VBSR3100G3WW Hotpoint Washer - Instructions
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- Customer:
- Amy from Newport, NC
- Parts Used:
- WH12X10378
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Water wouldn's stop running
First removed the screws on the contraol panel. Then I pulled the tubing from the part. Snapped teh switch preesure out. Put the new one in. Attached the tubing. Put control panel back together.
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- Customer:
- Wayne from MINNEAPOLIS, MN
- Parts Used:
- WX05X20641, WH01X10302
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
Washer makes loud whining noise, intermittently, during spin cycle.
The "service kit belt tool" was difficult to install, but I oonsider it a necessity. We tried installing the belt without the tool, and the belt kept snapping off the motor drive pulley. Using a cable tie to hold the belt to the drum pulley did not work. I used a length of heavy duty duct tape instead, and that worked OK. Unfortunately, the whining noise is still present with the new belt, so a GE service technician visit has been scheduled. Our belt replacement effort has not been totally wasted, unless the washer can't be repaired economically, since the old belt was fraying.
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- Customer:
- Kyle from PT CHARLOTTE, FL
- Parts Used:
- WH38X10017
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Banging and noisy when running,especially on spin. Leaked water. Alot of rusty colored dirt on bottom of machine
Took all apart.. front off,top off, took basket top off..took the basket assembley out by unhooking the four shocks. Took a picture of all wireing and fittings. Then came the most difficult. The main nut that holds the basket to the main shaft. If you do not have one of the wrenches made for that nut good luck. Between all the gunk and rusty parts around it. It would not budge. I used a pipe wrench and a 3# hammer and it wouldnt budge. It is a oppisite drive nut so it comes off in reverse as a regular one. I ordered the wrench on line to use on the new one i orderd. Had to because the nut was getting chewed up. So waiting to order the parts i needed i ground down the nut with my angle grinder.. worked well. Knowing i had to replace the main drive and bearing it wasnt that bad. Got the nut off... pulled the basket out and then the shot seal. Really looked tore up. So because of the seal leaking, the water drips down onto the main drive and thats what ruined it. Cleaned everything up really nice.. went to put the new seal in and noticed it didnt fit as tight as it should.. so i put some silicone around it and installed everything back together. Still thinking of the seal still i went ahead and finished it all and guess what. It leaked.. the seal in my opinion needs to fit over top of the plastic main bucket not just inside of it. After researching the same problem some guys said they filled the bearing seat with silicone and it helped. Others say the plastic tub needs replaced because the bearing seat is wore out.. the tub is like $70.00. The seal is $8.00. So, what to do? Buy another tub and seal and hope the seal fits in tight, or gob alot of silicone on the seal and older tank and see.. the washer new was like $600.00. Been dicontinued now. The main shaft assembley was $160.00... seal$8.00.. the tool for $15.00...misc stuff still comes out to $200.00 . Now to buy a new tub? Is it worth it or not.. we'll see
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- Customer:
- kartik from radnor, PA
- Parts Used:
- WH41X10096
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Drain hose had a hole in it
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
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- Customer:
- Roberto from Nokesville, VA
- Parts Used:
- WH23X10030
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench set
some leak
First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer
sincerely, a satisfied customer
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- Customer:
- Dean from GLEN BURNIE, MD
- Parts Used:
- WH02X10383, WH38X10017, WH2X1198
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set, Wrench set
Water leaking from between inner shaft and outer shaft of assembly and teeth worn off of clutch assembly
Followed instructions from video for shaft and mode shifter assembly and tub bearing, all went as in video except extremely difficult to remove tub nut. Could not get nut to loosen and when it did finally move it was spinning the whole shaft, had to have the shaft held with a pipe wrench from underneath (2nd person). The tub seal was another issue, removal was easy just as in the video but because water had gotten inside the seal it caused the internal metal of the seal to corrode and rust which deformed the old seal and the plastic of the tub where the seal sits. There was no way the new seal would go in and be tight enough to seal so I put a hose clamp around it, heated the plastic with a heat gun just enough to be able to tighten the clamp several times, let it cool and removed the clamp. It held its shape and the new seal went in snug so I proceeded with the reassembly. Test ran the washer and checked for leaks, no leaks. It has been a week now and approximately 10 loads of clothes cleaned, all is good.
