11041932510 Kenmore Washer - Instructions

I followed the steps from online videos to determine where the leak was coming from (cleaned the pump filter, still leaking; checked gasket and inlet hoses).

Finally, I discovered a wet area and cut on the drum-to-pump hose. When I removed the hose, I found that the culprit was a credit card that had broken into shards and slit the side of the hose. I was happy to see it was from the previous owners, which meant it wasn't my fault!

I did have a hard time removing the clamps (double-wire "rotor clip" or "spring clamps", according to Google) holding the hose to the drum and pump. This became a problem when replacing the hose as well. I was not strong enough to squeeze the ends together to loosen the clamp.

Getting the old hose off was easy enough, as was putting the hose back on. The problem was clamping it back on, as I mentioned.

I tried using zip ties, but this was a disaster! I tested it using a rinse and spin cycle, and the zip tie seemed to hold. However, the hose slid off during the first full cycle I ran and dumped at least 15 gallons of water on the floor. Clean up was not fun!

My recommendation (and what I finally went with) is to use hose clamps with the small screw that lets you tighten the clamp with a screw driver. I used that on both the connection to the drum and the connection to the pump and I've had no issues since.

Overall, it's a quick fix once you have the hose replacement and the right parts. If I'd gotten the hose clamps right away, I could have been done in 30 minutes.

Hope this helps and good luck with your repairs!

Shocks are the #1 recommendation for this problem, but they were not the solution. The problem turned out to be broken weld in the stainless tub. Three of the shocks can be replaced from the front, the one under the motor can only be accessed from the back of the machine, which means it has to be pulled out away from the wall. Taking the old ones out is kind of a pain, they don't twist off easily and there is little room to use tool. Putting the new ones in is easy, they just twist into place.

Son-in law did the work he was finished in about 20 minutes the repair guy wanted $249.00 to take out and put in. PLUS part.

After further investigation I realized that the original dispenser hose from the soap bin to the inner tip was the cause of the leak. Before this repair, I replaced the bellows. And as part of that replacement process you have to remove the washer dispenser hose from the inner tub so that I could complete the bellows installation. However when I put everything back together the old washer dispenser hose was leaking terribly. This was fixed easily with a new hose and an 1-1 3/4 inch hose clamp. I found an installation video that allows you to come from the top down to replace this hose but for my model of washer and because the drier was stacked on top, I took apart the front of the washer since I learned from a different video how to do this in order to install the bellows. No more leaking at all with the new hose.

This repair is something even the most casual DIY'er could accomplish. What made this even easier for me was the fact that my washer was on a pedestal so accessing the 1/4" screws were extremely easy. There is no need to tilt or lift the washer. Just open the drawer and all three screws are visible. It also made draining the water out of the washer very convenient. The video perfectly describes how to accomplish the repair and allowed me to diagnose the problem by taking off the panel, opening the trap door and allowing the water to drain into a small trashcan until all the water is removed. I could physically see that the impeller was detached from the motor and found the culprit that caused the problem - a small vile of eye drops... From there, ordered the pump, two days later, replaced it with the new and I swear the new pump must be stronger than the original because towels come out near dry after a spin cycle. Very satisfying repair!

Checked for 120 V AC at pump connector. It was present . Pump was hot. Ordered new pump. Changing the pump is a piece of cake. Just tilt machine back and rest on a brick. Remove 3 5/16th screws . Disconnect 2 hoses and 1 plug. Took 10 minutes tops. Back in business.

I followed the video that accompanied the parts order confirmation. The replacement of the two parts, bellows and hose, were pretty straightforward. The job took a little less than an hour with little aggregation.

raised front of machine about 6 inchs bigest pain is getting water out after that its easy.open drain just a bit other wise it will pour out all over about 4 pots worth if its full

Only needed a pair of pliers for the clamps on the hoses connected to the pump. Removed the old pump ( no tools needed) and reinstalled the hoses. Works like a charm!

Removed top and front lower panels remove door panel.Remove ring from boot seal don’t damage seal.Replace hose,reassemble.Job is a lot easier if you purchase tool to re-install door ring seal.Tool is available from several sites on the net.

Pretty straight forward , It is a tight work are especially laying on your stomach. To make installation easier I recommend buying a 3-4 inch hose clamp instead of trying to use the old pinch style clamp. You will only need a zip tie if you reuse the existing clamps. remember to remove the plastic ball from the old rubber hose into the new hose.

Repair was easy and went quickly

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

This was an easy fix . PartSelect was quick and had all the info I needed to repair my washer. Plus shipping was super fast. Thanks

Unplug Unit, remove lower cover screws with screwdriver that has 1/4 drive at end, put 2 gallon bucket at strainer remove water. Remove inlet hose clamp and outlet hose clamp, disconnect pump motor wiring plug, aggressive push to RIGHT popped right out. put a dab of Vaseline on new units rubber base slide back in reverse order. Plugged in check for leaks put back together, Repair took less than 15 minutes, working great! WHAT I FOUND IN STRAINER: LEGO'S-CHANGE-PAPER CLIPS, enough things to destroy the impeller !