11081167410 Kenmore Washer - Instructions
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- Customer:
- Glenn from Clearwater, FL
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
when cold water was entering the machine, there were really loud vibrations through the pipes. Sometimes the flow rate was very slow.
The hardest part was removing the machine's cabinet. 2 screws on either end of the control panel, tip the control panel back out of the way and remove 2 clips, then slide the cabinet off the front. Replacing the valve was very easy. I didn't need the mounting plate that came with it. At first it looked like the screw hole wasn't going to line up with the hole in the back of the machine, but then I noticed that the valve had a groove that allowed it to slide downward on to the back. Pretty easy overall.
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- Customer:
- Linda Dianne from Poteau, OK
- Parts Used:
- WP358237
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Socket set
could not get the bottom agitator to release, so finally just left it in place, first bolt I had did not fit right so ordered one directly from your store also had to wait dor my tools to get in
I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place and the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story
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- Customer:
- Patrick from Floyds Knobs, IN
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
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- Customer:
- ed from pittsburgh, PA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
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- Customer:
- LYDIA from HIGH SHOALS, NC
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
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- Customer:
- Joseph from North Charleston, SC
- Parts Used:
- 285785
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Socket set
Spin cycle worked very poorly
1. Removed back panel.
2. Removed Entire control paned, control and switch units disconnecting wiring assembly from motor.
3 Tilted front and side panel assembly away from frame, tub assembly and motor transmission assembly.
4.Removed cap from top of agitator, removed bolt holding agitator. Removed agitator, this part was tricky since some corrosion on shaft made agitator very difficult to pull off.
4. From bottom of unit disconnected motor/transmission unit from wash tub.
5. Located clutch assembly and removed lock washers. Removed clutch and replaced with new one.
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Steps 1 thru 3 were unnecessary.
All that needed to be done was to removed the agitator assembly. then turn unit on it's side or back and removed motor and transmission from the bottom.
2. Removed Entire control paned, control and switch units disconnecting wiring assembly from motor.
3 Tilted front and side panel assembly away from frame, tub assembly and motor transmission assembly.
4.Removed cap from top of agitator, removed bolt holding agitator. Removed agitator, this part was tricky since some corrosion on shaft made agitator very difficult to pull off.
4. From bottom of unit disconnected motor/transmission unit from wash tub.
5. Located clutch assembly and removed lock washers. Removed clutch and replaced with new one.
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Steps 1 thru 3 were unnecessary.
All that needed to be done was to removed the agitator assembly. then turn unit on it's side or back and removed motor and transmission from the bottom.
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- Customer:
- James F. from WILMOT, NH
- Parts Used:
- WP661600
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Washer would not drain after wash cycle. Would start to try but stop dead.
Repair went well and relatively easy, but did not fix the problem.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
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- Customer:
- Jim from Hamburg, NY
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Water Pump Replacement
Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
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Washer excessive vibration during rinse spin
Well, after resolving Part Select (PS) shipping issues (PS sent me two refrigerator glass shelves instead of a Tub Spring); And as it turns out they sent me the wrong part for the suspension pads, which I have returned for credit. It takes 3-4 weeks to obtain your credit BTW.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
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- Customer:
- Allen from Heuvelton, NY
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
would not trun the barrel
i had to strip the outer housing of the wahing machine apart the remove the motoe from the transmission to get to the coupling. once i recived the coupling( which was very quickly) i just reversed those steps.
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- Customer:
- Erik from Minneapolis, MN
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Cold water was barely flowing
Followed the instructions. Removed two screws on front panel, flipped it up and popped up the retainer clips. Tipped the washer body forward. Unscrewed the old valve and replaced with the new. Reversed the previous procedures and put the whole thing back together. I had put up with this low flowing water for a couple years. Now it fills like new!
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- Customer:
- Tim from Apple Valley, MN
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
basket would not spin during spin cycle
Raised washer on cinder blocks high enough to get underneath, removed wiring, capacitor (because it got in the way), removed spring clips from pump, removed pump, no water spillage this way. removed clips from motor, removed motor, pulled old broken coupling rubber ring and plastic pieces out, used a spark plug driver to press new ones in place on the gear shaft and motor as they will fit tighter because they have a metal reinforcement that the original did not have, lined up the two halfs and clipped motor back on, cliped pump back on, reconnected wires again, lowered off the blocks and washed a couple loads that night.
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- Customer:
- DOLLIE from HOUSTON, TX
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Washer Would Not Spin Or Aggitate But Would Drain Water
First I removed the cover but not the back. Then I removed the water pump by useing a flat head screwdriver to remove the clips. I did not have to disconect the water hoses. Then I used a driver to remove the motor clips and pulled the motor off. You need to put something under the motor to support it until you remove the screws holding the brackets. The coupling came off with ease. I replaced it with the new one using a spark plug socket to tap it onto the motor. I did the same thing to the other half that attatched to the gear assembly. It will be easier to put the black rubber center on the gear assembly then line it up with the motor by turning the blades. Then I put everything back in reverse order. Very easy job.
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- Customer:
- Jessica from Tallahassee, FL
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
small leak from pump
Make sure you UNPLUG your washer first. It is also a good idea to remove the water intake hoses from the back to avoid damage to them or the valves.
