11024954300 Kenmore Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Brian from BURLINGTON, NC
- Parts Used:
- WP3979346
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Hot water was not hot.
1. Unplug washer 2.turn off water, remove hoses from washer.3. Remove back cover, Remove screw holding inlet valve, carefully remove modular wiring, noting which wire goes where. Discard old inlet valve. Install new part. Reverse the above directions for installation.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Maryanne from BEND, OR
- Parts Used:
- 285664
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Melody from ENTERPRISE, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
washer quit spinning
Followed the video posted on the website. Everything went great - first repair attempt took about 45 minutes. Time consumed mostly due to the straps that hold the motor in place being very difficult to put back on and that the cabinet was a little difficult to replace due to the amount of rust around the bottom of it. Tried out the washer when done, and noticed a burning rubber smell. Took everything apart again, checked it, and everything seemed to be ok (made sure all four rubber feet were in place on the motor) so put it all back together again. Noticed the smell again so took it apart a third time, and when the motor felt pretty warm, decided to do an internet search for "burning rubber smell after replacing drive motor coupling." The answer popped right up - the replacement parts were not solid plastic like the original ones- they had metal on the inside of them, and needed to be tapped, a bit forcefully, with a hammer and socket until flush on the both the motor and transmission axles. Once the parts were flush, the straps that hold the motor in place snapped right on. Still a challenge with the rusted cabinet, but once all together again, worked perfect! Thanks to this site , I have fixed washers, dryers, and refrigerators and used them now nearly 20 years! I showed my daughter and granddaughter how to repair them and they don't hesitate to pitch in and help or handle the repairs on their own - again with much appreciation to this sitefor the accurate "how to" videos, the right parts, fast shipping, and great prices.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- ed from pittsburgh, PA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Linda Dianne from Poteau, OK
- Parts Used:
- WP358237
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Socket set
could not get the bottom agitator to release, so finally just left it in place, first bolt I had did not fit right so ordered one directly from your store also had to wait dor my tools to get in
I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place and the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story
Was this instruction helpful to you?
Thank you for voting!
Wash Stil Wet After Cycle Complete( Spin Cycle Not Working) Funny Noise When Should Be Spinning
Started taking machine apart, would of been easier if I had looked at the online diagrams first, but dismantled enough to find a few broken parts, I could not tell the coupling was broke till I actually removed the water pump and motor. Total cost for 3 plastic parts was less than $25 including shipping. Received parts in 3 days on standard lowest cost shipping. Put machine back together, with just a few extra screws and wire clips, but machine works like new now. Much better than the cost of new or used washer.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Lisa from North Attleboro, MA
- Parts Used:
- WP8054939
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
rubber seal broke aprt
slid the old seal off the lid and the new one popped on so easily
I do so many self- repairs at home now this was not even an issue.
I do so many self- repairs at home now this was not even an issue.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Michel from Lynnwood, WA
- Parts Used:
- WP3979346
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Eratic water temperature
Removed the 4 screws and nuts to get the control panel, off. Took-off brass clips that hold the back on. Removed 2 bottom nuts and plastic clips on back of washer. Took the back partially off, and removed the water inlet valve and replaced it. Reversed the procedure to re-assemble.The valve may not have been deffective, since after inspection, the hot water inlet screen was clogged with gunk.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Linda from Lake Charles, LA
- Parts Used:
- WPW10358149
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Water leaking from old drain hose
Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Patrick from Floyds Knobs, IN
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- LYDIA from HIGH SHOALS, NC
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
Was this instruction helpful to you?
Thank you for voting!
Tub would not agitate
I had given up on repairing the machine and placed order for a $650 washer. After returning to home from this shoping, I wanted to know possible problems with the current machine and came across a story on your web site attached to the Coupling parts description. It described the repair details. Encouraged I placed order for this $15 parts and repaired in an hour, saved the replacement machine cost. Thanks a lot
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- MARIA from TAMPA, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
Was this instruction helpful to you?
Thank you for voting!
Water leak
Disconneted hoses,unplugged.removed drain hose.Turned unit on its side.Unsnapped retainers,tryed to to pull off with just my hands,that didn't work.Used a pry bar to pop off.The end of the shaft was rusted out.I took a dremel with wire brush and cleaned up the end.Then the pump njust slid on.I took it off again and applied some anti-sieze on the end of shaft.then put pump back on.Snapped the retainers and put hoses back on.It was easy.When I first looked up washer parts,I found this other site and the price ws doulbe.Then I found you guys ,1/2 the cost and it was here in 2 days.Thank You Parts select.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Eddie from Charlotte, NC
- Parts Used:
- W10335056
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Washer would not fill with water
Tried replacing the water valve first (85% - this is the problem... from the website)... It did not fix the problem. Ordered the water level switch (10% - this is the problem... from the website).. It works like new.
The website had lots of information, videos, specs, etc. It really helped a lot...!! Feels good to fix a washer that did not work... Thanks partselct.com...!!! -Eddie Campbell, Charlotte, NC
The website had lots of information, videos, specs, etc. It really helped a lot...!! Feels good to fix a washer that did not work... Thanks partselct.com...!!! -Eddie Campbell, Charlotte, NC
Was this instruction helpful to you?
Thank you for voting!