HTW200ASK0WW Hotpoint Washer

Hello James, Thank you for the question. We suggest shutting off the circuit breaker or unplug the washer for 30 seconds. Turn the timer knob on the washer around and back to any position other than final spin. Be sure that the water is turned on, and restore power to the appliance. if this does not fix the issue, you may have a faulty User Interface Control Board, Fix Number: FIX16542666. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

Hi Stephanie, thank you for contacting us. Based on our understanding of the issue, we would suggest you check the drive motor, part number FIX11759153, first, as it may be drawing too much current. If it is faulty, you may need to replace it. If tripping occurs when you manually select cycles through the control panel, the wiring inside it may be the problem. If the problem persists, you may need to check the drain pump, part number FIX12723115. A washing machine drain pump assists in removing the water from the tub by forcing the water through a drain hose to a laundry tub or drain pipe. Since water may be drained from the tub multiple times during a wash cycle, a defective drain pump may interrupt operation and prevent the tub from agitating, also tripping the circuit. We hope this helps!