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JW3000W Jenn-Air Washer - Instructions

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All Instructions for the JW3000W
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Customer:
Nancy from Candler, AL
Parts Used:
WP21001108
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Plastic pulley broke
No one would sell me just the plastic pulley,they said that I had to buy the whole motor.160.00 dollars.I keep searching and found partselect.com and they had the pulley on line.I had my part in two days for about 12.00 dollars and it took about 5 min. to install.Just had to tap it lightly with small hammer to move it up the rod to fit in groves.Thank-you partsselect for being honest. BOB N.C.
28 of 28 people found this instruction helpful.
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Customer:
Larry from Smithville, MO
Parts Used:
WP43-0057, WP22004376
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Machine was very noisy, tub spun slowly when loaded & lid switch actuator was broken. Drive belt had very little tension on it.
Remove the access panel at the back of the machine. Locate the Motor Pivot Spring. It is about the same diameter as a coat hanger and is attached to the motor and the motor base. I was able to remove the old spring and install the new spring with my fingers. When removing the old spring, remove the motor end first, then the motor base end. When installing the new spring, attach the motor base end first, then the motor end.
33 of 51 people found this instruction helpful.
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Customer:
stephen from redondo beach, CA
Parts Used:
WP21352320
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
slipping drive belt
Tipped machine 45-degrees to reveal belt on bottom of machine. Used screwdriver to remove old belt which looked fine. Installed new belt (which arrived from PartSelect within 2-days) but it felt loose. Tried machine anyway and it works just fine. Easiest repair ever. Thanks, PartSelect!
25 of 31 people found this instruction helpful.
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Customer:
Amanda from Lewisville, TX
Parts Used:
WP35-6465
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Water would leak out from the bottom of the washer
I used a putty knife to disengage the clips that attach the top of the washer to the front panel. The top will lay back without having to hold it however, I didn't trust it to stay up on it's own so I used a bungy cord and straped it onto a wire rack that hangs on the wall above my washer. Next I removed the two screws, one on each side, located on the inside of the front panel near the top of it. Then I gently pulled the front panel towards myself so that I could lift it off of the clips located at the bottom of the panel. The pump assembly is located at the front right corner inside of the washer. I disconnected the two hoses that run to the pump assembly and using my ratchet, I removed the 3 screws that hold the pump assembly in place. There is a belt on the bottom of the washer that goes around three pulleys, one of which is the pump assembly pulley. After I removed the pump assembly, I took the belt and laid it to the side. I then installed the new pump assembly. After I put everything back together, I gently tipped the washer over on it's side as far as I could and reinstalled the belt around all three pulleys. I started with the pulley on the left side and then the pulley in the middle and finally, the pump assembly pulley. I have washed a total of seven loads of laundry since I did the repair and have had no problems.
22 of 24 people found this instruction helpful.
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Customer:
Gary from Sioux City, IA
Parts Used:
WP21002026
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set
Washer jumping all over the place even with a small load.
I checked out your other repair information and deided I could do this. Ordered the part and it as her several days before I expected it.

Ok, let's do this thing.

MAGIC TOOLS:
5/16" socket or wrench and #2 Phillips screwdriver and something to remove hose clamps - I recomend a 6" to 8" vice grips and a 6" to 8" plires.

1. Pulled the washer out in the middle of the floor and disconnected the hoses and removed the rear access cover, disconnected the pump hose, released the top using a 1/8' common screwdriver in that narrow space between the top and the front panel. Removed the 2 screws holding the front panel on and removed the front panel.

2. Disconnected fill level hose- toward the left rear side - turned the machine on it's side and walked the drive belt off, tipped it back up right and removed the 6 springs - be sure to note their orientation and location.

3. Lifted the whole assembly out of the top of the machine and set it upside down next to the machine.

4. Loosened the screws holding the snubber in place - NOTE I did not remove the screws - loosen them sequentially little by little untill you can get the snubber to come out. I did not remove the pulley as my Craftsman ratchet and standard - short - socket allowed me to get between the pulley and the screws to loosen them.

5. I removed the old well worn snubber, cleaned the area up and the new snubber actually fell into place and I retightened the screws in the reverse order until they were solid feeling.

6. I lifted the assembly back into the frame, reconnected the springs and the pump hose and the fill level hose. I reinstalled the front cover - AND HERE IS THE IMPORTANT PART!

7. You are so happy this is going so well that you forget to put the BELT back on before you hook up the hoses, so you have to unhook the hoses to put the belt back on and then rehook the hot and cold hoses and drain hose again.

