11020242510 Kenmore Washer - Instructions

Watched video from partselect and it was on the money. Removed a few screws and tilted the lid. (after unplugging). Pulled it out from wall and tilted machine to have access to bottom. Had grandson reach from underneath and pull the rods out and inserted the new ones. Work great now. My wife is happy and I saved about $600 because I didn't have to buy a new one.

I did the repair just as the video showed, and had no problems at all.
the hardest thing I had to do was to move the washer out to where I could get to the back of the machine.
Due to the help of the sales rep and the video the repair was very easy

Thanks
Louis

Turn off the water at both the cold and hot. May need an bucket to catch any water left in the lines. Then unplug the washer to kill power of course...Taking off the 10 or so small screws in the back metal cover will get you started. The tricky part is getting the clips off the back top where the knobs are. You will have 2 plastic clips and 2 metal clips, 1 on each side. Take a flat head and ease them up and out....careful not to break them! You can pull the whole control panel away from your work area. Once you have full accuses to the valves its self, it is held in by 2 screw on the top inside a slot. You can now unplug the pigtail harness. Repeat the process in reverse to get it back together and the job is complete. 30 to 45 minutes Max.

I watched the PartsSelect video. I was hoping for the tub with the slots in the tub mounts, but mine didn't have them, so I had to lay it down on its back. The only thing I did that was not in the video was I placed a 2" thick closed cell foam knee pad I had on hand between the tub and the back of the housing. When I laid it down, the tub was elevated by 2". This made reaching the two rear rods a little easy. It seems that there would be a more robust way to achieve the dampening affect, but I guess this is cost effective.

It's strange that I searched for my issue several times and only saw recommendations to level the washer. It was level. Then one day I ran across the suspension rod resolution. It didn't do it on every load, but after a year of my wife nagging me and threatening to get a new washer, I finally fixed it. The biggest issue is just logistics in a condo hallway and a little leaking water. I also replaced my hoses. Should be in good shape until the next thing.....

I unscrewed the top panel of the washer. I lifted up the top and used the pint scrapper to loosen up the lid switch and slid it out. I pulled the switch wiring harness out of the rear top of the washer. I slid the new lid switch and wiring harness back through the opening and secured the switch in place. Screwed it back in place. Took less than 15 minutes. I followed the instructions on the video, easy peasy lemon squeezy.

There are a lot of complaints, with these new energy efficient washers, no matter the brand, on the amount of water that is being used, and not properly washing your cloths, while in the wash cycle.
I got this new MayTag washer, and wanted to see it work, for myself, so I can try to correct the problem. But in order to see it work, and fill, the lid has to be open, to observe it working.
To do so, there is a part connected to the lid, called a "STRIKE", that when the lid is down, it activates the electronics, making the washer run.
So, I purchased this strike, to insert it in the washer, so I can observe the washer running, while the lid is open. Very easy, no tools required, just stick it in the slot, where the strike, on the lid goes, when the lid is closed.

I have a Kenmore he 500 series washer that would not get out of the sensing mode. Googled the problem. It let me know it could be the water inlet valve. So I ordered the valve through Part select (mailed to me with in days of ordering) Had a towel and small bowl for nuts and screws. Shut off water to washer, disconnected hoses, used screwdriver and socket wrench to unscrew the back of washer (since it was my first time to ever do something like this on my own, I took pictures to make sure everything went back in place) replaced valve. It was an easy connection. Washer works great

see you tube on how too

Replaced the suspension rods not an easy task but very rewarding to hear it running quiet again when spinning.

had to change out wiring harness was not compatible

Was the video and I started everything fell into place. Thank you very much

I watched the instructions on line, and followed them. Completed the parts change with out any problems, but that wasn't everything I had to do to make the washer to work again. I had to clear all the fault codes that were on the machine. Then the washer started working in all the cycles.

Removed two 1/4” screws from the backside of control panel. Plastic putty knife slide under front of control panel to release the clips and allowing panel removal. Shut water supply off and removed both hot/cold hoses from valves. Removed the two T-20 screws which allowed the removal of the existing leaking valve assembly. Installed in reverse and it worked perfectly!!

My fault completely! I shut a valve off to a spicket that I have in my garage due to a Nebraska winter. The problem turned out to be that my washer was receiving its cold water from the line that I shut off. So it was an expensive lesson to learn after replacing the switch harness and the latch. Water was turned off Ding Dong!

Removed the old and replaced with new