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11084390700 Kenmore Washer - Instructions

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All Instructions for the 11084390700
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Customer:
Herbert from Daly City, CA
Parts Used:
285805
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Dripping When Washer is Off
This should have been done under 30 minutes but when you don't have a repair manual, you have to do some guessing. I have to remove the back panel. On only thing that was hard was unspringing the two flat springs. After I got the panel off, the rest was easy and the dripping stopped. Oh, there is a screen where the hose connects to the inlet valve. If you can clean the screen often, you can continue to get a good water flow.
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Customer:
satyavenkata from Bentonville, AR
Parts Used:
W10820036
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
The switch was not working so got a new switch
Unfortunately after i replaced the new switch the drier worked well. After it stopped for the 2nd time we wanted to put a load and start the swit lost contact. It was not working.It lost the contact with the circuit. No clicking sound the drier not functional. I guess need a new switch?
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Customer:
Paul from Winston-Salem, NC
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable)
Washer wouldn't fill up with hot water
I just followed the instructions found on this website. It covered everything you need to know. I have just one thing to add though. Look over everything first and formulate a game plan. Keep all screws etc. and put them in a plastic bag so you don't lose them. You might try using a heavy hammer to force the clips holding the back panel to the top of the machine back in place. One more thing; use a piece of wood to set the back panel on while you replace the intake valve.
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Customer:
Billy from NEW BERN, NC
Parts Used:
W10820036
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Dryer would not start, timer had no power to it.
Raise the top off of the dryer with a flat blade screwdriver in each front corner of the dryer. Disconnect power to the dryer. Remove old switch and install new switch. Test door and proper operation of dryer.
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Customer:
Norwood from Peachbottom, PA
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
Water would not stop coming in when ran all the time
unscrewed the back removd thr two screws for the element unhooked the hose to machiine unpluged the electric to element and than replaced new element and plugged electric to element and hooked back the hose and replaced screws too the back and replaced back an screws
titled wash machine up hooked hoses for the water and plugged electric and put drain hose back to drain done
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Customer:
John from Fair oaks, CA
Parts Used:
285805
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Cold Water valve would not shut off
Removed two clips on back panel holding control panel.Removed end plates on control panel. removed two front screws holding control panel. removed wiring harnesses noting location. Set control panel aside. Removed two large clips holding rear panel to washer cabinet. Pulled washer cabinet from the front away from the rear panel and tube. Removed two screws holding water inlet valve. Removed water inlet hose from inlet valve using channel lock pliers. Installed new water inlet valve using supplied mounting bracket. Reassembled washer in reverse order.
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Customer:
Adrian L from Houston, TX
Parts Used:
285805
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Wrench (Adjustable)
washer would partially fill itself when not in use
I had to call in to find the correct part because the online recommended part looked very different, and the one found using the model number had no photo, so I was VERY leary of ordering. The service rep said that Kenmore products did not always show up correctly and he gave me the part number needed and there was a photo. The part was not exactly the same, but looked very similar and it was more than 50% less than the original recommended part and part with no photo. I thought that the problem finding Kenmore parts was odd since Kenmore is like number one, right? Part took 3 days to arrive, which I thought was great. Turned off power and water. Removed water hoses. Removed three screws from the back of the top (front loader). Removed the top. Removed a screw holding on the water inlet valve from the outside of the unit through the back cover which required a star driver. Unattached the 4 electrical leads. Unattached the outlet water hose (held on with a squeeze type metal clamp -not sure of the exact name for these). The problem that I had was that the water outlet hose bib attachment was slightly larger than the old one, so the hose would go back on, but the clamp was too small so I cusses a lot before figuring out the problem. I had to go and purchase a new larger clamp. After that, I simply attached the electrical connections and put the outlet back on. One other small problem was that the place where the screw through the back cover was originally attached no longer lined up with the new valve. The plastic piece was shorter than the old one so the screw hole did not line up with the hole in the back panel. The screw isn't really necessary. Overall, replacing the part was easy and I was pleased with the process.
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Customer:
Cory from Alexandria, VA
Parts Used:
285805
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Washer exhibited LOW cold water flow and dripping when off.
The repair went great. The video shown on the partselect site saved me a huge amount of time disassembling the cabinet to access the malfunctioning part. The most difficult part of the repair was replacing the cabinet on the unit after the part swap and getting it straight. Luckily 2 attempts was enough. I recommend trying this repair yourself and saving a bunch of $$.
1 of 2 people found this instruction helpful.
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Customer:
Steve from Minneapolis, MN
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
No hot water flow, cold water flow very slow
It is sometimes tricky to figure out which screws and panels to remove to get to the parts you want to fix. Older Whirlpools used to have a lift up top that would allow access. This one required the back to come off (or at least partially off).