8. Except for number 7 this is a piece of cake. My only concern is how often will I have to do this. The machine is only 8 years old.
22 of 25 people found this instruction helpful.
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Customer:
Kim from qPeachland, NC
Parts Used:
WP21002026
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
replaced snubber ring and springs to stop unbalanced spinning
Move washer to area with plenty of room. I took mine out to the deck. take off front of cabinet remove back panel, remove old springs, (a bit hard) remove belt, lift out tub turn over and loosen screws do not remove!! remove old snubber and replace with new, Not bad. Put tub back in washer put on new springs(didn't think I'd ever get them on, not enough upperbody strength)Video would have been priceless!
reattach belt and panels put washer back in place. No noise upon spinning but I now have issues with the agitator, Need a new washer!
21 of 23 people found this instruction helpful.
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Customer:
Kevin from Wilton, CT
Parts Used:
35-3686, WP35-3685, WP35-2978
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Socket set
Washer leaked entire load of water on the floor.
These gaskets and seals were relatively easy to get to. I replaced all 3. Put machine back together, but washer still leaked. I ended up having to remove more components down along the center shaft towards the transmission. I found that the "tub seal" was worn out. I also replaced the "seal nut assembly" and "O-ring" while I was at it. The seal nut and tub seal were more difficult to remove without the proper tool, but a bigger rubber mallet and strategically placed pliers were enough to break them loose. Once all parts showed up the washer went back together easily and it is now leak-free.
21 of 24 people found this instruction helpful.
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Customer:
Mark from Port Matilda, PA
Parts Used:
WP35-6465
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
Water pump failed and was making loud screeching noises. Eventually, it bound up stopping the washer.
I unplugged the electric power cord and disconnected the two water hoses and the drain line from the wall. It was messy as water leaked from the disconnected hoses. I tilted the washer forward and leaned it against a bench for support. This exposed the bottom of the washer from the back. I removed the v-belt from the three pulleys. The motor mount was spring loaded making it easy to remove the v-belt from this pulley first. After removing the v-belt, I then removed the 4 screws to the small plate on the back of the washer to gain access to the water pump. I then removed the two water hoses from the water pump using vice grips to squeeze the clamps and slide them off of the hoses toward the water pump. After removing the two hoses (a little messy again), I removed the water pump by using a socket ratchet to loosen the four bolts. I replaced the water pump with the new pump and then reassembled everything in reverse order.
21 of 25 people found this instruction helpful.
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Customer:
Ron from Oxford, MI
Parts Used:
12002213
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Squealing noise in spin cycle this did not fix it!
This was easy except for the e-ring which was extremely difficult to remove. When I put the new one on I filed down the bottom of the front edges to make it easier to slide it on. Beware: If you have the washer tipped back against the wall when you do get the e-ring off everything will come sliding off the shaft all at once and go everywhere. These parts are covered with black grease and made quite a mess so you might want to have someone hold them in place so you can gently slide them off one piece at a time.
24 of 34 people found this instruction helpful.
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Customer:
stephen from soddy daisy, TN
Parts Used:
35-6918, WP21002026, 35-6714
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
terrible screeching during agitation after having washer only 3 months
First I disconnected the hoses and moved washer out to a larger area. Washer had to be completely torn down. Took front cover and casing off. Took all electrical and plumbing fixtures out. Removed the drum hold-down springs. Removed the drive belt. Inverted the drum/agitator section. Removed the drive pulley and bearing assembly. Removed the brake snubber. Removed the brake shoe. Reinstalled new parts. Put washer back together. It now works great.
23 of 32 people found this instruction helpful.
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Customer:
Elmer from Fort Campbell, KY
Parts Used:
12002213
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable), Wrench set
washer wouldn't spin
I took out all the tubs and the apparatus holding the gear and thrust bearing assembly. I used a homemade tool (long zipties) to pull the springs off and to put them back on. After that I just replaced the thrust bearing with the new kit and put everything back together.
20 of 23 people found this instruction helpful.
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Customer:
William from Middletown, OH
Parts Used:
35-6918, 35-6714
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Washing machine sqeeling to a stop after spin cycle
By sliding the machine out away from the wall I tipped it back so that it set against the wall on an angle enough for me to work on the bottom. I removed the belt and drive pully. The brake stator can be removed from the bottom if drum is centered. The brake is under pressure from a big spring in there that applies the brake. Replacing three of its mounting screws with longer ones (10-24 x 2) allows you to let pressure off of the brake spring slowly. Replaced brake rotor and stator and compressed spring with long screws as in removal. Replaced all original screws to hold in place. Installed pulley and belt. Works like brand new, all for about $30. I bought the snubber also but did not realize that this is not part of the brake. I little confusing on the parts drawing.
20 of 24 people found this instruction helpful.
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Customer:
Daniel from Sugar Land, TX
Parts Used:
35-6918, 35-6714, 12002213, WP21001910
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Machine growned when washing, brake was slipping
Tried to remove brake stator with machine tilted back. Thisforced the stator off center. Removed the 6 holddown springs, water level hose and drain hose. Pull drum & transmission out of the case. Placed the drun on the ground, brake facing up. Replaced the short screws on the brake stator with 2" screws one at a time. Caution the spring has 200 lbs of force. Used 2" screws to back off spring. With spring tenshion released replace parts. Reversed proceedurer. Machine quite. Wife is happy.
19 of 25 people found this instruction helpful.
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Customer:
Kevin from North Plains, OR
Parts Used:
WP21352320
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
drive belt was squealing and slipping
I wasted time opening up the metal container for the washing machine, which was easier than expected. The top simply pops off with a little bit of prying with a screwdriver, then the front panel is held in place with two sheet metal screws. The front panel then lifts off and you can see the exterior case for the tub drive mechanism and motor. But, it wasn't obvious what was wrong until I tilted the entire unit backwards and saw the drive belt available directly under the machine and fully accessible without any tools. It was obvious, because there was a 1/8" worth of belt fragment dust under the machine. A new belt was all it needed and after I ordered it from PartSelect, I simply jimmied the old belt off the main pulley and put the new one on. It no longer squeals or slips. Hopefully, I gained another 5 years of life out of the washing machine.
16 of 17 people found this instruction helpful.
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Customer:
Steven from Westfield, MA
Parts Used:
WP21001748, WP596669
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Water wouldn't stop
Unplugged washer then took back off control panel. Removed clamp and tube from pressure switch. Pushed in tabs with a screwdriver and lifted top. Removed clamp and broken tube. Put new tube in place and tighten clamp with nutdriver. Closed top and put other end of tube on pressure switch with clamp. Put back on control panel and plugged in. Clamps are to big for application but do work. So far so good!
17 of 20 people found this instruction helpful.
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All Instructions for the JW3000W
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