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11020522900 Kenmore Washer - Instructions

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All Instructions for the 11020522900
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Customer:
douglas from Angleton, TX
Parts Used:
285901
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
counter balance spring
first remove your washer cabinet from unit. Next on your back left bottom is where your new spring goes. In my case my spring was broke making the washer spin out of balance. Repair with your new spring, and install cabinet back place plug it in and wash a load of cloths. Wow what a difference!!!! job took about 20 minutes. Very Happy
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Customer:
Joseph from SANFORD, NC
Parts Used:
WP661600
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
washer motor burned out
1. Watch a video on installation, there are many on the internet.
(unplug the washer)
2. remove the screws on the back of the control panel to lift the control panel out of the way.
3. use a flat head screwdriver to remove the clips that hold the cabinet to the back panel.
4. disconnect the lid switch from the control panel by removing the clip that connects them at the top of the cabinet.
5. tilt the cabinet forward to remove it.
6. use a flat head screw driver to remove the two clips that hold the water pump to the motor and swing the water pump out of the way.
7. use a nut driver to remove the shipping screw that holds the clips on to the motor.
8. disconnect the wiring harness from the motor
9. remove the two clips from the motor with a flat head screwdriver and remove the motor
remove the three prong coupler and rubber gasket from the old motor and put them on the shaft of the new motor
10. remove the 4 rubber pads from the old motor and slide them onto the new motor.
11. insert the new motor into the washer aligning the prongs of the coupler.
12 reassemble the washer in reverse order of disassembly
(the shipping screw does not need to be reinserted into the spring clip that holds the motor)
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Customer:
Ronny from Santa Monica, CA
Parts Used:
285753A, 80040
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench set
Coupling on Whirlpool Washer gave out
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:

1. unscrew the 2 screws that hold the control panel on top of the machine in place

2. unscrew the screws that connect the housing with the back panel

3. pop the 2 clips under the control panel to release the back panel

4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)

5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine

6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.

7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside

8. you can now remove the broken coupling

9. check for any fragments and clean off what needs to be cleaned

10. replace the coupling

11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!

12. test
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Customer:
Anne from IRA, MI
Parts Used:
WP8318084
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
My husband did it. He popped the top control section off by sliding the knife under each side to lift it off.
The switch just snapped out of the holding section and the new part was snapped back into its place. He put the top section back on and it worked! Being a woman not knowing anything about repairing machines, I thought it went very well. I just googled my problem with the washer, it sent me to this site saying what they thought was the problem, I live chatted with someone and they confirmed the solution. I ordered the part and it came in 2 days and my husband fixed it. And now I have a working washer again. Thank you for your site. Anne
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Customer:
John from MT PROSPECT, IL
Parts Used:
WPW10189267, WPW10144820, 285871
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Very little hot water was the problem
I followed the video you guys sent me. You guys and woman are the best!
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Customer:
Steven from Port Saint Lucie, FL
Parts Used:
WP3363394
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Loud Screeching noise when draining water
On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.
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Customer:
John from Elm Mott, AL
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
tub would not spin....burning smell
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
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Customer:
Steven from Wausau, WI
Parts Used:
285785
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
slow or no spin
First read up on what others did and tried to find free repair manual with little luck. Called repairman, they thought whole transmission was shot- would have been $70 just to have them look- forget it. Getting it apart: popped off the two console cosmetic panels to get to a screw on each side from the top. Lifted off console, levered and squeezed retaining clips. Unhooked two connectors and overflow tubing? Shell pulled off easily, getting back on after I was all done made me wonder if it was a good choice. In the end yes- allowed me to clean inside surfaces of both tubs to remove grime and rust. There are many stories on the actual clutch replacement, so won't go into too much detail but some lessons learned. Keep track of the way all the plastic aggitator pieces go in, plus the washers and clips along the way. Deep well 1/2" I think socket for the tub, it's litely spring loaded so look before you set it down. Punching off the nut on the tub worried me, but it was no big deal. Loosens and tightens the normal directions, no positive tight stop, just compression so pay attention to how tight and hard you pounded to get it off. Drain the water from the inner tub before getting too far. I took the four springs off and removed both tubs to clean. No more complaining about brown spots on clothes. Get the whole clutch kit, not just the band, even though it's probably just the band worn out. The plastic clutch engaging piece will probably be fatigued. The motor etc is heavy, and buffered it's drop with rags. tip on side when putting it back, because its a bear to try to lift up. I lightly greased some moving parts, just not much as to not cause band grip problems. The wire retaining clip is tricky- I put the hook end in first, used pliers to try and compress, and screwdriver to push down and in. The whole things wants to spin while you do this, but when it finally goes, it stays. I was concerned about the location of the band spring in relation to it's actuator when putting it together, but it turned out if you put it anywhere where the clutch is free to spin, it will engage normally. The top lid has two rubber bumpers, one fell off and landed on the front bottom corner of the cover which didn't help reinstallaion until my 8year old noticed it! Took a number of tries but finally got the four guides from the frame into the cover. I tried bringing it in level, front tipped sligthly up, front tipped slightly down; in the end I won't be much help, it just finally went. It wasn't as easy as most people said it would be, but my back hurt and I had kids "help", and it took just under two hours. Works amazingly well now. Parts arrived Two days after ordering, with no expiditing!
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Customer:
WILLIAM from DAYTON, KY
Parts Used:
WP63907
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
drum SLAMMING into the back of the washer when sipnning
I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago
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Customer:
kathy from SANTA MARIA, CA
Parts Used:
WPW10144820
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set, Wrench (Adjustable)
leaking water on floor
Unplug the washer and shut off water supply and disconnect hoses from machine.Unscrew and lift the instrument panel on the top of the washer back, and pull the front of the washer forward,,unplug the inlet valve and plug the new one in . Put it all back together like it was, and it worked perfect .Not bad for a grandma!!
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Customer:
Doreen from Ashtabula, OH
Parts Used:
285753A, WPW10086010, 285744
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
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Customer:
christine from ONEONTA, NY
Parts Used:
WPW10144820
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench set
Water stopped coming in and stopped filling
Took back off washer, changed part, plugged back in and turned on, works like new
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Customer:
Tracy from Yuba City, CA
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Washing machine making a grinding noise
Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!
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Customer:
eugene from abbott, TX
Parts Used:
285785
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
slow spin
replace clutcher
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Customer:
Lou from ATLANTIC HLDS, NJ
Parts Used:
285753A, 285785
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
washer wouldn't spin with load, then not at all with rapid clicking sound
Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems
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All Instructions for the 11020522900
121 - 135 of 1411