11028002010 Kenmore Washer - Instructions

First problem I found, feed hose has cone screen . this was half clogged with black debris ,from deteriorating feed water hose ,(replace hose).old valve did not have internal filter inside port, but new one did. When removing old valve. lift up out of feed ports. Look for black rubber debris, from tube seals floating in box. You can remove particles with Q-tip and a pair of tweezers. After that, I have full flow. Great looking part, Fast delivery. 5 stars.

I used a jack to lift the tub and unhooked the rods and replaced them. Works great.

Took the Cover off and installed belt.

Removed back panel four screws, removed two nuts holding valve, unclip electrical connectors and replace with new one.
Remember to turn off power before starting Repairs.

I simply followed Steve's instructions on video. Very easy repair. Washer works great, no jumping or vibrating.

Unplug unit. Remove back panel. Disconnect drain hose using pliers to squeeze hose clamp. Tilt washer forward to access drain pump. Remove three screws on the pump. Unplug wire connector. Install new pump. Plug in the wiring connector. Reconnect hose. Reinstall back panel. Super easy fix!

followed video instruction that came with part. Previously watched youtube video (there are several, the low production videos are well worth viewing over the professional types). It was a breeze, other than the videos saying one person could do all four. When you get to the last rod, it is more difficult to lift the tub to insert the final rod in the round holder. I asked my wife for assistance.

online videos were great. called to order and lady was very helpful. washer is now operating normal

Spin indicator light was illuminated but machine was repeating rinse cycle rather than spinning water out of clothes. Replaced the pulley and drive coupler, thinking there was a mechanical problem. Video instructions were great but old pulley and drive coupler looked perfect so replacing them did nothing. Next I replaced the washer actuator (shifter), thinking that was the reason for no high speed spin. Easy job, as shown in the video, but it also did nothing. The problem turned out to be a failure in the control panel, probably resulting from years of vibration. Decided to stop chasing my tail and bought a new washer.

chage out part and washer still shake

The video posted on this site will walk you right through the repair. Great service. Thanks!

This washer would not go into spin cycle without going out of balance no matter how we arranged the contents in the drum. We were looking to buy a front loader when I happened open this company with video instructions and positive comments from other people with the same issue. For the cost it was worth a try. Following the video and in less than one hour the washer was back in service. It now operates like the day we installed it new. Highly recommend this fix which should save you hundreds on a new washer.

Replaced the suspension rods

I was sent the wrong part , when I questioned them said they did not have it so was directed to Whirlpool and they are making it and I might get it in May

Very simple repair with the kit. Old rods came out easily using vise grips locked on to rods about 10-12 inches down and pulling up. Had doubts if they were bad since everything looked good but drum bounced back several times when I shoved it down to test it earlier. New rods went in just as easy and replaced in less than 30 min. Hardest part was that I had very cramped laundry room so had to move and disconnect hoses etc. to move into larger space for repair and then move back to reconnect. Parts came quickly within about 3 days and now purrs like a kitten!