11028062800 Kenmore Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Charles from Houston, TX
- Parts Used:
- WPW10419333
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
machine gives uneven load alarm and f51 error code
Tilt the machine over to access the bottom I rested it on a dolly.remove the rotor with an allen wrench .then rmove the 4 bolts on the stator .then lift it off the main shaft and unlug the sensor wires . just reverse the process to install the new one (be sure to allign the arrows on the sensor and the stator when reistalling. I wish i could say this solved my problem .my machine runs untill the spin cycle then it starts shaking and gives the uneven load alarm again.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Neil from Onalaska, WI
- Parts Used:
- W10536347
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
Water would not drain
I read the directions on this web site and was able to install the new drainage pump in about 30 minutes. I suprised myself. Thanks.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Kelly from Petersburg, WV
- Parts Used:
- WPW10619844
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
My lid lock assembly was bad and therefore the washer lid would not lock to allow for washing.
Went to youtube.com and watched the video that took you step by step in replacing the lid lock assembly.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- MEECHE from LANCASTER, SC
- Parts Used:
- W10536347
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
noisey water discharge pump
PLASTIC motor housing gets hot and become loose. causing bearing to spin and make noise . Replaced motor that was quick and simple by removing 3 screws and 2 hose clamps , pluged up motor and begain washing again with no problem . Just wish motor housing was not plastic .
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Janelle from Gray, ME
- Parts Used:
- W10536347
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
water leak at pump, crack in pump housing
First off always remember to empty all pockets, coins etc ruin pumps.shut off water supply, unhooked water lines and drain into pan.tilted machine forward so i could work on pump which is located lower left. drain pan under pump area, removed 2 rubber water hose's 3 5/16 screws with nut driver. Very carefully un clip rear of housing and removed wire harness. installed new pump
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- TK from Hanford, CA
- Parts Used:
- WPW10189966
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Flashing "F1" Error Code
Had to dig a little to find what error code "F1" really meant. Thanks to the Internet. Paperwork with machine advises to call a technician. Once I discovered what the error code indicated, I followed the instructions and removed and replaced the controller. Although it was expensive I didn't have to pay for any labor. Machine now functions normally.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- George E from Lakeland, GA
- Parts Used:
- WPW10619844
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Lid lock not engaging.
Unplug washer. Use scraper to depress spring steel catches under top cover of cabinet. Raise and support cover. Remove lock mechanism from cover using nut driver and remove switch and cable from spring tension clips. The last cable stay is zip tie/plug; pry it from hole in cover. Don't worry about saving this cable stay as the new switch has one pre installed. Before lowering cover place an object such as a rolled up towel over the cabinet spring catches to prevent engagement. Then lower cover. Locate two screw on back of control panel and remove with nut driver. Just below control panel on back side of cabinet is a single screw securing a small cover plate. Remove screw and plate. Lift control panel and turn it over. Locate plug for the latch switch and disconnect it. Then set control panel back in place. Raise and support top of washer again and pull faulty switch and cable assembly from washer. Attach new switch assembly to top cover and place cable into spring clip and insert plastic cable stay into hole. Route the connector through the opening the faulty one was pulled from. You may now close the top of the washer. Lift and turn over control panel connect new switch plug and set control panel back in place. Replace screws on back of panel and the small cover and screw. Plug washer power cord in and you should be done.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Richard from Dallas, TX
- Parts Used:
- W10820048
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Thwe washer continually went off balance and displayed UL code
The instructions displayed the parts location and and some instruction. The top of the unit will release and pivot up after the two catches at the front are presed in at the front seam. The catches are located about 6 inches in from the sides. Before lifting the top though you should secure the lid to the top. I used some masking tape. Pivot the top up and brace the top to prevent it from falling back too far or forward over your work access. I leaned the top back against the wall behind the washer. Once the top was secure I began by lifting one conner of the tub assembly so that a corner dampner assembly could be removed. The top of the dampener assembly has a loop which grabes the plastic cup at the top frame of the washer. Lift the tub assembly (about 30lbs) on one corner and as the hook becomes free rotate the plastic cup to disengage the hook from the cup. To make it easier to work inside the washer frame I used the bar clamp to hold the tub asembly to one side so that I could reach along the damper assembly to pop loose the top retainer at the tub by pushing down with a screwdriver. Once the dampener assembly was loose it can be removed and the new one inserted in its place. I repeated these steps for each dampener and was done in about 30 minutes. You may want to note there is a wire clip on the right rear dampener and this was easily removed and reinstalled on the new assembly.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bill from Gore, OK
- Parts Used:
- W10820048
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
washer kept going out of balance
Removed cover and removed rods,replacing them one at a time.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Stuart from King George, VA
- Parts Used:
- W10536347
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Socket set
Drain Pump Leaks
Disconnect power and water. Remove the back panel of the washer. The drain pump is on the lower left corner (looking at the washer from the back). Access the electrical connection to the pump motor by lifting the lid where the wire enters the motor. You should be able to do this with your fingers and moderate pressure. Disconnect the electrical plug from the pump motor. Use pliers to remove the two hose clamps, one on the inlet and one on the outlet. Water may leak at this point so have some towels ready. Using a 5/16 wrench/nut driver, remove three hex head self threading bolds that connect the pump and motor to the underside of the tub. The replacement pump and motor go in in reverse order. Note that the replacement pump comes with a moisture shield. The shield installs on top of the new pump between the tub and the pump. It is difficult to see how the shield fits in place when fitting it to the replacement pump. The best way to see how the shield fits in place is to align it on the tub where the defective part was removed. Before testing the repaired washer, consider removing the inner tub and drain compartment cover (located at the bottom back of the inside of the washer). This takes some effort; however, it will save you from repeating this repair. Look for coins or other debris under the inner tub. For instructions on removing the inner tub and drain cover, go to youtube to watch or search for the model number and tub removal on your favorite search engine or youtube. Finally, use the spin and rinse cycle to test the repair. Look to see the pump drains the washer and ensure there are no leaks around any of the hose clamps. Good luck with your do it yourself home repair.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Fred from Valparaiso, IN
- Parts Used:
- WPW10189966
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Socket set
Code F51 Washer would not spin.
