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11028032701 Kenmore Washer - Instructions

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All Instructions for the 11028032701
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Customer:
Rick from Hamersville, OH
Parts Used:
W10820048
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
replace suspension rods
lifted top using putty knife to push back holding clips.secured top so it did not fall. moved basket to one corner and lifted the spring up, while it was lifted remove the plastic holding rings. Then push down on holding clips that are near bottom of side of basket and the suspension rod just eases out. do that for all 4 and you are done.
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Customer:
Bernard from OCOEE, FL
Parts Used:
WPW10189966
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
F1 code show
Removed/ Replaced. Machine control motor
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Customer:
Paul from Rio Vista, CA
Parts Used:
WPW10619844
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Washer entered spin cycle, but would not spin.
The washer would enter the spin cycle, but after starting to spin, would quit, and beep repeatedly. The fault code shown was DL. The manual cited DL as Door Lock malfunction. A check of the door lock switch suggested an internal problem. Sears offered the part at a far greater price, and shipping was several times more than PartSelect.com. PartSelect was chosen, and the part ordered on-line. Within two days the part arrived. Installation was simply a matter of lifting the top of the unit on which the door is supported. IT is done by inserting a narrow screwdriver into the separation, and pressing on the two metal springs holding the top in place. The old part was simple to remove by extracting two phillips head screws and removing the cable from the cable mounts underneath the top surface then threading the cable and plug back through the cable hole. Before that could be completed, the rear cover of the control panel was also removed, and after the plug of the defective switch was removed, the new cable was connected, and threaded back through in the reverse of the removal of the old switch, the phillips head screws, the control panel rear cover and returning the unit top to the resting position and snappin it into place. The Power ON check indicated that the problem fault code was cleared. The unit functions normally with the new switch. Hats off to PartSelect. The part was available in stock, and shipped promptly, and at substantially less cost than Sears.
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Customer:
Mark from Erie, PA
Parts Used:
W10820039
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
The agitator was making grinding noises
Removed the softener dispenser and cap that's under it. Used 7/17" socket with an 18" long extension to reach the bolt that holds agitator down. Pulled auger off, pulled lower agitator off. Removed the 6 philips head screws that hold basket hub in place. Removed hub and installed new one, replaced screws. Lightly greased spline and reinstalled lower agitator. The auger has the cam section in it. A trick to get the rollers in place is to secure them to the cam with rubber band. Have string tied to the band. Insert the cam and when almose all the way in, pull rubber band off and the rollers stay in place. Reinstalled the bolt, cap and softener dispenser.
2 of 5 people found this instruction helpful.
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Customer:
James F Meehan from COARSEGOLD, CA
Parts Used:
W10536347, WPW10363893
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
the drain pump leaked water
fairly simple remove and put back in …I watched a video of a similar Maytag pump replace got some tips…the electoral connection is shielded by a pull up tab…so it was quite simple I got extra hose clamps in case?…didn’t need them
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Customer:
Jimmy from MEMPHIS, TN
Parts Used:
WP89503
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
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Customer:
Veronica L from Junction City, KS
Parts Used:
WPW10072840
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
The seal in the upper agitator cap broke
I just unscrewed the top agitator cap and slid the o-ring on and put it back. Done in seconds.
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Customer:
Kevin from Tucson, AZ
Parts Used:
WP8563964
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Broken hinge pin.
Removed broken hinge, replaced with new.
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Customer:
Howard from Boynton Beach, FL
Parts Used:
350930
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
23 of 72 people found this instruction helpful.
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Customer:
CARROLL from HENDERSONVILLE, NC
Parts Used:
W10536347
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Hole in casing of drain pump due to loose nickle being pulled into pump - No screen in inlet to pump
Pulled back off of washer. Removed Spring clamps from inlet and outlet of pump housing. Removed hoses. Removed three screws holding pump in place. Disconnected electrical plug connector. Reassembled in reverse order. Note: new pump had no isolators and pump motor cover looked like a rat had chewed it up; however, motor, pump, and hoses appeared to be new. Put it on without the motor cover and it works. Epoxied the old pump housing to seal it up and now have a spare.
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Customer:
Ronald from Demopolis, AL
Parts Used:
W10536347
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Washer making noise down close to bottom of machine.
First unplug electrical, disconnect all hoses. If there is a large volume of water left in the machine you need to get it out.Pull machine out so you will have room to work. Lay machine front face down. Remove drive belt, inspection cover.Take the hose clamps back up the hose,remove hoses from pump. Remove the three screws that hold the pump in place.Replace pump, take steps back as you removed the pump to restore machine to operation.Total time 45 min. I am old and slow.
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Customer:
Jose from Verobeach, FL
Parts Used:
W10536347
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set, Wrench set
Won't drain the water
It was not easy but I dit my sell
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Customer:
James from Alvin, TX
Parts Used:
W10820048
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
The washer was trying to walk off during the spin cycle.
Well i watched a video on youtube that demonstrated the repair, and it seemed easy enough, so i ordered the parts which arrived quickly enough that we avoided a trip to the laundry mat, very cool! So i did just what they said to do, unplug machine, tape down the lid, use a putty knife to pop the retaining springs in front. I used a long screwdriver to hold up rod on top and then rotate the ball around and let the rod fall through, them i used a yard stick to pop out cup on bottom. I did have assistance holding the drum back so i could see, Then i reversed the process with a new rod. The only reason it took 30 min was i did not put the cups under the balls on top, because it didnt have them in the first place, i decided to put them in after then reading the instructions. The machine runs like new, and my wife is very happy!!
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Customer:
Shawn from Indio, CA
Parts Used:
W10820048
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Washer was noisy and had a lot of movement
The rod kit fixed the issue. I cant really explain how I did it, because I dint know if I did it the right way.
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Customer:
Josh from Lodi, CA
Parts Used:
W10820048
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
vigoirously shaking causung UL code
Replaced rods with new set of 4
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All Instructions for the 11028032701
61 - 75 of 121