11047531702 Kenmore Washer - Instructions

First thing, unpluged the washer. I removed the lower front acces panal. I then propped the washer up on 2 pint sized paint cans to reach the pump mounting screws. I disconnected the wire bundle going to the pump. Then removed the inlet and outlet hoses from the pump. Then I removed the 2 mounting screws on bottom and slide the pump to the left and removed. I then pump the new pump on the same way I took the old one off, but in reverse. Easy and fast the worst part was the price of the pump.

My dryer is on top my washer so I removed the dryer and pulled the washer out. I had to get rid of the water that was inside so I used my wet vacuum on the drain hose and sucked it out I then removed the front cover and the I tipped it back and removed two screws from the bottom of the pump bracket underneath the washer and moved the two clams on the pump hoses back to uncouple the hoses. I removed the pump and installed the new one and hocked everything back including the wires to the pump which is just a quick connect and pushed it back into place and it worked like new

Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!

Just use the video. Shows you all you need to know. Very easy. Do it yourself and it saves you money.

I used the video at parts select as a review, then just followed it. Easy de-install, reminder there's water in the line be prepared with a pot or vase to hold the water. Easy install. Washer runs perfect now. As quiet as when we bought it. I always try to fix before I re-buy, not a big green guy but I try to keep stuff working and out of land fills. Also the part was at my door in 1 day, Awsome!.

Unplugged washer first! Removed front bottom panel by removing three screws, unscrewed the Drain Plug assembly by turning drain plug counter clockwise with a bucket to catch excess water from washer. Used pliers to remove spring clamps from washer agitator drain hose and then removed the spring clamp from the hose going to drain. Checked hoses for obstructions, then Slide Drain Pump assembly up to the right to remove. Then installed new Drain Pump assembly by sliding pump into slot to the left. Connected the agitator and drain hose to new Drain Pump and fastened with spring clamps. Plugged in AC line cord and turned washer on and started a quick wash cycle to check for leaks and to see if the water drained from washer properly. The water drained from washer and error code did not appear. The error code F21 reappeared during the second wash cycle. After closer inspection with a flash light, I found a large piece of cloth caught between the washer agitator and washer tub covering the drain by shining the flash light up towards the Agitator tub. This was solved by removing the Drain Pump assembly and all of the drain hoses again. Then removing the the large hose from the agitator tub and then removing the large piece of cloth from agitator tub. After reassembly, the washer worked like new!

I purchased the downloadable Maytag Maintenance Manual (PDF format) and followed some of the directions and pointers from this web site. All in all, it was a pretty simple process. 1) Take the top off - 3 metal screws, 2) take the control console and detergent dispenser out - 1 T-20 Torx screw and multiple plastic clips and 1 wire connector, 3) take the lower panel off - 3 metal screws, 4)take bellows retaining ring off -- spring retainer used a needle nose pliers, 4) take off door latching mechanism - 2 T-20 Torx screws and multiple clips + 3 wire connectors, 5) take front panel and door off - 4 metal screws, 6) remove bellows retaining clamp with phillips screw driver, 7) remove old bellows. Reverse the process to install new bellows. On installation, make sure that bellows drain holes are at the bottom of the door. Also, hardest and most time consuming part was installation of the metal retaining ring (spring retainer) fought with it for about a half hour before I finally got it on. BTW all metal screws for my machine were 1/4" head the remainder were all Torx T-20. Good luck!

It took a very long time to attempt to diagnose the problem with this type of washer, finally was able to get the diagnostic to run and it said it was the Motor Control Unit (MCU). After ordering the part which was easy, it was not the reasoning for the problem and I still cannot get this machine fixed. Returned the part with ease, just waiting for the refund to go through.

Searched internet for diagnosis. Ran diagnostic test using the diagnostic manual from whirlpool. The error code was F29. Replaced door latch but problem was not solved. Then order the Motor Control Unit. Removed old control unit through the top by removing the top washer cover and numbering harness positions with painter's tape. Install the new Control Unit and ran diagnostic procedure. The problem was solved. The washer is working fine.

other than needing a new type of screw driver (not philips or flat head, but rather a starfish looking thing), the replacement was simple. took 5 minutes (after finding the correct driver)

Took of the panel, unscrewed the old drain, screwed the new drain in. Very very simple to do! The first part I received leaked, I called customer service and they gave me a refund and express shipped a new part - no questions asked. Very good customer service!

Just went by instructions provided by parts web site

It was real easy. I disconnected the wiring as shown in the video. I took the clamps off the drain pump , once off I slid the old drain pump off. I slid the new pump on , attached the hoses with the clamp provided and connected the wiring. Just follow the video and you will find it to be very easy! Thanks Parts Select for saving me money

This part worked great! Completely fixed all the problems that I had with my washer. A bit hard to actually place it in(pliers are necessary) but otherwise very easy to install.

Thank You so much for the other stories folks wrote on here! We were getting an F21 code on a regular basis. After finding a necklace and about $2.50 in change in the filter tray we found the problem. Over time I thought the washer was getting louder but it was so gradule that we really did not realize it.I had read other posts on here and ordered a new pump. After taking out 3 screws and 2 clamps the pump came right out and went in just as easy. Less than 15 minutes and we were back in business with a wisper quiet washing machine,Thanks Again everyone, Mike D.