11084390100 Kenmore Washer - Instructions
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- Customer:
- Helen from Louisville, KY
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Hot water would only trickle in.
I wish I could be more specific, but I had a bit of trouble getting the back off the washer. I removed the control panel on the top of the machine and that allowed me to get to the two clips that secured the back onto the unit. The I removed additional screws on the back until I was able to pull the back away from the frame on the side where the valve was installed. after loosening the screws that held the valve to the back panel I was able to reach in and pull it out of the side. Once that was done, the rest was a breeze. I clipped the hose on the original valve and re-attached it to the new part. Then it was just a matter of reassembling and that went much, much faster than the disassembling. I reattached the water lines, plugged in the washer and it worked like a charm. I was very pleased with the whole thing. Also, I paid for standard freight, but received the part the following day after placing the order. Sweet.
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- Customer:
- Steve from Scottsburg, IN
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Cold water flow very slow
Our washer's cold water flow became very slow. We were living with just hot water washing for about a month. I had used PartSelect in past and have always been very satisfied with the outcome. So, I went on the site and within a couple of minutes of navigating, had the part (water inlet valve with mounting plate) on order.
I watched the repair video on the water valve ordering page. My installation went pretty much to this procedure, with one exception, I had to use the mounting plate, which I don't think was covered in the video. You have to read and follow the instruction sheet that comes with the part. Therefore, my installation instructions are to a) watch the video, b) get together all the recommended tools described in the video, c) be prepared to use the mounting plate (which uses the same 1/4 nutdriver the video says is needed).
I did the complete valve replacement and had the washer back in place in just at 30 minutes, the tight closet quarters added a bit to this time I'm sure. Working in a basement or open utility room would have been a little easier and quicker. My shortfall though is, I should have done the hose connection check (turning the supply valves back on) before making the move back into the washer space, as once I performed what I thought was my last step, turning on the supply valves, I heard a water leak. This was resolved with another 10 minutes worth of moving the washer back out, disconnecting the hose, removing the rust debris which apparently caused the leak, reconnecting the hose, and this time, checking for leaks BEFORE moving the appliance back into place. I think the time estimate of 30 minutes is good for individuals with moderate experience in appliance repair, and probably good for the novice in conjunction with the video.
I watched the repair video on the water valve ordering page. My installation went pretty much to this procedure, with one exception, I had to use the mounting plate, which I don't think was covered in the video. You have to read and follow the instruction sheet that comes with the part. Therefore, my installation instructions are to a) watch the video, b) get together all the recommended tools described in the video, c) be prepared to use the mounting plate (which uses the same 1/4 nutdriver the video says is needed).
I did the complete valve replacement and had the washer back in place in just at 30 minutes, the tight closet quarters added a bit to this time I'm sure. Working in a basement or open utility room would have been a little easier and quicker. My shortfall though is, I should have done the hose connection check (turning the supply valves back on) before making the move back into the washer space, as once I performed what I thought was my last step, turning on the supply valves, I heard a water leak. This was resolved with another 10 minutes worth of moving the washer back out, disconnecting the hose, removing the rust debris which apparently caused the leak, reconnecting the hose, and this time, checking for leaks BEFORE moving the appliance back into place. I think the time estimate of 30 minutes is good for individuals with moderate experience in appliance repair, and probably good for the novice in conjunction with the video.
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- Customer:
- Dave from Kingsport, TN
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
cold water solenoid would not open much
Unplugged the washer and pulled out from wall as far as hoses would permit. Removed and drained both supply hoses. Removed drain hose and drained. Any water left in the tub will drain here so it's best to make sure it's drained prior to repair. Used pliers to hold the hose clamp and removed. Took screws out of drain hose interface plate and pulled out far enough to disconnect it from the internal hose.
Removed the two front screws of the control console. removed the two top hinge screws on the back. Removed four screws at the bottom of the rear access panel. Had to lift unclip several clamps holding the level hose in the control console and a cable connector. Unclipped various clips in the back panel to free it from wire bundle and such. Lifted the back panel up off of the clips located at the rear base of the control panel.
Removed two screws to free the solenoid assembly from the back panel. Unplugged the connectors to the original solenoid assembly. Disconnected the internal hose from it. Installed screw and plate supplied with the replacement solenoid to configure it with the same orientation as the original. Connected the internal hose and electrical connectors. Reassembled the back in reverse order as diassembled.
