11022982100 Kenmore Washer - Instructions
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- Customer:
- Pamela from Oceanside, CA
- Parts Used:
- 285825
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
My washer quit agitating
So I took apart the agitator and found that it was just worn down. So I ordered the new part on a Friday and recieved it over the weekend! It took me about 10 minutes to get it back together and works like new. Thank you PartSelect!!
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- Customer:
- Elizabeth from NACOGDOCHES, TX
- Parts Used:
- WP3949428
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
My timer dial had mostly crumbled away from age.
DO NOT WATCH THE INSTALLATION VIDEO ON WEBSITE! It's a nice video- just put me through a lot of grief because it did not apply to my washer. It is not necessary to open the control panel to pull out something at the bottom of the timer shaft(that isn't there)...or anything else requiring tools. Just UNSCREW the knob, and pull up on the old dial to remove it. Then line up the large tab on the new dial with the large cutout on shaft, and press it on. Then screw the knob back on. That's it. Finished. 5 minutes with correct instructions.
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- Customer:
- william from lindside, WV
- Parts Used:
- 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
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- Customer:
- Doreen from Ashtabula, OH
- Parts Used:
- 285753A, WPW10086010, 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
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- Customer:
- Maryanne from BEND, OR
- Parts Used:
- 285664
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
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- Customer:
- Tracy from Yuba City, CA
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Washing machine making a grinding noise
Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!
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- Customer:
- Hoang from Fairfax, VA
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
direct drive washing machine not spinning
Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.
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- Customer:
- Armando from Graham, NC
- Parts Used:
- WPW10358149
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken Drain hose
to change it was 1,2,3
thank you guys
thank you guys
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- Customer:
- Michael from Tinley Park, IL
- Parts Used:
- WP8054939
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Old seal fell a part and caused bad virbrations
Slid off the old and slid on the new part. Actually my wife did it with no help and was rather pleased with her self on not needing any help except ordering it.
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- Customer:
- David from Brookhaven, PA
- Parts Used:
- WP8054939
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The lid seal cracked and came off causing vibration
Slid the replacement on the lid and it worked like a charm - no more vibration.
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- Customer:
- mario from eastchester, NY
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
the washing machine would pump the water out, but the agitator would not spin, and it was making noise.
The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.
Thank You,
Mario for Eastchester, NY.
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- Customer:
- William from CHESHIRE, CT
- Parts Used:
- WPW10250667, WP63907, 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Wrench set
loud noise during spin cycle, then not spinning at all
Watching videos identified what parts to purchase.
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new
Thanks!!
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new
Thanks!!
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- Customer:
- Matthew from Affton, MO
- Parts Used:
- W10814296
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The washing machine was leaking.
I followed the provided video for changing the centerpost gasket.
I successfully completed the repair. I will say that I had challenges at almost every step. Getting the inner basket off the centerpost was difficult, as was rocking the outer tub upward from the base.
If a man is somewhat handy, this is a doable repair. Be patient and take your time. The video is very helpful and I don't think I could've done the repair without it. It's a pleasure to watch an expert like Steve.
It's gratifying to successfully repair a major appliance such as a washing machine and I look forward to many more years of reliable service from this well-built appliance.
I successfully completed the repair. I will say that I had challenges at almost every step. Getting the inner basket off the centerpost was difficult, as was rocking the outer tub upward from the base.
If a man is somewhat handy, this is a doable repair. Be patient and take your time. The video is very helpful and I don't think I could've done the repair without it. It's a pleasure to watch an expert like Steve.
It's gratifying to successfully repair a major appliance such as a washing machine and I look forward to many more years of reliable service from this well-built appliance.
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- Customer:
- James from ARVADA, CO
- Parts Used:
- WP62780
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Leaked, disassembly revealed it was the drive seal washer grommet. Drive block was also rusted out and frozen to the washer drum
Disassembled lower part found nothing wrong.
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!
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- Customer:
- C. Scott from Fremont, NE
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
The washer pumps but does not spin
I did a Google search for the model number and found this site, PartSelect.com. Based on the diagrams on the site and what I could see underneath the washer, it was clear that the motor coupling was now gone and the shattered pieces of it were all over the floor. So I ordered a new coupling and waited for it to arrive, it was shipped in just a few days. Once I had the new coupling all I had to do was remove a couple of brackets holding the pump onto the motor, and the motor onto the gearbox; unplug the electrical terminals and lift the motor out. There are two halves to the coupling, one sits on the shaft of the gearbox and the other on the shaft of the motor. Both of these are seated into a rubber boot that is also a part of the coupling. Once the motor is sitting on the gearbox with all the coupling parts seated in place, just plug everything back in and replace the brackets. You will need a 1/4 socket to remove/replace the motor brackets. Also, it should be noted that you will want to unhook everything that is hooked to the wall (hoses, power cord) but it assumed you've already done this if you have access the the underneath of the washer.
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