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11023102311 Kenmore Washer - Instructions

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All Instructions for the 11023102311
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
Roy from BROOKLYN, NY
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Making loud noises.
The video you sent me was very helpful told me the exact tools I needed and how to do it.
Thank you
16 of 24 people found this instruction helpful.
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Customer:
ELIZABETH from HARLINGEN, TX
Parts Used:
W10780045
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
My tub would hit the sides of the washer during spin cycle.
Followed youtube video. The repair was easy and fast.
12 of 14 people found this instruction helpful.
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Customer:
Thomas from GRAIN VALLEY, MO
Parts Used:
WPW10006384
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
squeal and chirping while in risne / spin mode
Removed belt cover from bottom of the transmission , remove old belt, clean the pulleys ,and re install new belt. The new belt fits tighter so it did a few time to get the belt fully seated. Re install belt cover.
10 of 10 people found this instruction helpful.
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Customer:
PRECIOUS from LAKE CITY, FL
Parts Used:
W10780045
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
washer shaking and banging loudly
I was able to look up the issue on Youtube and watched a few videos and was able to complete the repair with help of my daughter. It was little hard to do but you do need gloves with a good grip when taking the rods out of the washer, but putting the new ones in was very easy.

Once I replaced the suspension rods, there was a little shaking but not like before. Very quiet now, no crazy loud banging
10 of 12 people found this instruction helpful.
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Customer:
LADD from ARCADIA, FL
Parts Used:
W10780045
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
When the washer would go into spin cycle it sounded like the drum was banging all four sides of the washer.
Unplugged from power, unhooked water lines.Then removed back cover and control panel and top set to the side. Rear rods very easy to do by yourself after those where done have help and tip it backwards and change out the front 2 then reassembled and hooked back up and tested. Everything worked like brand new !!!
9 of 9 people found this instruction helpful.
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Customer:
Jessica from MT STERLING, KY
Parts Used:
W10780045
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Shaking and banging around when washing
Youtube has videos. It's very simple just replace one at a time.
9 of 10 people found this instruction helpful.
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Customer:
Rachel from PINELLAS PARK, FL
Parts Used:
W10780045
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Banging during spin cycle
The installation was very easy and took me 45 minutes to complete by myself. I put the washer on two cinder blocks and then removed the lid. I started with the suspension rods that were closest to me and they were really easy to exchange. When I got to the rods in the back they were a little more difficult because there was more tension with the new rods installed. I used the old rods to hook and pull the new rods into place and it was overall very easy.
9 of 10 people found this instruction helpful.
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Customer:
Terry from HANCOCK, MD
Parts Used:
WPW10006384
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
washer wasn't spinning after rinsing but the motor was running
I had taken the time to watch videos of this repair so when the switch arrived I knew what I had to do. Removing the screws to get the back cover off was simple as was installing the switch. No tricks here just watch the videos and your all set to do the job
8 of 10 people found this instruction helpful.
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Customer:
Michael from MAGNOLIA, TX
Parts Used:
W10780045
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
washer was off balance all the time
Watched video from partselect and it was on the money. Removed a few screws and tilted the lid. (after unplugging). Pulled it out from wall and tilted machine to have access to bottom. Had grandson reach from underneath and pull the rods out and inserted the new ones. Work great now. My wife is happy and I saved about $600 because I didn't have to buy a new one.
7 of 7 people found this instruction helpful.
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Customer:
Larry from Edgewood, TX
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
8 of 11 people found this instruction helpful.
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Customer:
Michael from HARWICH PORT, MA
Parts Used:
W11481722, W10721967
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Washer was stuck on rinse cycle
Research showed it was the transmission and the actuator . Parts were super easy to install and it solved the issue 100%

PS - I put some light lithium grease on the transmission and it’s quieter than it was when new
7 of 9 people found this instruction helpful.
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Customer:
Lee from FORT WORTH, TX
Parts Used:
W11481722
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Washer would not agitate
When to PartSelect Web site, used their trouble shooting guide, Used their advice, which was to replace the actuator. bought and installed the actuator which took around 20 minutes or so. washer started working fine after replacing. Thanks to the website I save a lot of money. Thanks PartSelect
6 of 6 people found this instruction helpful.
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Customer:
Eric from HENDERSONVLLE, NC
Parts Used:
W10780045
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
The washer would not only shake, but sound like a mule was kicking the side of unit!
I watched the PartsSelect video. I was hoping for the tub with the slots in the tub mounts, but mine didn't have them, so I had to lay it down on its back. The only thing I did that was not in the video was I placed a 2" thick closed cell foam knee pad I had on hand between the tub and the back of the housing. When I laid it down, the tub was elevated by 2". This made reaching the two rear rods a little easy. It seems that there would be a more robust way to achieve the dampening affect, but I guess this is cost effective.

It's strange that I searched for my issue several times and only saw recommendations to level the washer. It was level. Then one day I ran across the suspension rod resolution. It didn't do it on every load, but after a year of my wife nagging me and threatening to get a new washer, I finally fixed it. The biggest issue is just logistics in a condo hallway and a little leaking water. I also replaced my hoses. Should be in good shape until the next thing.....
6 of 6 people found this instruction helpful.
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Customer:
Russell from Hyannis, MA
Parts Used:
WPW10072840, 80040
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Top section of agitator would not spin.
Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]
6 of 7 people found this instruction helpful.
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Customer:
Chet from CLEARWATER, FL
Parts Used:
WPW10006384, W10721967
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
heavy loads did not spin dry properly
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
6 of 8 people found this instruction helpful.
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All Instructions for the 11023102311
16 - 30 of 397