I disassembled the top half of the machine removed the drum and found a bad bearing. The code F51 said i had a bad motor control board. I had a frozen bearing on the main shaft. Freed up bearing, machine now runs but I need to replace the bearing,
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Donald from Ormand Beach, FL
- Parts Used:
- W10193886
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
noisy
Removed old tub assembly and installed new tub. Job took a little longer due to first new tub arrived damaged and I had to partially reassemble machine temporarily until second tub arrived.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Brian from Eagle Mountain, UT
- Parts Used:
- W10364988, WPW10233462
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
The recirulation pumps was making a really rough noise when running. water would not enter into the washer when started
To start out, I ordered two parts for a washer, a water valve and a recirculation pump. I found out that one of the solenoid switches went bad on the valve body. I tried to find just this switch but found out that you have to buy the whole valve assembly just to get one of the switches. The recirculation pump was making a really bad noise when it would run. The problem with the pump, the impeller that pushes the water out of the pump was in pieces in the pump head housing. I paid to rush the delivery so the washer was not unusable for every long. The parts showed up as planned with one problem. One of the solenoid switches was not attached to the valve body, it was broken off of the valve body. I called the service number that was on the packing slip. The lady I spoke with about the broken part apologized and quickly placed another order with the same part. Down side was she could not get it sent out that day because it was late afternoon on a Friday and the shipping department was closed. So the earliest I would receive the part would be the following Tuesday. She did refund my rush delivery cost, so i paid for just standard delivery. I had the recirculation pump on the Friday I was hoping for but still could not get the washer running until I received the water valve the following Tuesday. I told the lady I understand her hands are tied about shipping the part out that day, Since there was nobody there to ship it. I also understand that sometimes things do get broke in transit. The part was delivered on the following Tuesday as promised. I opened up the package to inspect it. This time the part inside the package was packed a little different and a little more secure. I was glad the service department was easy to deal with, very respectful and willing to correct the problem. All and All The repair went really well, had no problems installing the parts what so ever. (To make things a little easier to remember where they go)Leave the old wire harness intact with the old water valve when you remove it. Once the new water valve is install you can reference how to install the new wire harness from the old water valve. The pump had 3 screws and 2 hose clamps to remove it. It is easier if you can tilt the washer forward (just a little) to change out the pump. You can change out the pump without tilting the washer, just easier if tilted. I would order from partSelect again. I would recommend my friends and family to order from partSelect.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James from Alvin, TX
- Parts Used:
- W10820048
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The washer was trying to walk off during the spin cycle.
Well i watched a video on youtube that demonstrated the repair, and it seemed easy enough, so i ordered the parts which arrived quickly enough that we avoided a trip to the laundry mat, very cool! So i did just what they said to do, unplug machine, tape down the lid, use a putty knife to pop the retaining springs in front. I used a long screwdriver to hold up rod on top and then rotate the ball around and let the rod fall through, them i used a yard stick to pop out cup on bottom. I did have assistance holding the drum back so i could see, Then i reversed the process with a new rod. The only reason it took 30 min was i did not put the cups under the balls on top, because it didnt have them in the first place, i decided to put them in after then reading the instructions. The machine runs like new, and my wife is very happy!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bonnie from Baytown, TX
- Parts Used:
- WPW10189966
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Every wash cycle would throw out the "F1" code and I would have to keep changing the wash cycles until one would finally catch. Replaced Motor Control Board and now works excellent!
Read the previous reviews and showed my son the diagram which he then replaced the part in about 15 minutes. No more hassle and works like a charm :)
Was this instruction helpful to you?
Thank you for voting!