11028032700 Kenmore Washer - Instructions
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- Customer:
- Rick from Hamersville, OH
- Parts Used:
- W10820048
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
replace suspension rods
lifted top using putty knife to push back holding clips.secured top so it did not fall. moved basket to one corner and lifted the spring up, while it was lifted remove the plastic holding rings. Then push down on holding clips that are near bottom of side of basket and the suspension rod just eases out. do that for all 4 and you are done.
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- Customer:
- Paul from Rio Vista, CA
- Parts Used:
- WPW10619844
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Washer entered spin cycle, but would not spin.
The washer would enter the spin cycle, but after starting to spin, would quit, and beep repeatedly. The fault code shown was DL. The manual cited DL as Door Lock malfunction. A check of the door lock switch suggested an internal problem. Sears offered the part at a far greater price, and shipping was several times more than PartSelect.com. PartSelect was chosen, and the part ordered on-line. Within two days the part arrived. Installation was simply a matter of lifting the top of the unit on which the door is supported. IT is done by inserting a narrow screwdriver into the separation, and pressing on the two metal springs holding the top in place. The old part was simple to remove by extracting two phillips head screws and removing the cable from the cable mounts underneath the top surface then threading the cable and plug back through the cable hole. Before that could be completed, the rear cover of the control panel was also removed, and after the plug of the defective switch was removed, the new cable was connected, and threaded back through in the reverse of the removal of the old switch, the phillips head screws, the control panel rear cover and returning the unit top to the resting position and snappin it into place. The Power ON check indicated that the problem fault code was cleared. The unit functions normally with the new switch. Hats off to PartSelect. The part was available in stock, and shipped promptly, and at substantially less cost than Sears.
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- Customer:
- Mark from Erie, PA
- Parts Used:
- W10820039
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
The agitator was making grinding noises
Removed the softener dispenser and cap that's under it. Used 7/17" socket with an 18" long extension to reach the bolt that holds agitator down. Pulled auger off, pulled lower agitator off. Removed the 6 philips head screws that hold basket hub in place. Removed hub and installed new one, replaced screws. Lightly greased spline and reinstalled lower agitator. The auger has the cam section in it. A trick to get the rollers in place is to secure them to the cam with rubber band. Have string tied to the band. Insert the cam and when almose all the way in, pull rubber band off and the rollers stay in place. Reinstalled the bolt, cap and softener dispenser.
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- Customer:
- Jimmy from MEMPHIS, TN
- Parts Used:
- WP89503
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
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- Customer:
- James F Meehan from COARSEGOLD, CA
- Parts Used:
- W10536347, WPW10363893
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
the drain pump leaked water
fairly simple remove and put back in …I watched a video of a similar Maytag pump replace got some tips…the electoral connection is shielded by a pull up tab…so it was quite simple I got extra hose clamps in case?…didn’t need them
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- Customer:
- Veronica L from Junction City, KS
- Parts Used:
- WPW10072840
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The seal in the upper agitator cap broke
I just unscrewed the top agitator cap and slid the o-ring on and put it back. Done in seconds.
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- Customer:
- Kevin from Tucson, AZ
- Parts Used:
- WP8563964
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken hinge pin.
Removed broken hinge, replaced with new.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- robert from linthicum, MD
- Parts Used:
- WPW10419333, W10183157
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Washer not rotating F 51 Code RPS Failure exhibited
1. Removed tub to ensure nothing caught to stop rotating. 2. Removed rotor and noted stator had fracture across center from coil to coil. 3. Changed stator, RPS and harness. 4. tested and received F 50 code (no rotation sensed by RPS.5. Changed RPS control board-washer works fine. Hope this repair acts as having a new washer again.
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- Customer:
- Donald from Ormand Beach, FL
- Parts Used:
- W10193886
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
noisy
Removed old tub assembly and installed new tub. Job took a little longer due to first new tub arrived damaged and I had to partially reassemble machine temporarily until second tub arrived.
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- Customer:
- Fred from Valparaiso, IN
- Parts Used:
- WPW10189966
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Socket set
Code F51 Washer would not spin.
I disassembled the top half of the machine removed the drum and found a bad bearing. The code F51 said i had a bad motor control board. I had a frozen bearing on the main shaft. Freed up bearing, machine now runs but I need to replace the bearing,
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- Customer:
- Bill from Gore, OK
- Parts Used:
- W10820048
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
washer kept going out of balance
Removed cover and removed rods,replacing them one at a time.
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- Customer:
- Stuart from King George, VA
- Parts Used:
- W10536347
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Socket set
Drain Pump Leaks
Disconnect power and water. Remove the back panel of the washer. The drain pump is on the lower left corner (looking at the washer from the back). Access the electrical connection to the pump motor by lifting the lid where the wire enters the motor. You should be able to do this with your fingers and moderate pressure. Disconnect the electrical plug from the pump motor. Use pliers to remove the two hose clamps, one on the inlet and one on the outlet. Water may leak at this point so have some towels ready. Using a 5/16 wrench/nut driver, remove three hex head self threading bolds that connect the pump and motor to the underside of the tub. The replacement pump and motor go in in reverse order. Note that the replacement pump comes with a moisture shield. The shield installs on top of the new pump between the tub and the pump. It is difficult to see how the shield fits in place when fitting it to the replacement pump. The best way to see how the shield fits in place is to align it on the tub where the defective part was removed. Before testing the repaired washer, consider removing the inner tub and drain compartment cover (located at the bottom back of the inside of the washer). This takes some effort; however, it will save you from repeating this repair. Look for coins or other debris under the inner tub. For instructions on removing the inner tub and drain cover, go to youtube to watch or search for the model number and tub removal on your favorite search engine or youtube. Finally, use the spin and rinse cycle to test the repair. Look to see the pump drains the washer and ensure there are no leaks around any of the hose clamps. Good luck with your do it yourself home repair.
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- Customer:
- James from Carrollton, TX
- Parts Used:
- WPW10119828, WP8563964
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Hinge pins were sheared off
I removed the screws holding the broken hinges and put the new hinges on. It only took a few minutes.
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- Customer:
- Lorraine from Millsboro, DE
- Parts Used:
- WPW10072840
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
broken seal
went well but alas the problem still exists.
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