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JW3000A Jenn-Air Washer - Instructions

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All Instructions for the JW3000A
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
James from New Braunfels, TX
Parts Used:
WP35-6465, WP21352320, WP21001108
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Making a lot of noise during wash and drain cycle.
The drain pump assembly was going bad. It eventually froze and burned the drive belt and motor pulley up. I replaced the drain pump by removing 3 screws. I replace the motor pulley and belt in about 5 minutes without removing any parts. Simple fix. Ran through 3 cycles and works perfectly. Thanks!
14 of 15 people found this instruction helpful.
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Customer:
Christopher from Westwego, LA
Parts Used:
WP35-6465
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Pump was leaking
I felt extremely confident when purchasing the part because I say three diagrams which clearly showed I was ordering the correct part. 0. Drain all of the water out of the machine. 1. Remove the rear panel from the washer. 2. Use the pliers to disconnect the hoses from the pump. 3. Remove the three screwa from the old pump. 4. Support the washer with the block then take the belt off pulley. 5. Remove old pump. 6. put new pump in place then reconnect the pulley, you can remove the block.. 7. Install the three screws for the pump after you tighten it up by placing the pump over ther correct screw holes.. 8. Reconnect the two hoses using the clamps you removed. 9. Secure the rear panel and screw in place. 10. Wash clothes. EASY FIX!!!
14 of 17 people found this instruction helpful.
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Customer:
joseph from columbus, OH
Parts Used:
35-6714, 35-6918, WP21002026
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Washer was shaking and noisy, wasn't spining fast and overall running poor.
The hardest part of this is the springs. The best way to disconnect and reconnect was to tilt the tub towards the spring I was trying to work on (thus putting less tension on the spring and cutting down the distance). I took a large boot and jammed it into the oposite side wall to hold it in a tilted position before I disconnected the spring and then redid that to reconnect using a vice grip wrench. I replaced all three things, snubber, brake roto and stator and it went back together very easily. The key on the pully shaft was hard to reattach but there was a trick to that as well. The shaft has to move up slightly to slide ring on so you need to have something under the tub to help raise it. After that was back together it was 15 mins. to finish and now the washer is running like new.
13 of 15 people found this instruction helpful.
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Customer:
Morgan from Edon, OH
Parts Used:
21001400
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Socket set
The motor was worn out.
I first leaned the washer up and "walked" the belt off of the motor pulley. Then I lifted the top cover of the washer and propped it up so I had access to the screws in the front cover. I took out the two screws at the top of that cover and lifted it out of the way to get to the motor. I took out the mounting bolts and then removed the ground wires. I followed the lead of a previous "repair story" by taking the electrical wires off the old motor, one by one, and immediately putting them on the new motor in order to get them in the right spot. The only issue I had was that one of the ground-wire screws was smaller than the hole that had been tapped on the new motor. Otherwise it was really simple and the job was finished by completing reassembly in reverse order of disassembly. And the old washer seems to have more life in it today.
16 of 28 people found this instruction helpful.
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Customer:
Susan from Cloquet, MN
Parts Used:
35-3686, WP35-3685, WP35-2978, WP35-2328
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
during wash cycle, water poured out of bottom of washer
first we looked at schematics on your web site to see what we thought was wrong and if we felt we could do ourselves. It appeared to be seals and gaskets, so we went for it and carefully took the washer apart. We ordered the parts, cleaned the parts we had such as the tub, and were all ready to put back together when the parts arrived. Again, using your pictures, we reasselbled and when we tested, it worked better than it had been in a long time. And we saved a large repair bill!
14 of 23 people found this instruction helpful.
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Customer:
Patsy from Brookfield,, MO
Parts Used:
WP35-6465
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
water pump was noisy
Removed the front panel, Removed the belt from pump in the back of machine. Removed the pump from the back of machine, Put the pump in reconnected the belt, Replaced all the screws. My husband did the repair work in a matter of 45 minutes. Machine works fine now. The part came when I was told it would. I am very pleased with your service.
10 of 11 people found this instruction helpful.
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Customer:
Joel from Grand Rapids, MI
Parts Used:
WP21352320, WP21001108
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Belt was not turning
The reason for the belt not turning was because of a cover in the water pump pulley which did not allow the water pump to rotate and that's why the belt and the plastic motor pulley burn out. First I removed that cover and then removed the belt, the pulley was easy simply by breaking all the little teeth with a screwdriver then the pulley can be remove by using a screwdriver as a lever. putting the pulley, simply use a plastic hammer so it does not get damage be patient. finally the belt and you are done, hopefully this will help someone.
9 of 9 people found this instruction helpful.
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Customer:
ALVA K from chippewa falls, WI
Parts Used:
WP35-6465
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
terrible grinding noise
For safety I Unplugged the machine
Tipped machine back and removed the belt. Rotated the motor by hand and all is well there. Rotated the water pump by hand and a grinding sound appeared. I Let the machine down . Using a hard object , 1/16th of an inch thick, I slide it between the front edge of the lid and the front panel unlocking the clips ( one on the right side and one on the left side ) holding the lid down. I then tipped the lid up and removed the 2 screws holding the front panel on. Lifted the front panel off of the clips on the bottom end of panel. Using a nut driver I removed the 3 bolts holding the pump to the frame. Then with a pliers I removed the clips holding the 2 hoses. With a pan to catch the water I removed the hoses and drained them into the pan.
