11016972500 Kenmore Washer - Instructions

We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)

removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.

Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.

Started taking machine apart, would of been easier if I had looked at the online diagrams first, but dismantled enough to find a few broken parts, I could not tell the coupling was broke till I actually removed the water pump and motor. Total cost for 3 plastic parts was less than $25 including shipping. Received parts in 3 days on standard lowest cost shipping. Put machine back together, with just a few extra screws and wire clips, but machine works like new now. Much better than the cost of new or used washer.

I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place and the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story

Removed broken hose and replaced with new hose. My washer will be 21 years old in January.

I went to Youtube, looked up motor coupling repair for a Kenmore/Whirlpool washer. Chris Fix had an easy to follow video. I tilted the machine back, propped it up. Removed four clips holding two parts in place. Replaced the faulty coupler, Set the engine back in place replaced the clips, and was finished for a total price of $18.

Unpluged washer. Turned washer on its side, unpluged wire harness to motor. Removed hoses to pump on motor, removed screws and nuts holding motor, then pulled out motor. Popped off old couplings,intalled new, reassembled. Piece of cake!

I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.

Just changed out the old pump with the new one. It went very quick and smooth!

I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.

i had to strip the outer housing of the wahing machine apart the remove the motoe from the transmission to get to the coupling. once i recived the coupling( which was very quickly) i just reversed those steps.

After flipping the washer on it's side snap off the clips that hold the motor in place and discard the old coupling. The new coupling fits in very snug some may need a little persuation to attach but once attached the motor lines up nicely and just snap back the clips, turn the washer over and test with a fresh load.

Hello the installation was real simple I first uplug machine from wall I turn off all water leading to in to the machine I then tip machine on it side I then took loose all wiring leading to the motor then motor is held up with 3 screws and 2 bands that hold it in place I reinstall the new motor coupling insert the wires and turn back on the water leading to machine then plug machine back in, every thing was good to go. . . . Save a lot of money doing it my self so simple to do. . . .

Inserted new drain hose thru back and snapped into place. Tipped washing machine back, clamped new hose with pliers.