11081361610 Kenmore Washer - Instructions
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- Customer:
- Jim from Waxahachie, TX
- Parts Used:
- WP3357328
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
a mouse got in the washer looking for water and chewed up the hose
I WATCHED YOUR VIDEO AND IT CHANGED OUT VERY GOOD IT WAS NOT AS HARD AS I THOUGHT IT WOULD BE. I HAD TO TAKE IT APART 3 TIMES. HE CHEWEW THE HOSES ON THE PUMP AND THE LITTLE HOSE THAT GOES TO THE WATER FILL CONTROLE. I THINK I AM A WASHER EXPERT.I AM 81 YEARS OLD SO ANYONE CAN DO IT.
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- Customer:
- Melody from ENTERPRISE, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
washer quit spinning
Followed the video posted on the website. Everything went great - first repair attempt took about 45 minutes. Time consumed mostly due to the straps that hold the motor in place being very difficult to put back on and that the cabinet was a little difficult to replace due to the amount of rust around the bottom of it. Tried out the washer when done, and noticed a burning rubber smell. Took everything apart again, checked it, and everything seemed to be ok (made sure all four rubber feet were in place on the motor) so put it all back together again. Noticed the smell again so took it apart a third time, and when the motor felt pretty warm, decided to do an internet search for "burning rubber smell after replacing drive motor coupling." The answer popped right up - the replacement parts were not solid plastic like the original ones- they had metal on the inside of them, and needed to be tapped, a bit forcefully, with a hammer and socket until flush on the both the motor and transmission axles. Once the parts were flush, the straps that hold the motor in place snapped right on. Still a challenge with the rusted cabinet, but once all together again, worked perfect! Thanks to this site , I have fixed washers, dryers, and refrigerators and used them now nearly 20 years! I showed my daughter and granddaughter how to repair them and they don't hesitate to pitch in and help or handle the repairs on their own - again with much appreciation to this sitefor the accurate "how to" videos, the right parts, fast shipping, and great prices.
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- Customer:
- JAMES from GREENSBURG, PA
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Squealing noise when filling washer; water leak in tub; cold water filling slowly.
Removed screws from top control panel. Tilted panel back. Unsnapped two retaining clips and pulled entire washer cover forward. Turned off water and uplugged washer. Disconnected hot and cold water supply. Disconnected supply tube from water inlet valve. Disconnected electrical hook-ups to water inlet valve. Removed water inletvalve. Installed new valve being careful to use new mounting plate supplied and making sure screw holes line up correctly. Re-connected all disconnects and it works like new!
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- Customer:
- Jim from Hamburg, NY
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Water Pump Replacement
Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
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- Customer:
- Patrick from Floyds Knobs, IN
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
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- Customer:
- ed from pittsburgh, PA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
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- Customer:
- Joseph from North Charleston, SC
- Parts Used:
- 285785
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Socket set
Spin cycle worked very poorly
1. Removed back panel.
2. Removed Entire control paned, control and switch units disconnecting wiring assembly from motor.
3 Tilted front and side panel assembly away from frame, tub assembly and motor transmission assembly.
4.Removed cap from top of agitator, removed bolt holding agitator. Removed agitator, this part was tricky since some corrosion on shaft made agitator very difficult to pull off.
4. From bottom of unit disconnected motor/transmission unit from wash tub.
5. Located clutch assembly and removed lock washers. Removed clutch and replaced with new one.
------------------------------------------------------------
Steps 1 thru 3 were unnecessary.
All that needed to be done was to removed the agitator assembly. then turn unit on it's side or back and removed motor and transmission from the bottom.
2. Removed Entire control paned, control and switch units disconnecting wiring assembly from motor.
3 Tilted front and side panel assembly away from frame, tub assembly and motor transmission assembly.
4.Removed cap from top of agitator, removed bolt holding agitator. Removed agitator, this part was tricky since some corrosion on shaft made agitator very difficult to pull off.
4. From bottom of unit disconnected motor/transmission unit from wash tub.
5. Located clutch assembly and removed lock washers. Removed clutch and replaced with new one.
------------------------------------------------------------
Steps 1 thru 3 were unnecessary.
All that needed to be done was to removed the agitator assembly. then turn unit on it's side or back and removed motor and transmission from the bottom.
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- Customer:
- James F. from WILMOT, NH
- Parts Used:
- WP661600
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Washer would not drain after wash cycle. Would start to try but stop dead.
Repair went well and relatively easy, but did not fix the problem.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
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- Customer:
- Linda from Lake Charles, LA
- Parts Used:
- WPW10358149
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Water leaking from old drain hose
Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.
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- Customer:
- David from Danville, VA
- Parts Used:
- 350733
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
no spincycle
pried out old actuater with screwdriver and pushed in new one
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- Customer:
- Lee from HOLLY SPRINGS, MS
- Parts Used:
- WPW10358149
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
The drain hose had a leak
Watch the video
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- Customer:
- Glenn from Clearwater, FL
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
when cold water was entering the machine, there were really loud vibrations through the pipes. Sometimes the flow rate was very slow.
The hardest part was removing the machine's cabinet. 2 screws on either end of the control panel, tip the control panel back out of the way and remove 2 clips, then slide the cabinet off the front. Replacing the valve was very easy. I didn't need the mounting plate that came with it. At first it looked like the screw hole wasn't going to line up with the hole in the back of the machine, but then I noticed that the valve had a groove that allowed it to slide downward on to the back. Pretty easy overall.
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- Customer:
- LYDIA from HIGH SHOALS, NC
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
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- Customer:
- MARIA from TAMPA, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
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- Customer:
- alan from american fork, UT
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Water Pump leaked
We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
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