I then took my machine model number and went to the internet in search of a new water pump. After checking several sites with no success, I come upon the site for PartSelect.Com. With the excellent search method on the site I was able to quickly find the part I needed. I placed my order (10pm) on a Tuesday night and a short time later I received an email letting me know they had my order. On Wednesday I received an email letting me know they had shipped my order. On Friday the order had arrived.
I removed the new pump from the box and inspected it . Every thing looks great. I placed the pump into its mount on machine and bolted it down. Attached the 2 hoses, put the front panel back on and tipped the top down into place. Pushed machine into place, plugged it in and fired it up. I now have a quiet running machine again. Thank You to PartSelect.com for the quick response to my
9 of 10 people found this instruction helpful.
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Customer:
Joseph from Phoenixville, PA
Parts Used:
WP35-6465, WP21352320
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Grinding noise, then motor shut off.
Disassembly
- Took the back bottom plate off.
- Removed hoses.
- Removed pump with pulley (3 nut screws)
- Removed belt

Installed new parts
- Installed pump with pulley (3 screws)
- Installed belt by placing on 2 small pulleys, then turning onto the large pulley (used a screwdriver to help align over pulley for leverage).
- Replaced hoses
- Replaced back plate.
9 of 10 people found this instruction helpful.
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Customer:
Robert from South Gibson, PA
Parts Used:
12002213
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
washer would not spin.
tip washer up on wooden blocks.remove drive belt.remove "E" clip from tub drive pulley and remove all the parts.Install new parts in kit as per instructions.machine works great!
10 of 13 people found this instruction helpful.
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Customer:
Christopher from Haverhill, MA
Parts Used:
WP21352320
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Socket set
Washer made a loud noise during spin-eventually stopped spinning
I was able to get the belt off easily but the belt was fine. I changed the snubber easily also. But that wasn't the problem. I went through all the parts that are easy enough to change without a mechanic but turned out it was something inside the innerbasket and we had to junk the washer and it was only 4 yrs old.
8 of 8 people found this instruction helpful.
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Customer:
GARD from FAIRFAX STATION, VA
Parts Used:
35-2374N
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
Fill water would not reliably shut off.
Open the top of the washing machine by using a putty knife to release the latches at the right and left side. Prop up the top so it doesn't fall while working.
Remove the inlet hoses and put in bucket to catch water.
Remove the two screws that hold the inlet valve in place.
Remove the wires from the inlet valve. (One of the spade connectors one wire broke and I had to replace it.) I used needle nose pliers to pull the spade connectors off.
Remove the outlet hose.
Throw out old valve assembly.
Attach hose to new valve assembly. (My old valve assy outlet was slightly smaller in diameter than the new valve, but I was able to get the outlet hose to stretch enough to fit--couldn't use old spring clamp though, but new valve came with a hose clamp--worked fine.)
Attach wires same way as they cam off old valve.
Position and use the two screws to screw assy back into back of washing machine. (The screws had to tap the holes on the valve, so start out a little hard.)
Reattach the inlet hoses and check for leaks.
I also ran both the hot and cold in a cycle and the reraised the top to check for any leaks internal to the machine.
Pus the top back down to engage its fastening clips.
Job done.
My washing machine is 23 years old.
8 of 9 people found this instruction helpful.
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Customer:
ALBERT from WASCO, CA
Parts Used:
WP21352320
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
new belt worn out by a bad motor pulley
i took off the old belt and i took off the motor pulley with the pliers and srewdriver. i put the new pulley in with my hand and gave it a hit with the palm until it snap in and then i put the belt on by rotating the main pulley on tub till the belt was pulley on.
7 of 9 people found this instruction helpful.
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Customer:
paul from newbern, TN
Parts Used:
35-6714, WP21001910, WP35-2017
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
washer was squeeling to a stop
first remove drive belt then then remove dust cover on bottom of shaft take 5/16 nut driver to only 4 of the screws off that hold the brake cover on install 4 5/16 screws 1" long in those 4 spots.reomve rest of screws then slowly reomve back out 1" screws to relve spring pressure from brake pad.install all new parts from partsselect.com then install other part taken off in oreder and make your wife very happy
7 of 9 people found this instruction helpful.
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Customer:
Steven from Gilbert, AZ
Parts Used:
WP21001915, 12002213
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Leaky hose resulted in damaged Thrust Bearing
After replacing the tub to pump hose, I adjusted the feet on the washer. Apparently, the main pulley sits so low on these washers that it ground into the floor and stripped out the thrust bearing. I ordered the new thrust bearing clip and put it in the evening I received it. The instructions it came with were very helpful and it was simple to reassemble. Up until the last piece - the retaining clip. The majority of the repair time was spent replacing that clip. If there is a tool that makes the job easier, I didn't have it. I finally got it on with two flathead screwdrivers prying the shaft out while I wedged one corner of the clip in the groove.
8 of 12 people found this instruction helpful.
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All Instructions for the JW3000A
31 - 45 of 303