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11074412820 Kenmore Washer - Instructions

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All Instructions for the 11074412820
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Customer:
Mandie from Lewisville, NC
Parts Used:
W10820036
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Washer will agitate, but won't spin
I ordered the switch, which is what most people told me the problem was. I didn't have a multimeter, so I couldn't test the current one.

I removed the two screws from above the lid switch, removed the control panel screws on either side, and used a flat screwdriver to pry the top off by popping the clips.

The switch was easy to reach, and I compared the old and new switch after removing the paddle assembly. The new switch has three prongs, whereas my old one had two, so I put the gray wire terminal onto the bottom prong. I set everything down, plugged it in, and tested it, but still no spin cycle.

After some further research, I realized the problem was with the spin solenoid under the washer, or the red wire that leaves the lid switch and goes to the spin solenoid, also called a wig-wag solenoid. (This is a belt driven model, not direct drive.) It's not too common that the solenoids fail, but it is rather common that the wires break inside the insulation on this model.

Moral of the story is always ohm through the switches and wires before ordering replacement parts. (Remember, never ohm through a live circuit.)
18 of 24 people found this instruction helpful.
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Customer:
TONYA from DISTRICT HEIGHTS, MD
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
my cold water did not run in the machine and it would not rinse
we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!
15 of 18 people found this instruction helpful.
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Customer:
Andrew from Virginia Beach, VA
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
No cold water supply/slow cold water fill
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.
14 of 15 people found this instruction helpful.
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Customer:
Ron from Hibbing, MN
Parts Used:
285805
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Water Inlet Valve
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
14 of 16 people found this instruction helpful.
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Customer:
Cynthia from Manchester, MO
Parts Used:
WP596669, 285805
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
improper or no hot water flow
After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.
16 of 23 people found this instruction helpful.
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Customer:
Elyse from Chicago, IL
Parts Used:
W10820036
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
The Dryer stopped working completely.
I looked up the procedure to remove the switch in a repair book, removed the broken switch. Then I reconnected the wire leads, put the part in and closed everything up. The part arrived so quickly and there were even instructions with the part which made the repair go so easily.
13 of 18 people found this instruction helpful.
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Customer:
David from Amity, AR
Parts Used:
285805
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Crossed threaded plastic on old valve was leaking
Removed screws on top of machine to remove the control unit out of the way. Then used large regular screw driver to pry out the two clips that hold the back of the washer tight to the top frame. This allows the back to come away from the machine enough to get the water inlet valve free. Didn't have to remove the bolts at the bottom of the back of the machine (they were pretty rusty) Just removed the single screw holding the water inlet valve in place, slid it down and away from the back cover and could fish it out to the side and disconnect the hose (with plyers) and slide off electrical clips (make a note of which clip goes to which valve.) I removed the part first so I could make sure I was ordering the right one. When the part came (very promptly by the way) it went back together easy. Only question was regarding reinstalling the wires since I didn't mark which way they went. I knew which one went on the Hot and Cold but didn't know if it mattered which clips went on each terminal. Figuring it was AC guessed it didn't matter so put it together the way the connectors seemed to want to lie naturally. Put it together making sure no hoses or wires where pinched or rubbing against sharp edges. Replaced the rubber washers in the hoses and made sure the hose connectors turned freely (they had been rusted a bit and didn't turn on the hose freely and I think this was the start of the cross threading problem) This time the hoses went back on very easily, screwed them hand tight not forcing anything at any time (DIDN"T USE PLIERS!). Tried water and no more leaks. Washer filled faster also, think this was because the screens on the water valve were plugged. I'll have to remember to take the hoses off and make sure the screens are clear every couple years or so. If you are having slow fills, suggest you check this first before tearing in to the machine.
11 of 14 people found this instruction helpful.
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Customer:
Eric from West Chester, PA
Parts Used:
W10820036
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Washer stopped working mid cycle restarts after resetting lid
Repair went well, but my switch only had one contact on the non common end. The new switch had two contacts. One is for operation with lid open and one for lid closed. Make sure to connect to the lid closed contact and the common on the other end and leave the lid open contact unused.
11 of 16 people found this instruction helpful.
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Customer:
Eddie from Charlotte, NC
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Washer would not fill with water...
Watched the video on the website... and did what it said to do. It was VERY helpful... It did not fix the problem... so now I'm on to the next possible solution. Also, provided by the website. The valve was the problem 85% of the time. The water level switch is the problem 10% of the time. The water level switch is what I ordered next.
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
5 of 5 people found this instruction helpful.
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Customer:
Gay from Apple Valley, CA
Parts Used:
W10820036
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Drum would not spin to drain water
Removed two screws and lifted the control console then tilted forward the shell. Removed two screws holding the latch cover and assembly then disconnected two wires. I played with the assembly until I discoved the element was toast. Ordered the part but when I got it I was confused because it had three prongs (two on one side and one on the other) when the burnt one had only one and one and I only had 2 disconnect wires. I thought I had gotten the wrong part but figured it out. Actually putting the assembly together was the easy part, trying to get the outer shell back together was a little tough. Between taking it a part, figuring out what was wrong and ordering and receiving the part was about three weeks. So when putting it all together took awhile but I did it and it works great.
9 of 18 people found this instruction helpful.
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Customer:
Robert from Louisville, KY
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
No Hot Water
First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!
4 of 4 people found this instruction helpful.
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Customer:
Michael from Mundelein, IL
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers, Screw drivers
Water would not stop when washer was filling
Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.
4 of 4 people found this instruction helpful.
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Customer:
David from HENRY, VA
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Replacing water inlet valve with new one
The instructional video that was attached with the part I purchased was spot on with very simple instructions. The inlet valve came with a metal bracket that was not needed for my model, so just tossed it. Was completed with replacement in about 30 minutes with help from my aspiring handywoman wife (would have taken 15 minutes without her)
4 of 4 people found this instruction helpful.
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Customer:
Jayanti from SNELLVILLE, GA
Parts Used:
W10814296
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The middle tub would not come out
Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
5 of 7 people found this instruction helpful.
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Customer:
Helen from NASHUA, NH
Parts Used:
WP89503
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Leaking water inlet hoses.
Removed the old hoses and screwed on the new hoses.
4 of 5 people found this instruction helpful.
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All Instructions for the 11074412820
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