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11021252110 Kenmore Washer - Instructions

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All Instructions for the 11021252110
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Customer:
Kelly from Norcross, GA
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
agitator is now just annoying
popped off the softener dispenser, pulled out seal over nut assembly, used socket wrench with extention to loosen and remove nut holding cog assembly.
slid holding ring off of the bottom (mine was black in color) pulled out old dog agitators put in new ones, reverse assembled the unit tightened it down, (be sure not to go too tight there is a rubber bushing under the nut) ran a small test load of laundry and it now works great!!!!
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Customer:
Melissa from Raleigh, NC
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
The upper section of agitator would not agitate.
Snap off softener dispenser. Pop off top of agitator with flat head screw driver. Use long handled socket ro remove agitator fastener. Lift off entire agitator assembly. Flip upside down on floor. Secure top section of agitator between feet and carefully unsnap but lifting upper portion. Look at placement of existing agitator cogs in upper section between feet. Remove cog retainer. Note position of cogs. Replace one cog at a time making sure they are repositioned the same way. Attach cog retainer. Place bottom portion of agitator in alignment and snap. Flip over and reinstall on washer center assembly. Place bolt and washer back into assembly and retighten. reattach cover and softener dispenser (if you have one). Done! Less than 15 minutes.
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Customer:
Harry A. from Maitland, FL
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers, Socket set
Agitator stopped turning with a load in it.
Pulled cap off top of agitator, loosened bolt down in center of assembly and pulled collar up with pliers.
Removed old dog ears and replaced. Need to be extra careful on direction of dog ears.

Very simple; even a cave man could do it!
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Customer:
Wilber from Thomaston, ME
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
wouldn't agitate properly
I removed the fabric softner dispenser,removed the inner cover,removed the 1/2" bolt holding the upper agitator to the lower agitator and pulled the upper agitator up and out.Remover the cog holder from inside the upper agitator and replaced the old cogs with the new.They simply set loosely in the holder.I then reversed the process of putting the agitator back and bolting it in,inserted the small cover and dispenser.The entire job took about 5 minutes at most.
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Customer:
Tanya from Garrettsville, OH
Parts Used:
WPW10072840, 80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
agitator not working (again)
The dogs (directional cogs) cause the upper portion of the agitator to turn in one direction only. The clothes don't get clean unless this happens.

The material the dogs are made of wears out in a few months of use.

I buy 4 packages of them at once, every few years.

