11092593410 Kenmore Washer - Instructions

The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.

I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.

The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.

Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems

Installed new control knob as directed in the installation instructions found online at your website. Repair went exactly as described.

I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.

The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.

Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.

to change it was 1,2,3
thank you guys

Screwed the knob on tight. Done

Went on line and did a search for Kenmore Washer Select Knobs through the Part Select website. The associated photo made it easy to match to my broken part. Ordered it and received it in 3 DAYS!!! Unwrapped the new part and screwed it on (the knob is threaded)- took longer to unwrap the part than to install it!!! I Love PartSelect.com!!! This was the 2nd time I have used them and will continue to rely on them whenever possible for my appliance repair needs!!!

Watching videos identified what parts to purchase.
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new

Thanks!!

Unscrewed the old one, no tools required!, and replaced the new one. Unbelievable-easiest repair job I have ever attempted! Product was easy to locate, easy to order-what can I say, this was an easy job, thank you.

First used wet vac to get water out. Unplug electrical cord. Shut off water and unhook lines. Unhook drain tube. Flip over on side. Take belt cover off. two screws.
Took photos of parts removing just for re- install. Ordered parts from part select.com. Came in Two days. The dealer was on 12 days I gave up on them. I removed actuator two easy screws and pulled off electrical connection no tool needed. Then removed pump three longer screws Than other part. Make sure to label them in a ziplock baggie. Plus I removed hose clamp with pliers slide Back on hose and pull hose off. Then remove electrical connection on pump. If it makes you feel better label each with masking tape so I know where each connection goes. Then replace pump first with new one. Make sure you push it in hard then the screws. Don’t over tighten. Plastic parts break. Hook back up hose slide clamp back over fitting end with pliers. Hook up wire connector. Next hook up actuator. Two screws wire connector and your done. Put belt guard back on. Socks can get caught under washer get in belt and cause major issue. Then you need to reconnect water lines. Make sure hot goes to hot. Cold to cold. Drain hose hook back up. Plug in power cord. Now the fun part. Run a diagnostic and then calibration. See you tube videos it’s like 3 clicks to left then two to right with selector knob. Write down the exact amount of clicks and steps. It works. Be sure to turn knob 4 times to left to clear it like a combination lock. Don’t let the noises scare you it makes all
Kinds of sounds while calibration goes on.

Disassembled top control console and surrounding sheet metal cabinet per the video from this site. i then used a screw driver to carefully pry up each wear pad location individually and inserted the wood wedge. to about 1 1/2 inch height. rwmoved the old wear pads and popped in the new pads one by one. Closed up the unit and tested the machine . It ran like new. No more noise or viberation

The washer agitated ok, so I figured it wasn't the motor or agitator. Watching the repair videos, I assumed the clutch might be the culprit. The videos are very good, so I should have taken the machine apart and actually looked at the clutch - it wasn't too bad. Trying to put the new clutch on anyway, I noticed it didn't turn on level. I thought it wasn't seated correct, but it was then I realized the shaft was tilting. This would explain the THUMP, and the grinding must be a gear inside the transmission. As much as I hate to get a new machine, given the tremendous downturn in quality, I think that because this machine is old, it is not worth a $200 transmission. Anyone need a brand new (but test fitted so not returnable) clutch?

Disconnect power & water then drain hoses.
We flipped the washer on it's side to gain access to the bottom. There was no need to take off the back panel. Keep a 5 gallon bucket and a few rags handy for the extra water in the pump line.
Disconnected the wiring harness. Removed the brackets holding the motor. It's a little tight on the back bracket. It has a 1/4" hex nut on the back side, so I used a 1/4" drive socket (see: small). Removed the bolts holding the gear case (this makes it a lot easier). Disconnected the pump hose and rotated the motor & gear box and pulled forward. This gives you access to the coupling. Remove the broken part. Clean the area for debris. NOTE: each part of the coupling has 3 fingers (these are what breaks off), so check to make sure you get all broken parts. Insert the new coupling. It has 3 parts; the plastic fittings go on tight and need to be snug to the shaft. Use a screwdriver handle on the center and tap down with a small hammer. Spray silicone on the rubber coupler to allow a little better slide.
Reverse the process. Line the gear box and motor up and push back into the tub assembly. We used 2 people to do this. It's easier to have someone stand over it and hold / rotate the gear box while the other one can align the motor & bolt everything back on.
It took us an hour, however, if you were doing a couple you could get it down to 30 min. flat.
Go wash your clothes!