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- Customer:
- MAUREEN from ABINGTON, MA
- Parts Used:
- WH12X10334
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Washer would not spin .
First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen
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- Customer:
- Raymond from TRAVELERS RST, SC
- Parts Used:
- WH43X10032
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
No Agitation Spins OK
Followed your video instructions and removed agitator.Used 7/16 3/8 in socket wrench to remove bolt in the agitator coupling and replaced coupling. Put new bolt in and tightened. Installed Agitator.Works Great.
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- Customer:
- Timothy Rathman from CHETEK, WI
- Parts Used:
- WH41X10096, WH1X2725
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Discharge Hose was eaten through by a rodent
R&R Leaking/Damaged Hose and replaced it with the new one. One thing to be aware of is that after removing screws from the discharge hose upon removing the damaged one there was some water that did not expel from the unit so there was about a cup of water that came out. After removing the leaking hose you will need to remove the retaining plastic piece so that it can be placed on the replacement hose. Or if you ordered one put it on the hose so that it can retain the end of the hose in the washer. The anti-siphon clip is located about half way up the back of the washer it simply clips in place.
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- Customer:
- Nelson from LARGO, FL
- Parts Used:
- WH12X10334
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Machine will do everything and stop at the last spin, will not spin at the end.
I researched what could be the problem in the internet and follow the instructions from a GE technician, I chose the problem from a list and followed the video the technician played on how to do it yourself. This time was the lid switch which is found visible under the lid opening usually right middle flush with the opening. When I got the new lid, only the switch gets bad so I cut the cable enough to replace the old one, pulled out and cut and connected the new one. If there is not enough cable use the spatula to push the clips on the front panel on the top both side about 5 inches from the corner and pull panel out front and now you can see the wires better and make the connection.
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- Customer:
- Ronald from NIAGARA FALLS, NY
- Parts Used:
- WH1X2727
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The unit was moving all over the place
I watched the video from the web site and the one that came with my invoice. This made it very easy to fix.I got the tools that I needed and went to town on the repair.
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- Customer:
- ernest from RIVER EDGE, NJ
- Parts Used:
- WH12X10498
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No hot water to washer
Unplug machine, verified the hot water line to the washer was clear. Used screwdriver to remove top panel from washer. Removed faulty (rusted) temperature switch from seating. Then removed each of the wires from the old switch with needlenose pliers and placed them on the proper area of the new switch. Placed the switch back on the panel and screwed the cover back on. Then plugged the unit back in an tested the hot, cold and warm settings. Easy fix.
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- Customer:
- Josh from Ventura, CA
- Parts Used:
- WH23X10030
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Pump was leaking due to a crack
We pulled off the bottom cover to access the pump. The washer was on its back and that made it easier to reach. There was two hose clamps to pull off along with the two electrical parts. Very easy to replace.
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- Customer:
- Rob from Betterton, MD
- Parts Used:
- WH45X10027
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
The machine would not spin and the agitator seemed to be siezed up. The inner tub had cracked and broken completely loose causing it to jam against itself preventing any movement.
1.Pulled the agitator out. Unscrewed the top nut, which was a little tricky to break loose since it had been in place for over 10 years. Pulled out the entire washing cylinder to unscrew and replace the hub. Not bad but you need to take out the inner tub and that requires doing a little extra unscrewing and prying.
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- Customer:
- Phoenix Center BHS from Warner Robins, GA
- Parts Used:
- WH12X10378
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The water fill level knob broke off and took shaft with it.
Removed the top panel and twisted the old pressure switch off counter clockwise. Then disconnect the electrical plug and the plastic hose attached to it. Do the reverse for putting the new one on. Very easy repair that you only need a screw driver for.
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