The main step is to unscrew the top control panel first, remove the top 2 screws of the back panel, and you have easy access to the water inlet valve. No need to remove the entire back panel. Follow the instructions which accompany the replacement water inlet valve and you should have no problems. The washing machine now fills faster with the replaced water inlet valve. The replacement inlet valve arrived within 2 days of ordering! Thanks for the superfast shipment!
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- Customer:
- Ricky from Waterloo, IL
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Leaking water inlet valve
1. Unplug washer, close hot and cold water supplies and remove water hoses from washer inlet valve.
2. Remove two screws at the bottom of the front of the control panel.
3 Remove two screws at the top of the back side of the control panel.
4. Remove control panel.
5. Remove two retainer clips that hold the back panel to the top of the cabinet by prying them out from the front with a large screwdriver. (Probably the most difficult part of the job.)
6. Use a socket or nut driver to remove the two screws that hold the valve to the back panel.
7. Lift the cabinet from the bottom rear and tilt the cabinet forward until you can access the valve.
8. Remove the wire harnesses from the hot and cold valves taking note of the wire orientation. (The red one will go back on the hot valve.)
9. Use pliers to open the hose retainer clip and slid the clip out of the way and remove the hose from the valve.
10. Reverse the process and you are done!
2. Remove two screws at the bottom of the front of the control panel.
3 Remove two screws at the top of the back side of the control panel.
4. Remove control panel.
5. Remove two retainer clips that hold the back panel to the top of the cabinet by prying them out from the front with a large screwdriver. (Probably the most difficult part of the job.)
6. Use a socket or nut driver to remove the two screws that hold the valve to the back panel.
7. Lift the cabinet from the bottom rear and tilt the cabinet forward until you can access the valve.
8. Remove the wire harnesses from the hot and cold valves taking note of the wire orientation. (The red one will go back on the hot valve.)
9. Use pliers to open the hose retainer clip and slid the clip out of the way and remove the hose from the valve.
10. Reverse the process and you are done!
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- Customer:
- Dave from Coral Gables, FL
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
water dripping into tub when off
Removed two screws holding top control section on, and folded back the control panel. Removed two clips holding cabinet on, tipped cabinet toward me and off. Removed and replaced water valve, being careful to mark hot/cold hoses, and secure the internal hose to the valve with the spring clamp. Most difficult part was lining back up the cabinet when putting it back on the base, but a few minutes to line up tabs and get the front of the cabinet UNDER the front groove in the base got it secure. Works fine now.
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- Customer:
- Victoria from Roslyn Heights, NY
- Parts Used:
- W10820036
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dryer would not start.
My dryer is 35 years old and thought this was it, but I googled the question and found out it was the door switch. Orderd the part and received it very fast and didn't want to wait for my husband to come home so I went on you tube and found a video how to open dryer and change switch. I did it in about 30 min. and yes it is now perfect again. No problems. I just unscrewed the old switch and put the new one in. Maybe I'll get another 35 years out of this machine. :o) Thanks for making it so easy.
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- Customer:
- Steven from Gibbon, MN
- Parts Used:
- WPW10358149
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
water leak
laid washer on it's side and changed hose
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- Customer:
- Andrew from WEST WARWICK, RI
- Parts Used:
- WP359807
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken lid switch actuator
Ordered the correct part, watched a YouTube video.
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- Customer:
- Robert from SANDWICH, IL
- Parts Used:
- W10820036
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
Would not drain
Replaced lid switch, but problem still continued.
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- Customer:
- Daniel from Delavan, WI
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
cold water wasn't shutting off between fills on washer
Turn off water, unplug machine
Disconnect water lines to the valve
Unscrewed the clear plastic tabs on the top of the machine, then pryed the back away from the top white part.
Two gold clips can be popped out with a long flat head screw driver.
Pulled the back away from the machine enough to disconnect the wires from the valve. Unscrew the screw(s) from the valves.
Old valves out, new valves in. Plug in the wires, screw in the screws.
Then, to get the gold tabs back in place.....i called NASA.
just kidding. They're tough!
I slipped one into the back and held it in place with my thumb. Then I lined the piece up with the slot inside the machine. Then, i pryed the top white part away as I pushed them together. Stuck a long handle screwdriver down in and pushed REALLY hard on the gold tab to get it to snap into place. Everything is really tight, so you might have to try it a few times.....i left some blood behind.
repeat for the other side, snap in the clear tabs, hook up the water lines, plugged it in......
Then I sat back and listened to my wife praise me for fixing her machine!
Disconnect water lines to the valve
Unscrewed the clear plastic tabs on the top of the machine, then pryed the back away from the top white part.
Two gold clips can be popped out with a long flat head screw driver.
Pulled the back away from the machine enough to disconnect the wires from the valve. Unscrew the screw(s) from the valves.
Old valves out, new valves in. Plug in the wires, screw in the screws.
Then, to get the gold tabs back in place.....i called NASA.
just kidding. They're tough!
I slipped one into the back and held it in place with my thumb. Then I lined the piece up with the slot inside the machine. Then, i pryed the top white part away as I pushed them together. Stuck a long handle screwdriver down in and pushed REALLY hard on the gold tab to get it to snap into place. Everything is really tight, so you might have to try it a few times.....i left some blood behind.
repeat for the other side, snap in the clear tabs, hook up the water lines, plugged it in......
Then I sat back and listened to my wife praise me for fixing her machine!
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- Customer:
- Herbert from Daly City, CA
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Dripping When Washer is Off
This should have been done under 30 minutes but when you don't have a repair manual, you have to do some guessing. I have to remove the back panel. On only thing that was hard was unspringing the two flat springs. After I got the panel off, the rest was easy and the dripping stopped. Oh, there is a screen where the hose connects to the inlet valve. If you can clean the screen often, you can continue to get a good water flow.
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- Customer:
- John from Fair oaks, CA
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Cold Water valve would not shut off
Removed two clips on back panel holding control panel.Removed end plates on control panel. removed two front screws holding control panel. removed wiring harnesses noting location. Set control panel aside. Removed two large clips holding rear panel to washer cabinet. Pulled washer cabinet from the front away from the rear panel and tube. Removed two screws holding water inlet valve. Removed water inlet hose from inlet valve using channel lock pliers. Installed new water inlet valve using supplied mounting bracket. Reassembled washer in reverse order.
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