11041952710 Kenmore Washer - Instructions

Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!

took the old part out by the front panel and put the new pump in and now it works great. only took a couple of minute to put the new one in. thank you for saving my washer.

Just use the video. Shows you all you need to know. Very easy. Do it yourself and it saves you money.

open the front bottom panel (3) screws. remove panel. twist off old shocks by turning the shock counter clockwise. reinstall shock by turning clockwise.

We purchased a new pump and installed it very easily. My washer works great!

I used the video at parts select as a review, then just followed it. Easy de-install, reminder there's water in the line be prepared with a pot or vase to hold the water. Easy install. Washer runs perfect now. As quiet as when we bought it. I always try to fix before I re-buy, not a big green guy but I try to keep stuff working and out of land fills. Also the part was at my door in 1 day, Awsome!.

After unplugging the washer, the unit was pulled forward and tipped backwards, I placed a 2x4 under the washer to serve as a brace. I removed the existing bolts holding the old pump in place, removed the spring hose clams, unplugged the pump and removed the damaged part. inserted the new drain pump, re-inserted the bolts and tightened them, replaced the spring clamps with "regular" hose clamps supplied with the replacement part, plugged in the power supply, removed the brace, pushed back the unit and plugged it into the outlet. From start to finish - about 20 minutes. Was running wash about a half hour after I started.

Very --simple remove front acess panel -- open sump clean out remove water out of existing pump an hoses with small wet dry vac -- remove small wire harnes --cut band clamp on discharge with side cutter --remove inlet -suction side of pump hose clamp with channel locks --un bolt two screws on bottom side of washer with 5/16 nut runner --discard old pump reinstall new one in reverse order --only takes about 20 mins total !!! ---

I watched the video and it really was as easy as it looks. Great shipping time, I ordered the pump Monday and it arrived on Thursday, standard ground shipping!

I was already very familiar with the motor & drain pump, as I had disassembled my original one in attempt to find the problem & fix it. Finally, I broke down & purchased a new one. It was VERY easy to install! The most difficulty was finding the right sized board to put underneath & raise the machine up (with the dryer attached to the top of it) to place the board underneath so that I could tighten the bolts from underneath to attach the pump. After that was over, the rest was cake! Just attach the hoses & the electrical, which just clips in place & my washer is like new again! Yay! Oh, and yes, I'm a woman DIY'er.

dryer stacked on top of washer. had to lift washer and block w/2 x 4 to get under unit and replace pump

This part worked great! Completely fixed all the problems that I had with my washer. A bit hard to actually place it in(pliers are necessary) but otherwise very easy to install.

First, I watched the video again just to make sure I had a firm grasp of the task ahead. I gathered up the tools and proceeded to begin. First obstacle: getting the washer tilted back enough to put the blocks under the front feet. The washer was sitting inside a square water pan with a drain connected directly under the middle of the washer. Therefore, the water pan did not move and I could only get the washer moved out far enough to 'barely' put the blocks underneath. Second obstacle: a clump of hair had gathered at the bottom portion of the door unnoticed and caused a slow leak from the bellows. This leak dripped down and rusted out two of the three screws. I had to use a socket set to get the screws out. Third obstacle: getting the pump removed from the bottom of the washer. With the drip, the pump had stuck to the bottom of the washer. Trying hard not to get cut on the sheet metal bottom, I pushed and pushed and pulled until finally the pump let loose. From that point on..smooth sailing just like the video. Washer fixed!

Followed instructions from a You Tube video. I'd recently lost my job and money is tight and I thought we could save money doing it myself. By watching the video and ordering parts from you we were able to save $500 between parts and labor. Thanks

First unplug the washer. Make sure and drain washer completely. If not drained remove front panel , Remove 2.5 inch Plastic drain cover which has a catch bin on it. This will allow it to drain the washer. Put pan underneath to catch the water. Tip washer back and prop up with something 6 inches tall to get to the screws underneath. A cement block would work well. Use pliers to squeeze hose clamp together to remove the Hoses. Gently lift up The flip down cover Over the top of the wire harness Push in the tab on the wire harness, Gently pull back on the wire harness. Remove two mountings screws from the bottom of the washer. Slide the whole pump housing to the right and Lift up. Now the pump is been removed. Inspect inside the hoses For Debrie. Remove anything that is left in the hoses. Reinstall the pump in reverse order from the way you took it off. Leave front panel off Make sure all hoses and wire harness are hooked up. Run wash cycle to make sure there are no leaks. Do not put hands in while running. If no leaks replace front panel. Not sure if this is the right way But this is the way we did it and it worked well. Washer runs quieter now than it did when we got it