First, pull out the washer for access. Turn off water to the machine, and unplug the electrical cord. Remove the drain hose using a large pliers to pinch the clamp and then pull the hose off. Remove water lines at the back of washer, again with a large pliers (if needed). Remove two screws at the bottom of back panel. Remove two screws at the top corners of back panel that hold some sort of plastic hinge piece to the control housing. Remove two screws on either end of the bottom front of the control housing on top of the machine. The back can now be lifted free (with some effort) from the sheet metal tabs that hold the bottom of the back in place. Reach in the bottom side with the pliers and disconnect the large drain line clamp so you have more room to swing the back out. There also might be a little plastic thingy to twist out of a slot in the back (maybe a vibration damper?) You will see the water inlet valve just inside the back on the side. The inlet hose connections are actually a part of the inlet valve. It is now possible to reach in from the side and disconnect the small water feed line from the inlet valve with a pliers, and disconnect the electrical plugs from the valve. Remove the two screws holding the valve to the back and remove the valve.

Reassembly is actually easier than removal. Don't forget to replace the water hose washers or they will probably leak. If the hoses look bad, just buy a new set. They can be had quite cheap.

Good luck and prepare to be proud of how well your "new" washer now works and how much money you saved!

p.s. PartSelect Rocks!
1 of 2 people found this instruction helpful.
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Customer:
James R from Birmingham, AL
Parts Used:
285805
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Cold water input into the washing machine was very slow.
The hot water hose was frozen to the hot water bibb and it took me a while to cut it loose with my Dremel tool. Removed the cabinet and replaced the water inlet valve easily, then hooked up new hot and cold water hoses. Reinstalling the cabinet was a little tricky getting it lined up correctly. Checked for leaks then tested the washing machine and it ran great with the water filling the machine much faster with the new Water Inlet Valve. I will definitely replace the washing machine hot and cold water hoses every 5 years from now on.
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Customer:
Rick from BETHESDA, MD
Parts Used:
W10820036
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Lid switch failed, dryer stopped working
Order replacement lid switch, installed it, good to go. The installation video and instructions with the replacement part were very helpful.
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Customer:
Daniel from TRENTON, NJ
Parts Used:
W10820036
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
washer continued to spin when you raised the lid not shutting off
Your web site is amazing Ive enjoyed watching your videos,this is a really great way to see what it takes to repair your washer very informative. Steve was a good teacher for me I just followed along as he explained each step and my washer came apart just like he said. I removed the two front console screws and pulled slightly forward and lifted console up and tilted it back where it was out of the way. next I was able to lift cabinet up from the back and remove it from the frame and lay cabinet on the floor on top of a rug I had to protect the finish on cabinet . Now I had access to the lid switch and simply removed the two screws in the cabinet and the old switch. I connected the two wire connections to the new switch (no)normally open connection, used same actuator the instructions say to do this because the one that comes with the new switch won't fit so use the old one. on my washer there's a cover that fits under this switch and It took me a little longer to get the screws to line up so they fit through the switch and into the cover but It worked fine. Now all I had to do was reinstall the cabinet just like Steve did on the video my only problem with this was seeing where the tabs in the frame were located so that the slots in the cabinet would fit over top of frame tabs I used a flash light in one hand and lowered the cabinet down I held the light on the frame tabs and the slots in cabinet fit right in then lowered cabinet to the rear frame tabs where i just had to push slightly on the sides of cabinet and it fit right in.Next i pushed the back panel in place and on the top of washer just like in video reinstalled both spring clip clamps and the console and reinstalled the two screws. I plugged in the washer put drain hose back in drain pushed washer back in place turned it on working great now ! Thank You so much for your help Dan.
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Customer:
Marcia from Simpsonville, SC
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
did not have hot/warm water
I followed the instructions I found on your website. It made it very easy. Easier than if I had tried to do it the way I thought I had to remove the back of the washer. Going through the top panel made removing the bottom panel screws unnecessary.
The experts were correct, the instructions precise. Thank you
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Customer:
Kenneth from RIVER EDGE, NJ
Parts Used:
285805
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
orginal water inlet failed due to age, easy fix !
Removed top control panel, removed inlet mount hardware, removed both electrical connectors, removed filler hose, Installed new inlet valve in reverse order. Works fine !
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Customer:
Les from GARNETT, KS
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
No hot water and limited cold water during wash and rinse cycle
I followed the video instructions to the tee. Took more time to move the machine out and put back than to replace the inlet valve.
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All Instructions for the 11084390700
76 - 90 of 266