11022852102 Kenmore Washer - Instructions
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- Customer:
- Keith from Erie, CO
- Parts Used:
- WP3949238
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Washer not agitating
I looked for a youtube video on how to repair the lid switch. The video was very good but was filmed in a perfect world. My washer sits in a somewhat confined area so getting the outside skin put back perfectly was a bit tricky.
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- Customer:
- Gary from Stuart, FL
- Parts Used:
- WP3949238
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench set
broken lid switch
I unplugged the machine.
Removed the back panel.
Located the switch, removing it and then following the wire to the plug, unplugging it.
replaced with new switch, plugged it in and replaced the back panel.
Removing and putting the back panel back was the hardest part.
Removed the back panel.
Located the switch, removing it and then following the wire to the plug, unplugging it.
replaced with new switch, plugged it in and replaced the back panel.
Removing and putting the back panel back was the hardest part.
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- Customer:
- Eric from Grand Haven, MI
- Parts Used:
- WPW10358149
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Cracked drain tube.
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.
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- Customer:
- douglas from Angleton, TX
- Parts Used:
- 285901
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
counter balance spring
first remove your washer cabinet from unit. Next on your back left bottom is where your new spring goes. In my case my spring was broke making the washer spin out of balance. Repair with your new spring, and install cabinet back place plug it in and wash a load of cloths. Wow what a difference!!!! job took about 20 minutes. Very Happy
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- Customer:
- Eddie from Charlotte, NC
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Washer would not fill with water...
Watched the video on the website... and did what it said to do. It was VERY helpful... It did not fix the problem... so now I'm on to the next possible solution. Also, provided by the website. The valve was the problem 85% of the time. The water level switch is the problem 10% of the time. The water level switch is what I ordered next.
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
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Coupling on Whirlpool Washer gave out
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:
1. unscrew the 2 screws that hold the control panel on top of the machine in place
2. unscrew the screws that connect the housing with the back panel
3. pop the 2 clips under the control panel to release the back panel
4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)
5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine
6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.
7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside
8. you can now remove the broken coupling
9. check for any fragments and clean off what needs to be cleaned
10. replace the coupling
11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!
12. test
1. unscrew the 2 screws that hold the control panel on top of the machine in place
2. unscrew the screws that connect the housing with the back panel
3. pop the 2 clips under the control panel to release the back panel
4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)
5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine
6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.
7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside
8. you can now remove the broken coupling
9. check for any fragments and clean off what needs to be cleaned
10. replace the coupling
11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!
12. test
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- Customer:
- David from HENRY, VA
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Replacing water inlet valve with new one
The instructional video that was attached with the part I purchased was spot on with very simple instructions. The inlet valve came with a metal bracket that was not needed for my model, so just tossed it. Was completed with replacement in about 30 minutes with help from my aspiring handywoman wife (would have taken 15 minutes without her)
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- Customer:
- Steven from Port Saint Lucie, FL
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Loud Screeching noise when draining water
On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.
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- Customer:
- John from Elm Mott, AL
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
tub would not spin....burning smell
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
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- Customer:
- Matthew from Wauwatosa, WI
- Parts Used:
- 285320
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
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- Customer:
- Steven from Wausau, WI
- Parts Used:
- 285785
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
slow or no spin
First read up on what others did and tried to find free repair manual with little luck. Called repairman, they thought whole transmission was shot- would have been $70 just to have them look- forget it. Getting it apart: popped off the two console cosmetic panels to get to a screw on each side from the top. Lifted off console, levered and squeezed retaining clips. Unhooked two connectors and overflow tubing? Shell pulled off easily, getting back on after I was all done made me wonder if it was a good choice. In the end yes- allowed me to clean inside surfaces of both tubs to remove grime and rust. There are many stories on the actual clutch replacement, so won't go into too much detail but some lessons learned. Keep track of the way all the plastic aggitator pieces go in, plus the washers and clips along the way. Deep well 1/2" I think socket for the tub, it's litely spring loaded so look before you set it down. Punching off the nut on the tub worried me, but it was no big deal. Loosens and tightens the normal directions, no positive tight stop, just compression so pay attention to how tight and hard you pounded to get it off. Drain the water from the inner tub before getting too far. I took the four springs off and removed both tubs to clean. No more complaining about brown spots on clothes. Get the whole clutch kit, not just the band, even though it's probably just the band worn out. The plastic clutch engaging piece will probably be fatigued. The motor etc is heavy, and buffered it's drop with rags. tip on side when putting it back, because its a bear to try to lift up. I lightly greased some moving parts, just not much as to not cause band grip problems. The wire retaining clip is tricky- I put the hook end in first, used pliers to try and compress, and screwdriver to push down and in. The whole things wants to spin while you do this, but when it finally goes, it stays. I was concerned about the location of the band spring in relation to it's actuator when putting it together, but it turned out if you put it anywhere where the clutch is free to spin, it will engage normally. The top lid has two rubber bumpers, one fell off and landed on the front bottom corner of the cover which didn't help reinstallaion until my 8year old noticed it! Took a number of tries but finally got the four guides from the frame into the cover. I tried bringing it in level, front tipped sligthly up, front tipped slightly down; in the end I won't be much help, it just finally went. It wasn't as easy as most people said it would be, but my back hurt and I had kids "help", and it took just under two hours. Works amazingly well now. Parts arrived Two days after ordering, with no expiditing!
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- Customer:
- PAUL from HANOVER PARK, IL
- Parts Used:
- WP3949238
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Washer Would Stop In The Spin And Drain Cycle
Unscrewed two screws that hold the conrol counsel and tilted the control counsel back. Disconected brass clips that held the back of the unit to the cabinet tilted he cabinet back toward the front and slid it off. Disconected the wire harness for the switch and unscrewed the two screws under the lid and took the switch out replaced the switch put the screwes back that held the switch in place tilted the cabinet back nd slide it back on refastened he brass clips tild the control counsel bak replaced the screws the hole repair took about 30 minutes fairly easy to do with just a flat head and philips screw driver
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- Customer:
- WILLIAM from DAYTON, KY
- Parts Used:
- WP63907
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
drum SLAMMING into the back of the washer when sipnning
I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago
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- Customer:
- Doreen from Ashtabula, OH
- Parts Used:
- 285753A, WPW10086010, 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
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- Customer:
- eugene from abbott, TX
- Parts Used:
- 285785
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
slow spin
replace clutcher
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