11028012012 Kenmore Washer - Instructions
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- Customer:
- Marco from LIPAN, TX
- Parts Used:
- W11168740
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Water kept running
Safety First unplug unit, close water valves, remove upper panel with a 1/4 inch socket. Remove two screws holding the valve unplug 2 wires and replaced valve with the new one
And very impressed with the fast quick delivery of the part thank you very much
And very impressed with the fast quick delivery of the part thank you very much
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- Customer:
- Robert from STAMFORD, CT
- Parts Used:
- W11168740
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Cold water valve sensor no good
Took off washer body 6 screws
Took off old sensor installed new
Very simple and smooth
Took off old sensor installed new
Very simple and smooth
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- Customer:
- Marylou from SOUTH ELGIN, IL
- Parts Used:
- W11168740
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
No cold water being put in the washer
Turn off the water. Disconnect both hoses. Remove the plug from the outlet. Remove five screws with a nut driver from the back panel. Remove the back panel. Remove two screws from the cold water valve. Pulled out the old valve. Install new valve with the two screws. Reinstall back panel with the five screws. Reset codes to the washer. Tested out washer. Works fine.
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- Customer:
- James from INDIAN LAKE, NY
- Parts Used:
- W10404050
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Lid wouldn't lock
Removed 5 screws on back, released 2 retention clips on front, lifted top of washer to expose lock assembly, removed 2 screws holding lock assembly in place followed electrical line back to plug behind control panel plugged new lock in, and reassembled in reverse order. Done!
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- Customer:
- Bernard from ARIZONA CITY, AZ
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
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- Customer:
- JERRY W. from CARROLLTON, GA
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
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- Customer:
- James from MAHWAH, NJ
- Parts Used:
- WPW10006384
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Burning smell, ASSUMED it was the belt
Once we put the washer on it's side noticed lots of oil on the floor and in the belt cover area. Replaced belt anyway but issue is the leaking transmission. Starting warranty process since Maytag carries a 10-year part warranty and machine is 6.5 years old. Wish me luck !!!
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- Customer:
- Maxwell from RINGWOOD, NJ
- Parts Used:
- WPW10006355
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Washer -Maytag Centennial- would NOT agitate. It would run through all cycles as indicated by the lights and even spin at the end, but never agitated. It also did not appeared to go into "sensing" mode at the start. Took a long time to move from "sensing" light to "wash" light. Did not hear or see a
There are a number of videos showing how to do this repair:
>Disconnect power and water - cold, hot and drain.
>Put washer on its side on a stand (low platform) to get to the bottom.
Better than than just laying front of washer on floor.
>Used a drop light to help see bottom.
>Removed Pulley Cover using nut driver - has 2 screws with nut
heads.
>Removed and replaced the Shift Actuator (part provided) using a
Phillips screw driver - 2 green screws. Unplugged electrical
connector which should be reconnected before new unit is screwed
back down.
Replacement part is not the same as the original. From what I read.
this part has been a problem with these washers.
>Put Pulley Cover back on.
>Reset washer upright.
>Reconnected water and power.
>Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse"
light on and pushed "start" button.
>Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin"
light on and pushed "staet" button. Washer agitated in first cycle
- "sensing" and in "wash".
.
Washer has been working as it should and I a very happy with the results.
I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
>Disconnect power and water - cold, hot and drain.
>Put washer on its side on a stand (low platform) to get to the bottom.
Better than than just laying front of washer on floor.
>Used a drop light to help see bottom.
>Removed Pulley Cover using nut driver - has 2 screws with nut
heads.
>Removed and replaced the Shift Actuator (part provided) using a
Phillips screw driver - 2 green screws. Unplugged electrical
connector which should be reconnected before new unit is screwed
back down.
Replacement part is not the same as the original. From what I read.
this part has been a problem with these washers.
>Put Pulley Cover back on.
>Reset washer upright.
>Reconnected water and power.
>Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse"
light on and pushed "start" button.
>Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin"
light on and pushed "staet" button. Washer agitated in first cycle
- "sensing" and in "wash".
.
Washer has been working as it should and I a very happy with the results.
I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
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- Customer:
- Kim from MOUNT UNION, PA
- Parts Used:
- WPW10006355
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
washer would not spin on wash cycle
My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.
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- Customer:
- Kristy from Lebanon, NJ
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Washer was making an awful screeching noise when agitating
I turned off and disconnected the water lines (have a bucket ready) and tipped the washer on its back. I followed along with the provided video that was super helpful. Disconnecting, moving the washer, and reconnecting everything took longer than the repair. Very satisfied with this repair!
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- Customer:
- Oralia from DALLAS, TX
- Parts Used:
- W10739673
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
washer shaking
the repair went well but I still haven't received a refund for the order was was sent incorrectly. Order #22085769 order date 2/3/23
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- Customer:
- Courtney from Hollis, NH
- Parts Used:
- WPW10006355, W10721967
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
Actuator clicking not going into spin mode
I laid the washer on its front side to access underneath. I removed the original washer pulley system and actuator very easily to replace them with the new parts. The new/updated model actuator for my machine was a little bit challenging to maneuver around existing parts to make work, but I eventually got it installed. The plug was angled very differently than the original plug on the actuator, but it was a tight fit. There was no issue installing the washer pulley system. Hooked washer back up to power, water lines, drain line, and the washer has been working perfectly since.
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- Customer:
- JOSE from MILLBURY, MA
- Parts Used:
- WPW10006355
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
washer was draining but no spinning
Disconnect electrical plug from the wall, disconnect drain hoses and tip washer forward remove belt hosing basket and then remove the electrical plug that contains seven wires connected to actuator then remove the two small screws.
Then reverse the operation to stall the new part. Very easy.
Then reverse the operation to stall the new part. Very easy.
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- Customer:
- James from LIVONIA, LA
- Parts Used:
- W10404050
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Lid lock not working.
Followed instructions.
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- Customer:
- Lucas from ARKANSAS CITY, KS
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Making a loud noise for a while then stopped spinning
Removed two screws to remove guard. Two screws to remove another part with wires. Pulley nut was already missing. Component was twist locking tabs.
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