11081820110 Kenmore Washer - Instructions

I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.

Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job

Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.

After reading other repair stories I did it like they said. I disconnected all the hoses and drained as much water as I could. The top came apart easily with a regular screwdriver, a 1/2 in drive with extension, and a 14 or 15mm deep socket. The spanner nut came off easiest with several short, quick blows (punch and hammer, counterclockwise). In my case a good wack seemed to be soaked up by the wash tub springs. Be careful not to chip the tub.

I laid the washer, front down, onto a couple a 2x6's. I supported between the tub and body with small 2x4 scraps. The motor/trans/pump came off easily after disconnection the 2 hoses (towels handy) and wiring. After the 3 screws, and some wiggling, the assembly slid out nicely. The coupler came out after snapping the springs off to remove the pump and motor. A 1/4 nut driver and regular screwdriver assisted. Watch how the pump comes off. You might want to mark its orientation with a marker or something. Make sure you get the new coupler on all the way with some taps on the CENTER where the shaft is. Reassemble in the reverse order. You'll know why I suggested marking the water pump.

Watch the order/orientation of the springs, clips, and washer. The clips came off with a screwdriver and pliers. It's always nice to have a rag on them when removing, they like to shoot off and land in the spot that's hardest to find, like under the dryer. My clutch was assembled with the right spring and slid right on. Don't forget about the plastic washer, snap it in good. The plastic piece still on the washer was simple. I opened up a nose pliers and put it on each side of the clip then gave it a hit. It came off with minimal effort and didn't spin on the shaft like pushing on one side with a screwdriver.

During reassembly I put a very light film of grease on the shaft. That washer with the tabs gave me trouble at first. I put a good film of grease on the side with the tabs to hold it in place, with the tabs down, in the clip. Otherwise when sliding the assembly back together it comes loose and you won't get the motor/trans all the way in. Then it all has to come back out and you'll wonder what the heck is keeping the transmission from seating in all the way. You might even get it all together, figuring the motor or tub has to turn to get it to seat right. You may even try running a no clothes load and get stuck with a tub full of water. Ask me how I know.

Reverse everything to reassemble. Make sure you get the springs tight that hold the hoses on. I was worried about over tightening the plastic nut with a 1/2 drive. Run no-clothes load, large, hot with soap. I think tipping it over loosened some stuff that was stuck in between the tub and basket. No, it wasn't grease from the shaft, light film. Anyway, I'll waste a washer full of hot soapy water to avoid the, "Um..what's this on my new shirt".

I didn't mean for this to be so long winded, but I was leary about tackling this job at first. I know my way around the garage/cars, but never tried appliances before. I pictured it'd be apart for weeks and I'd have to call a repair man. Then the "I told you so" look would come. You all know what I mean. I just want to cover as much as possible and encourage others while having them avoid any troubles.

Watched the video on the website... and did what it said to do. It was VERY helpful... It did not fix the problem... so now I'm on to the next possible solution. Also, provided by the website. The valve was the problem 85% of the time. The water level switch is the problem 10% of the time. The water level switch is what I ordered next.
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell

On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.

The instructional video that was attached with the part I purchased was spot on with very simple instructions. The inlet valve came with a metal bracket that was not needed for my model, so just tossed it. Was completed with replacement in about 30 minutes with help from my aspiring handywoman wife (would have taken 15 minutes without her)

1. Watch a video on installation, there are many on the internet.
(unplug the washer)
2. remove the screws on the back of the control panel to lift the control panel out of the way.
3. use a flat head screwdriver to remove the clips that hold the cabinet to the back panel.
4. disconnect the lid switch from the control panel by removing the clip that connects them at the top of the cabinet.
5. tilt the cabinet forward to remove it.
6. use a flat head screw driver to remove the two clips that hold the water pump to the motor and swing the water pump out of the way.
7. use a nut driver to remove the shipping screw that holds the clips on to the motor.
8. disconnect the wiring harness from the motor
9. remove the two clips from the motor with a flat head screwdriver and remove the motor
remove the three prong coupler and rubber gasket from the old motor and put them on the shaft of the new motor
10. remove the 4 rubber pads from the old motor and slide them onto the new motor.
11. insert the new motor into the washer aligning the prongs of the coupler.
12 reassemble the washer in reverse order of disassembly
(the shipping screw does not need to be reinserted into the spring clip that holds the motor)

EXACTLY as your video demonstrated.

Replaced the springs after watching the video's from this site and problem has been solved.

Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.

Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.

First read up on what others did and tried to find free repair manual with little luck. Called repairman, they thought whole transmission was shot- would have been $70 just to have them look- forget it. Getting it apart: popped off the two console cosmetic panels to get to a screw on each side from the top. Lifted off console, levered and squeezed retaining clips. Unhooked two connectors and overflow tubing? Shell pulled off easily, getting back on after I was all done made me wonder if it was a good choice. In the end yes- allowed me to clean inside surfaces of both tubs to remove grime and rust. There are many stories on the actual clutch replacement, so won't go into too much detail but some lessons learned. Keep track of the way all the plastic aggitator pieces go in, plus the washers and clips along the way. Deep well 1/2" I think socket for the tub, it's litely spring loaded so look before you set it down. Punching off the nut on the tub worried me, but it was no big deal. Loosens and tightens the normal directions, no positive tight stop, just compression so pay attention to how tight and hard you pounded to get it off. Drain the water from the inner tub before getting too far. I took the four springs off and removed both tubs to clean. No more complaining about brown spots on clothes. Get the whole clutch kit, not just the band, even though it's probably just the band worn out. The plastic clutch engaging piece will probably be fatigued. The motor etc is heavy, and buffered it's drop with rags. tip on side when putting it back, because its a bear to try to lift up. I lightly greased some moving parts, just not much as to not cause band grip problems. The wire retaining clip is tricky- I put the hook end in first, used pliers to try and compress, and screwdriver to push down and in. The whole things wants to spin while you do this, but when it finally goes, it stays. I was concerned about the location of the band spring in relation to it's actuator when putting it together, but it turned out if you put it anywhere where the clutch is free to spin, it will engage normally. The top lid has two rubber bumpers, one fell off and landed on the front bottom corner of the cover which didn't help reinstallaion until my 8year old noticed it! Took a number of tries but finally got the four guides from the frame into the cover. I tried bringing it in level, front tipped sligthly up, front tipped slightly down; in the end I won't be much help, it just finally went. It wasn't as easy as most people said it would be, but my back hurt and I had kids "help", and it took just under two hours. Works amazingly well now. Parts arrived Two days after ordering, with no expiditing!

I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago

Removed two screws and lifted the control console then tilted forward the shell. Removed two screws holding the latch cover and assembly then disconnected two wires. I played with the assembly until I discoved the element was toast. Ordered the part but when I got it I was confused because it had three prongs (two on one side and one on the other) when the burnt one had only one and one and I only had 2 disconnect wires. I thought I had gotten the wrong part but figured it out. Actually putting the assembly together was the easy part, trying to get the outer shell back together was a little tough. Between taking it a part, figuring out what was wrong and ordering and receiving the part was about three weeks. So when putting it all together took awhile but I did it and it works great.