11092195110 Kenmore Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Doreen from Ashtabula, OH
- Parts Used:
- 285753A, WPW10086010, 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- eddie from lockesburg, AR
- Parts Used:
- 285871
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- mario from eastchester, NY
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
the washing machine would pump the water out, but the agitator would not spin, and it was making noise.
The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.
Thank You,
Mario for Eastchester, NY.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Armando from Graham, NC
- Parts Used:
- WPW10358149
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken Drain hose
to change it was 1,2,3
thank you guys
thank you guys
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Hoang from Fairfax, VA
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
direct drive washing machine not spinning
Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bruce from Matthews, NC
- Parts Used:
- WP63907, WPW10250667, 357574, 285587
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Wrench set
washer shakes violently in spin cycle
It took a lot of surfing the internet to find good web sites for information. One was part select . I removed the cabinet from the washing machine per instructions. Then I replaced the suspension springs. That was easy. Took about 10 minutes. However, it didn't fix the problem. So I decided to replace all the suspension pads without a total tearing down the unit. It was almost impossible to put the new ones in because they don't press in easily. One other thing, there are plastic cups with pins in them that look like they are missing cotter pins. After hours of searching. I found partselect.com
THESE ARE THE SHIPPING PINS THAT KEPT THE MACHINE FROM MOVING AROUND DURING SHIPPING. THEY TOOK THE COTTER PINS OUT AFTER SHIPPING. THEY ARE NO LONGER NEEDED. My story ends here because my machine is still shakes violently. I have offered my washing machine for parts on our local freecycle website so as to keep it out of the landfill.
THESE ARE THE SHIPPING PINS THAT KEPT THE MACHINE FROM MOVING AROUND DURING SHIPPING. THEY TOOK THE COTTER PINS OUT AFTER SHIPPING. THEY ARE NO LONGER NEEDED. My story ends here because my machine is still shakes violently. I have offered my washing machine for parts on our local freecycle website so as to keep it out of the landfill.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- George from Danbury, WI
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Top agitator did not work
I removed the cover for the softener dispenser on the top of the agitator. Then reached in and removed the cover of the nut and washer which was very sticky and sealed with an o-ring. This took a bit of pressure. Then used a socket wrench with an extension to loosen the bolt and took the whole agitator out of the machine. Then I set the agitator on the floor and with a fine 12 inch long screw driver released the catches while turning and pulling the agitatior with my other hand and holding the lower agitatior on the floor with my feet. I then turned the upper part over and removed the cogs and holding mechanism.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Shane from Holdrege, NE
- Parts Used:
- 285671
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Would not agitate or spin
unpluged the washer. removed the two screws on console. unpluged the lid switch connector and seperated it from the cabinet.removed the body clips. removed the washer cabinet. removed the two screws holding the lid switch. removed the two cable or wire clips.
checked new part against the old. put the two screws mounting the lid switch back in. put the two cable clamps back securing the lid switch wires. put the cabinet on.reconnected the lid swich wire connector to the cabinet.pluged in the lid swich to connector.put the body clamps back in place.put the two screws holding the console back in. plug washer back in to main power. stared the washer and ran it through a cycle testing the lid switch.
worked great.
Thanks
checked new part against the old. put the two screws mounting the lid switch back in. put the two cable clamps back securing the lid switch wires. put the cabinet on.reconnected the lid swich wire connector to the cabinet.pluged in the lid swich to connector.put the body clamps back in place.put the two screws holding the console back in. plug washer back in to main power. stared the washer and ran it through a cycle testing the lid switch.
worked great.
Thanks
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- DEREK from ASHEVILLE, NC
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Broken Coupling
Disconnect power & water then drain hoses.
We flipped the washer on it's side to gain access to the bottom. There was no need to take off the back panel. Keep a 5 gallon bucket and a few rags handy for the extra water in the pump line.
Disconnected the wiring harness. Removed the brackets holding the motor. It's a little tight on the back bracket. It has a 1/4" hex nut on the back side, so I used a 1/4" drive socket (see: small). Removed the bolts holding the gear case (this makes it a lot easier). Disconnected the pump hose and rotated the motor & gear box and pulled forward. This gives you access to the coupling. Remove the broken part. Clean the area for debris. NOTE: each part of the coupling has 3 fingers (these are what breaks off), so check to make sure you get all broken parts. Insert the new coupling. It has 3 parts; the plastic fittings go on tight and need to be snug to the shaft. Use a screwdriver handle on the center and tap down with a small hammer. Spray silicone on the rubber coupler to allow a little better slide.
