11015732400 Kenmore Washer - Instructions

Remove the washer case/enclosure to expose all the internal parts. Lie on the floor and with pliers and a strong arm. Remove and replace each spring one at a time. Pretty straightforward.

After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spring bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!

Turn washer on its side unscrewed clamps used pliers to slide clamps off of two hoses connected to pump then took clips off that hold pump replaced with new pump and put new clips connected hoses and clamps on new pump turned it back upright job finished

I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.

just like video showed really helpfull

I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.

diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.

Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.

I first watched a YouTube video on how to open up the machine. It was a breeze. I removed the part the hose attaches to where the water comes out and into the tub. The hardest part was removing the old hose clamps. Had I known I would have used new clamps. I took off old hose and replaced with the new one, it took longer because of the clamp issue. Otherwise it went fairly easy, to my surprise. Even tho I am a 70 yr old woman I will try to fix what I can. Doing this saved me at least $600. For a new washing machine. I'm so proud of myself.

I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.

Replaced motor starting capacitor. Noticed water leak at pump and replaced pump

The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!

Removed cap, used a wrench to remove nut for agitator, put new one in place put nut back on and the cap back on and started washing clothes easy fix saved me $300.00 Thank you

unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

Just removed the broken part and replace it with the new one.