VBSR3100DCWW Hotpoint Washer - Instructions

The "service kit belt tool" was difficult to install, but I oonsider it a necessity. We tried installing the belt without the tool, and the belt kept snapping off the motor drive pulley. Using a cable tie to hold the belt to the drum pulley did not work. I used a length of heavy duty duct tape instead, and that worked OK. Unfortunately, the whining noise is still present with the new belt, so a GE service technician visit has been scheduled. Our belt replacement effort has not been totally wasted, unless the washer can't be repaired economically, since the old belt was fraying.

First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen

Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.

IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.

Use paint scraper to release spring tabs holding front cover on.

Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.

R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap will want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).

Super easy and super cheap!

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. put the new part in and that was it.

used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.

Followed video to take washer apart. I used the Shaft & Drive Assembly to tap out bearing as it was stuck. BTW the screeching was because the Shaft & Drive Assembly ball bearing retainer cage was in pieces. Replaced tub bearing and installed new Shaft & Drive Assembly. Washer now runs like new. Get the spanner wrench to remove existing nut and purchase a new nut.

You tube is the only way to go!

First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer

Remove agitator. Remove coupling. Reinstall new coupling. Reinstall agitator. My only problem was the 7 day delay in getting the part. I expected 2-day delivery.

First buy the tub nut wrench. I can't over emphasize that! $12 at amazon. With out it getting the inner tub out will be the worst part of the job. And you will have to buy a new nut. I had trouble getting the old bearing out of the outer tub. I had to drive it out with a punch. The only other problem I had was after getting everything back together the new tub seal leaked. When I installed it if fit very loose on the OD. I ordered a new seal hoping it would fit tighter but it didn't so I coated the the seat of the tub and the OD of the seal with gasket shellac. That solved the problem. Working great.

I followed the video from the website to install the lid switch. Worked like a charm. Great instructions. You do need to supply your own butt splice connectors .

1.Pulled the agitator out. Unscrewed the top nut, which was a little tricky to break loose since it had been in place for over 10 years. Pulled out the entire washing cylinder to unscrew and replace the hub. Not bad but you need to take out the inner tub and that requires doing a little extra unscrewing and prying.

I removed agitator by pulling it up until it unsnaped.

I removed the old agitator coupling by removing the bolt and pulling up while twisting it.

The new coupling looks different than the old part but fits the same.

I pressed the new coupler on to the agitator shaft, reinstalled bolt and pressed agitator on the agitator coupler until it snaped into place.

Washer runs like new!