Reverse the process. Line the gear box and motor up and push back into the tub assembly. We used 2 people to do this. It's easier to have someone stand over it and hold / rotate the gear box while the other one can align the motor & bolt everything back on.
It took us an hour, however, if you were doing a couple you could get it down to 30 min. flat.
Go wash your clothes!
We flipped the washer on it's side to gain access to the bottom. There was no need to take off the back panel. Keep a 5 gallon bucket and a few rags handy for the extra water in the pump line.
Disconnected the wiring harness. Removed the brackets holding the motor. It's a little tight on the back bracket. It has a 1/4" hex nut on the back side, so I used a 1/4" drive socket (see: small). Removed the bolts holding the gear case (this makes it a lot easier). Disconnected the pump hose and rotated the motor & gear box and pulled forward. This gives you access to the coupling. Remove the broken part. Clean the area for debris. NOTE: each part of the coupling has 3 fingers (these are what breaks off), so check to make sure you get all broken parts. Insert the new coupling. It has 3 parts; the plastic fittings go on tight and need to be snug to the shaft. Use a screwdriver handle on the center and tap down with a small hammer. Spray silicone on the rubber coupler to allow a little better slide.
Reverse the process. Line the gear box and motor up and push back into the tub assembly. We used 2 people to do this. It's easier to have someone stand over it and hold / rotate the gear box while the other one can align the motor & bolt everything back on.
It took us an hour, however, if you were doing a couple you could get it down to 30 min. flat.
Go wash your clothes!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Michael from Wantagh, NY
- Parts Used:
- 285671
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Washer would stop mid-cycle - Lid switch was broken.
This website was such a big help. I just followed the directions of the other prople who answered. I was able to do this even though I am not that mechanically inclined. The toughest part was removing the two metal clips that hold the back to the top. I needed a screwdriver to lift these out, but after this the repair was a simple matter of following the old switch line along the inside top of the washer body, removing the ground wire (a bit tricky because you have to lean the unit foward while trying to remove a screw that hangs down at the same time). and screwing in the new unit. Thanks to everyone who posted comments before. You were real life savers (and saved me hundreds of dollars in repair costs or replacement fees!!!!!!!). Thanks again!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Danny from Woodstock, GA
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Motor runs, but tub does not spin or agitate
Woulkd have taken alot less time had I not taken off the control board, back...etc. Laying the unit on its back is perfect. Took it out into the garage when I could have done it in the laundry rooom with very little water loss.
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Paul from Milwaukie, OR
- Parts Used:
- WPW10250667, WP63907, 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
shaking on spin cycle
Removed the outside body of washer. Used 1/2 plywood between drum and wear pads to make space to pry out pads with screwdriver. Replaced suspension springs and tub spring (use waterproof grease on end of springs. Put washer back together and tested. Problem solved washer not walking all over floor anymore. Thanks for you help.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Albert from ROSELLE, IL
- Parts Used:
- 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Machine made loud banging noise and vibration when running and tub ran off center
Disassembled top control console and surrounding sheet metal cabinet per the video from this site. i then used a screw driver to carefully pry up each wear pad location individually and inserted the wood wedge. to about 1 1/2 inch height. rwmoved the old wear pads and popped in the new pads one by one. Closed up the unit and tested the machine . It ran like new. No more noise or viberation
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- david from WEBSTER, NY
- Parts Used:
- 285785
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
When the washer went to spin, first a grinding sound then THUMP, THUMP, THUMP
The washer agitated ok, so I figured it wasn't the motor or agitator. Watching the repair videos, I assumed the clutch might be the culprit. The videos are very good, so I should have taken the machine apart and actually looked at the clutch - it wasn't too bad. Trying to put the new clutch on anyway, I noticed it didn't turn on level. I thought it wasn't seated correct, but it was then I realized the shaft was tilting. This would explain the THUMP, and the grinding must be a gear inside the transmission. As much as I hate to get a new machine, given the tremendous downturn in quality, I think that because this machine is old, it is not worth a $200 transmission. Anyone need a brand new (but test fitted so not returnable) clutch?
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Helen from NASHUA, NH
- Parts Used:
- WP89503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Leaking water inlet hoses.
Removed the old hoses and screwed on the new hoses.
Was this instruction helpful to you?
Thank you for voting!