Removed the two front screws of the control console. removed the two top hinge screws on the back. Removed four screws at the bottom of the rear access panel. Had to lift unclip several clamps holding the level hose in the control console and a cable connector. Unclipped various clips in the back panel to free it from wire bundle and such. Lifted the back panel up off of the clips located at the rear base of the control panel.
Removed two screws to free the solenoid assembly from the back panel. Unplugged the connectors to the original solenoid assembly. Disconnected the internal hose from it. Installed screw and plate supplied with the replacement solenoid to configure it with the same orientation as the original. Connected the internal hose and electrical connectors. Reassembled the back in reverse order as diassembled.
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- Customer:
- Laura from Vienna, VA
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
There was no cold water entering the machine.
I replaced the water inlet valve. First I watched a YouTube video on the repair; surprised to learn that you take the machine apart from the front, not the back.A few tips; pull the washer all the way out first; have extra tools in case you have the same problem as I did that the flathead screws holding the old valve on the back were too tight and had a shallow slot; it took several wrenches and pliers to get them turning. Do NOT forget to hook the internal hose back to the valve before reassembling the machine;and pay close attention to how the housing of the washer fits onto the frame, so that you can more easily put it back together. It would be helpful to have a second person for that step. All said, it was pretty easy to replace the part and I probably saved $200 and didn't have to sit around for a repairman.
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- Customer:
- Ronald from prince george, VA
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
water inlet valve not let water in washer
removed the two screw that hold the inlet valve take hose of .the first was takeing the back of than the hoses from back hose on bottom of machine.
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- Customer:
- Marco from Somerville, MA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
water inlet valve was cracked on back of washing machine
i removed all screws for back of washer and removed top washer controls. then removed the valves and replaced with new one. reinstalled back in reverse order.really easy job. you just have to pay attention how you took it apart and study how it works , thanks!
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- Customer:
- Walter from Palmerton, PA
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Won't stop filling with water
Loosing back cover to reach in and remove valve
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- Customer:
- Alan from Brooklyn, NY
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
No hot water
I followed the great step by step video instructions that you provided. The only difficulty was getting the plugs off the Water Inlet Valve. I had to use pliers (gently) to pull the two plugs off. I would highly recommend PartSelect to my friends.
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- Customer:
- JAVIER from LOS ANGELES, CA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
screeching sound along with small amount of water coming out to fill machine
I notice a screetching sound started and as time went on the water that flowed out to fill water drum was not working properly, unplugged washing machine electrical cord from outlet. disconnected water hoses, removed screws from control panel, pulled out front cover off wachine machine to access water valve, removed by unscrewing 2 screws, placed bracket on new part(placed over valve and pushed bracket up to slide and align srew to tightenbracket), put everything back in reverse order, helpfull video on video web site for visual
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- Customer:
- walter from palmetto, FL
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
water inlet valve would not shut off because of warn out part
Take top of washing machine off. Turn spikets off and remove hot and cold inlet hoses. Remove one screw holding part in place. Reach from front and take valve out. Unplug wiring harnesses. Reinstall the same way I took it off.
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- Customer:
- John from Royse City, TX
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No hot water & very little cold water
As I tore my ACL, my wife actually did the actual repair while I talked her through it. The video on your website was such a great help. Our repair went exactly as depicted.
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- Customer:
- scott from mooresville, NC
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable)
washing machine over flowing
easy repair and so far so good stopped over filling so far hope this helps ... scott
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- Customer:
- mark from Sheridan, CO
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
water was over flowing
looked on the find a part by s symptom. found the part,moved the washer took off the back.took 2 screws off of the top of the machine/controls.lifted the top.replace the water inlet valve.put it back together.easy repair.
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- Customer:
- Greg from Lafayette, CA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench set
Hot water was not flowing
Removed backing and hoses and replaced the water inlet valve.
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- Customer:
- BRIAN from NEW ORLEANS, LA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
machine stopped running hot water
replaced valve. Everything now working. Ordering the part was simple and I found a how to video on line that was great The whole replacement of the defective part was easy and the machine was back on line in 30 minutes.
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