11028097700 Kenmore Washer - Instructions

Well i watched a video on youtube that demonstrated the repair, and it seemed easy enough, so i ordered the parts which arrived quickly enough that we avoided a trip to the laundry mat, very cool! So i did just what they said to do, unplug machine, tape down the lid, use a putty knife to pop the retaining springs in front. I used a long screwdriver to hold up rod on top and then rotate the ball around and let the rod fall through, them i used a yard stick to pop out cup on bottom. I did have assistance holding the drum back so i could see, Then i reversed the process with a new rod. The only reason it took 30 min was i did not put the cups under the balls on top, because it didnt have them in the first place, i decided to put them in after then reading the instructions. The machine runs like new, and my wife is very happy!!

The instructions displayed the parts location and and some instruction. The top of the unit will release and pivot up after the two catches at the front are presed in at the front seam. The catches are located about 6 inches in from the sides. Before lifting the top though you should secure the lid to the top. I used some masking tape. Pivot the top up and brace the top to prevent it from falling back too far or forward over your work access. I leaned the top back against the wall behind the washer. Once the top was secure I began by lifting one conner of the tub assembly so that a corner dampner assembly could be removed. The top of the dampener assembly has a loop which grabes the plastic cup at the top frame of the washer. Lift the tub assembly (about 30lbs) on one corner and as the hook becomes free rotate the plastic cup to disengage the hook from the cup. To make it easier to work inside the washer frame I used the bar clamp to hold the tub asembly to one side so that I could reach along the damper assembly to pop loose the top retainer at the tub by pushing down with a screwdriver. Once the dampener assembly was loose it can be removed and the new one inserted in its place. I repeated these steps for each dampener and was done in about 30 minutes. You may want to note there is a wire clip on the right rear dampener and this was easily removed and reinstalled on the new assembly.

At the time that I received the order part, Me and my Wife and 15 years old Douther got on it. We removed the very top of the counter and replaced once at the time every supension rod cleaned nice and neat. then we put the top on it's place conected the water hoses pluged it in and it was ready to roll.

First off always remember to empty all pockets, coins etc ruin pumps.shut off water supply, unhooked water lines and drain into pan.tilted machine forward so i could work on pump which is located lower left. drain pan under pump area, removed 2 rubber water hose's 3 5/16 screws with nut driver. Very carefully un clip rear of housing and removed wire harness. installed new pump

Went to youtube.com and watched the video that took you step by step in replacing the lid lock assembly.

PLASTIC motor housing gets hot and become loose. causing bearing to spin and make noise . Replaced motor that was quick and simple by removing 3 screws and 2 hose clamps , pluged up motor and begain washing again with no problem . Just wish motor housing was not plastic .

took top off.2.replaced rods one at a time.placed top back on.very simple.evan got new bushings for the top.very simple process.no skills required.

Replaced rods with new set of 4

Removed cover and removed rods,replacing them one at a time.