41740412702 Kenmore Washer - Instructions

Removed the back and lower panel in the front of machine. Turned it on its side to replace spring, not tools required. Then stood it up and replaced both shocks by removing plastic pins that hold them in place, no tools required. The only time you need tools is to remove the metal panels to get to the parts. Now it makes no noise and runs like a new washer. Paid $140 for the parts, a new machine would have cost over a thousand and would be one of those digital nightmares that don't last as long. This machine is 18 years old.

I watched the videos and replaced the shocks and suspension springs. This worked to stop the unit bouncing completely and cut the banging noise in half. Further diagnosis revealed a damaged drum and outer shell. The repair itself was very simple and didn't require special tools or skills. There is a tricky shock absorber locking pin on the right shock bottom position. There is a control box of some sort that prevents the complete removal of the pin without breaking it. On install, I simply pushed the pin through from the front. Ultimately, I ended up replacing the unit. However, I found the site to be extremely helpful. Great service.

Simple install, remove the two screws holding the pump motor.
Loosen the two hose clamps that hold the hoses in place.
Pull out old pump motor.
Place new pump into place, and install mounting screws and tighten.
Slip drain hoses onto new pump and reinstall clamps.
Check for leaks.
Done.

pulled the retaining ring then unscrewed 2 screws removed the bad switch and unplugged the old wires then hooked them back to the new switch...this was the second switch in approximately 2 years...

Removed and replaced two screws.

Watched a u tube video and did it myself and I'm a 58 year old woman who has never worked on a washer before!

Took door lock switch out and fished out broken part. Reinstalled switch and installed new striker. Problem solved. Ordered extra striker just in case.

It was a very easy fix. Called a repairman and they wanted 350.00 to come out. Ordered the door lock and switch assembly for 76.00 and it was fixed in 15 minutes. Thank you for shipping the part so fast. Much appreciated.

Let's see...removed lower panel-used tools to unscrew the unit---one piece-nice to replace---EASY to replace! Removed hose---placed hose on new unit; screwed all back to bottom of washer-replaced lower panel...Voila! Made sure unit was balanced...did a load of whites---Awesome WASHER NOW!!!

"Instructions" with the kit suggest pulling the pins out with a pair of pliers. That's fine if you're a gorilla. It's easier to use a 13MM boxed-end wrench. Slip it over the tapered end to depress the locking tab; then tap a 3/8 dowel rod held against the tapered end to remove the pin. Also my washer has a drain tube that has to be disconnected to get access to the top pin. If I had to do this again it would take about an hour.

First unplug the machine, then remove two srews on the back of the machine for the top cover. Remove top cover and then remove two srews that hold the door locking part. Put your hand in the machine and grab the part. unplug the three wire harnessess then plug them back and put back in place and put the two srews back and then the top cover and two srews as well.

For some time, our washer's door was vibrating and making noise during the spin cycles. Then after washing a large blanket, the drum stopped spinning all together. I was able to slide the top of the washer off after undoing the screws in the back and then following the directions, found that the error code was for the washer door. The drum would not spin because it thought that the door was open, confirming what we thought, the door lock and switch assembly were bad.
I was able to unscrew the assembly from the front, then reach down and after ordering the new part, disconnect the 3 cables, remove the old part then redo the cables on the new assembly and Voila...working washer, woo hoo!

Removed spring retainer straps from top of springs. Propped up tub with blocks and a wedge. Lifted out each spring and replaced. Re-attached spring retainer straps. Removed pins from shock absorbers (old/broken ones). These break due to moving washer w/out installing original foam blocks and support screws or due to age and fatigue. Pins have a retainer that must be depressed as you pull or push them out. may need to spin back and forth with pliers as you pull them. Bottom right pin won't come out w/out a hassle. Cut it in pieces with dykes and used spare pushed in from the FRONT (not the rear, as it was originally installed). Found leak was not fixed by getting the drum back up to proper height. Found bolt on tub had broken the bottom of the soap dispenser "tray". This is a 50.00 part. Made a patch from the bottom. Roughed up plastic and used silicone adhesive. After it had adhered filled from top with more silicone. Allowed 24 hrs to dry. Washer is as good as new.

The video was most helpful, and the left shock replacement went as shown. The sucker punch was getting to the right shock - much harder.
First notice video has washer on a stand. How nice to have had it up on a table. LOL As it was I tilted the machine back with a 6 inch block under the front. Still a bear to get to the shock, but w/ patience, doable even though you are flat out on the floor.
The old shocks were so bad that the pistons fell out once it was removed.
It takes some strength to get the pins through the new shocks, and as I have a weak left hand I had to resort to using a C-clamp to help. If I could have gotten my right hand in there I may not have needed it. Right hand did have to hold the clamp as it had to just catch the side of the pin hole since the pin is pointed and sticks out past the mounting bracket when seated.
I also ordered a spring but they both were still good.

The instructions that come with parts say to pull pins out with pliers. not much room to do that. I used hammers and punches where I had access and prybars nail puller an hammer to offset where the water outlet was in the way. I used a short handle hammer to install three of the pins. The third I used a prybar and spacer blocks.