Pull off the inner cap, unscrew the bolt, remove the old cogs, put in the new ones, reverse the disassembly process and away we go.
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Customer:
Durand from Tyndall AFB, FL
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Agitator would'nt agitate
Took off softner dispenser, took off bolt cover. Used 7/16 socket with long extension and unscrewed bolt. Pulled up on agitator and out it came. Took out directional cogs and replaced with new. Reversed procedure and I was done. Saved a lot of money by not calling a mobile repair man on this one!
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Customer:
Sherman from Kansas City, MO
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
all four dog ears were broken to pieces
Removed fabric softener dispenser. Inserted screwdriver into slot on side of cover that is on agitator and pried off. Used socket extension to unscrew bolt inside agitator. Lifted out and slid off plastic ring holding agitator cogs . Replaced cogs in the same direction they came out. Since these instructions were here on site at the time I ordered the parts, it made the job very simple and fast...the order came very fast too.
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Customer:
ZHAN from MORRISVILLE, NC
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Agitaor does not spin anymore
First take the top cover off, second using socket to turn the nut loose at the center, then removing the plastic holder which has four directional cogs in it, replacing them with new one.
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Customer:
Marius from Buena Park, CA
Parts Used:
80040
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Socket set
washer would not agitate
basically pop off the top spindle cover, reach in and pull off the water cap from the agitator cog cover, unscrew the bolt holding the cog holder and pull the agittator assembly up and off the machine. Remove the piece holding the gogs in place and replace cogs making sure to put them back in the same direction as they came out. Turn the agitator upside down and stick the piece holding the cogs in and snap it in. Replace all components in reverse order they were removed, and there you are. Works great.
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Customer:
Mike from Lakewood, CA
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Top part of agitator was skipping/not turning
First I removed the pop off cap at the top of the spiral shaped top agitator. Then reach down inside and pry off another pop off water tight cap exposing a 7/16 or 1/2 inch nut. A deep socket would probably be easiest but I didn't have one so a nut driver and luck got it unthreaded- it was pretty tight and yoiu have to hold the agitator from spinning while you unthread. Then the upper agitator asslembly lifts out and the cog assembly falls apart but it's only like 3 or four housing pieces and it only goes together one way to hold the four new cogs in place. reassemble and the machine works great again
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Customer:
marsha from challis, ID
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
agitator didn't turn
I took out the fabric softener dispenser, then pulled of the plastic plate. There is 1 big bolt that has to be unscrewed in there. After that gets unscrewed, the whole agitator will pull out of the washer. I put the agitator on the ground, stepped gently with both feet on th bottom (mostly flat part). then I pulled on the top cylinder part, and the 2 parts separated. There is a little disk in the cylinder part that pops out. remove the top and replace the cogs. then put the disk back together. Push the two big main parts of the agitator back together...snap the disk back in and put the whole agaitator back in your washer. pop it back into place and screw in the bolt.....DONE! I have to replace these cogs about 1ce a year...it costs me about $5 and 15 minutes...but it keeps my waher running great!
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Customer:
Jeffry from Orange, CA
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Agitator was not spinning.
Very easy repair. Popped off the top cap on the agitator with a flat head screwdriver. Then took a half inch drive socket set with the extender and removed the assembly where the cogs were housed. Inserted new cogs, put it all back together and the thing agitates like new. Simple. Saved huge dollars.
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Customer:
Chris from Plainville, CT
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers, Socket set
two halves of agitator no longer had enough friction to bind in one direction
disassembled two halves, cogs just sitting there, replaced, re-assembled
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Customer:
Tammy from Wildwood, FL
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
The agitator cogs were worn out.
We took off softner cap and then took off the agitator with a nutdriver and then pulled the top off and the central agitator that the cogs were in pulled it out took the cogs out and replaced them with the new ones . Then we put the agitator back on and tightened the nut and replaced the softner cap and we were all done.
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Customer:
William from Greenville, WI
Parts Used:
80040
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Agitator upper half didn't ratchet with the agitator motion
To replace the dogs that cause the ratcheting motion:

I removed the softener cup by pulling straight up. (You've probably found, as I have, that the softener cup and the bleach dispensers are problematic: the softener cup must be cleaned with every use or the old softener liquid turns to glue, and the bleach dispenser mechanism plugs and distributes bleach onto your next load, ruining entire loads of clothes.)

Then I lifted the cap covering the retaining bolt by inserting a screwdriver alongside in the square holes provided, loosening it, and lifting it out.

Then I used a socket and a very long extension to remove the retaining bolt. I lifted the agitator straight up.

The next step can be a problem: I survived it (though I did strain my back). What's required, as you can see by reading the preceding letters, is to lift sharply on the upper agitator while holding the lower agitator with your bare feet or some soft shoes. What this does, at least on my model, is to break off the tabs that are fused together over the ratcheting-dogs, which are the focus of the repair. (These tabs hold the upper and lower assemblies together, moving the dogs assembly with the lower agitator.) In my case, one of the tabs broke off a half inch below the top, but that wasn't catastrophic and I didn't lose the rest of them, so when I reassembled the two halves still snapped back together.

One problem was that when I jerked the two assemblies apart, the parts of the dogs assembly went flying. Everyone had said to make sure everything went back the same way it came apart--for me there was no way to tell what that way was, but common sense tells you which way to reinstall the new dogs; they have to catch every stroke.

To reassemble, position the dogs with the retainer cup inverted. Then hold them upside down while sliding the upper agitator down over them. This holds them in place. When sliding the upper agitator down onto the lower, make sure the slots line up and use a smooth even pressure. Snap the two halves together, bolt the agitator back into the machine, replace the cap with the large o-ring (make sure you clean and/or replace the o-ing), and reinstall the softener cup.

Et, voila! You're back in business.
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All Instructions for the 11021252110
121 - 135 of 458