Getting the outer panels off was the hardest part for me. There are 2 screws on the back of the function panel. You don't have to remove the screws completely, just until they are unscrewed from the bottom base. Then I gently pulled forward and up on the function panel and it flips back exposing the wiring. There is one wire harness plug that needs to be disconnected toward the center of the panel.
There are 2 large metal clips that are removed by pressing a flat head screwdriver into them. Press down and slightly toward the front of the washer and it will release the clip. Be careful, mine popped up and flew behind the washer.
Once the clips are removed you can pull the entire caging of the washer (top, front, right and left side panels as one) away from the machine. This will expose the entire innards of the washer.
In the front at the bottom is the water pump. It is very easily removed. Pinch the clamps around the hoses with a pair of pliers and move them up the hoses. Pull both hoses off the pump.
There are 2 metal clamps holding the pump in place. You can release them using a flat head screwdriver as well. Once free from clamps, the pump can be pulled straight forward to be removed.
Replace the pump with the new one, placing it in the same place and position as the old one. Attach the clamps back on. Mine were really hard to reattach as the tension was really tight.
Then slide the hoses back on and use the pliers to squeeze and slide the clamps back down the hoses to secure them to the pump.
Replace the cage of the machine. On my particular model, the front panel hooks under a metal lip and the side panels rest on them, so it was a challenge getting it back into place by myself in the small area I was working in.
Replace the metal clips on the top using the flat head screwdriver by pulling slightly toward the front of the washer and pressing down.
It was a little scary, I thought I was going to pinch myself.
Then reattach the one wire harness, flip the console back down and secure tightly.
Screw the 2 screws back in on the back of the function panel and your done. Reattach the hoses and plug in your washer.
This was my first washer repair. I did it with some sketchy online instructions for a different model washer. It took forever to get the washer open and was even more frustrating to put it back together. Changing out the pump was simple once I got in there. I saved over $100 in labor by doing this myself and in only took about 45 minutes.
I think I'm ready to open up the dryer and give it a good cleaning.
Getting the outer panels off was the hardest part for me. There are 2 screws on the back of the function panel. You don't have to remove the screws completely, just until they are unscrewed from the bottom base. Then I gently pulled forward and up on the function panel and it flips back exposing the wiring. There is one wire harness plug that needs to be disconnected toward the center of the panel.
There are 2 large metal clips that are removed by pressing a flat head screwdriver into them. Press down and slightly toward the front of the washer and it will release the clip. Be careful, mine popped up and flew behind the washer.
Once the clips are removed you can pull the entire caging of the washer (top, front, right and left side panels as one) away from the machine. This will expose the entire innards of the washer.
In the front at the bottom is the water pump. It is very easily removed. Pinch the clamps around the hoses with a pair of pliers and move them up the hoses. Pull both hoses off the pump.
There are 2 metal clamps holding the pump in place. You can release them using a flat head screwdriver as well. Once free from clamps, the pump can be pulled straight forward to be removed.
Replace the pump with the new one, placing it in the same place and position as the old one. Attach the clamps back on. Mine were really hard to reattach as the tension was really tight.
Then slide the hoses back on and use the pliers to squeeze and slide the clamps back down the hoses to secure them to the pump.
Replace the cage of the machine. On my particular model, the front panel hooks under a metal lip and the side panels rest on them, so it was a challenge getting it back into place by myself in the small area I was working in.
Replace the metal clips on the top using the flat head screwdriver by pulling slightly toward the front of the washer and pressing down.
It was a little scary, I thought I was going to pinch myself.
Then reattach the one wire harness, flip the console back down and secure tightly.
Screw the 2 screws back in on the back of the function panel and your done. Reattach the hoses and plug in your washer.
This was my first washer repair. I did it with some sketchy online instructions for a different model washer. It took forever to get the washer open and was even more frustrating to put it back together. Changing out the pump was simple once I got in there. I saved over $100 in labor by doing this myself and in only took about 45 minutes.
I think I'm ready to open up the dryer and give it a good cleaning.
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- Customer:
- George from Rio Communities, NM
- Parts Used:
- W10820036
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door switch would not let dryer operate
Move dryer away from wall. Unplug the dryer. Open the hinge top from the front edges of dryer. Remove the two screws holding the filter channel onto the top of dryer. Lean the top of dryer back away from the front . Open the dryer door, Locate switch from the top looking into the dryer top opening where you have just leaning the top back out of your way. Unplug the wire from the old switch. remove the old switch and bracket using the flat blade screwdriver for screw removal.
Place the wire on the new switch using the normally open contacts. place switch on bracket and gently position the bracket and switch over the holes designed for the switch and tighten screws using the new Phillips head screws sent with the new switch. place the top back into place and replace the filter channel screws plug in the dryer and job finished. easy as 1-2-3
Place the wire on the new switch using the normally open contacts. place switch on bracket and gently position the bracket and switch over the holes designed for the switch and tighten screws using the new Phillips head screws sent with the new switch. place the top back into place and replace the filter channel screws plug in the dryer and job finished. easy as 1-2-3
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