VBSR3100B2WW Hotpoint Washer - Instructions

I put my fingers under the agitator and pull up , this pulled it off the couplier, then I used a 11mm wrench to remove the bolt that holds the couplier in place and pulled the couplier off, the new couplier didnt arrive until after I went to work but my wife had it all back together when I got back home,I told her what to do and she said it only took about 10 mins. to get together, very easy.

I first placed a rope under the fins of the agitator and used a 2X4 board to pull up the agitator which needed very little force to release itself from the agitator coupling. I removed the nut holding the agitator coupling, removed the stripped agitator coupling. Installation was just the reverse process, inserted the new agitator coupling, placed and tightened the screw, and pressed down the agitator over the agitator coupling and I was done. Over time for the repair was between 5 and 10 minutes, very easy, and I have no experience repairing washing machines.

We removed the agitator then the bolt holding couplier. The inside of the plastic couplier had stripped after 5 years. We cleaned around the metal part of the agitator then installed the new GE plastic couplier, put in the bolt & replaced the agitator. The machine works better than ever.

The GE website said this part had to be replaced by a certified technician. The estimated service call alone was $80 & the part was not available from the GE website.

1. Remove agitator with a quick upward jolt.
2. Remove bolt with ratchet or wrench.
3. Remove agitator coupling.
4. Install new coupling, tighten new bolt and slide agitator down until it latches after aligning appropriately.

So easy to fix. The best thing about it all was the guidance of the website. We were able to locate the exact part and followed the instructions on how to replace, piece of cake!

I took off the front of the washer with two screw drivers. Removed the hose clamps with the pliers then removed the two screws with the nut driver and changed out the pump. Nothing to it. Easy fix, it works like new for $45 and 15 minutes.

My wife calls me and says that the washer is not draining water so I was like "great"...here goes more money. After I tried draining, cleaning, checking for leaks, I looked up possible causes and came across the water pump. I have bought from parts select and I love this website so I jumped on here, found the causes, diagram, installation videos, and cheap parts. Added to cart, paid, and was here in about two days. I disconnected the electricity, opened the front lid, took off the two hoses, unscrewed the pump, swapped in the new one and hooked it back up. The washer works like new, took me about 10 minutes. Thanks Partselect!!!!

The part came very fast and was easy to install, I pulled off the agitator and removed one bolt, replaced worn out part with new part and put the new bolt that came with the part in. Reatached the agitator and washed some clothes. done

took out the agitator then removed the agitator coupli and found out that the coupli was worn out, i then replaced it and everything worked again

I just added the agitator coupling and screwed it in.

Unpluged from out let. the I just took the front off then I took the bolts out of the mounting bracket and the took the hoses off unpluged the plug. We pluged the plug in the new piece put the hoses back on rebolted the braket down put the front on and plug the eletric back in and did the load thank you soo much

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

removed front washer cover (2) clips at top released with straight screwdriver . removed washer top cover (2) 1/4" head screws that are behind front washer cover. Then removed screws holding tub dampening straps (4)5/16" head from agitation drum housing from top, removed other end of strap from under side (4) 1/4" head screws. then assembled with new straps in reverse order. easy repair nice and quiet again.

Took the front cover off and tapped the motor on the old pump with the end of a screwdriver. The pump immediately started pumping,so, I knew it was the problem. Ordered the new pump and motor from PartSelect and received it in 2 days. Removed the old assembly and replaced it with the new one in less than 30 minutes per the video instructions on PartSelect's website. Wife is happy :) and I saved at least $100 bucks, probably more. Btw, a local appliance dealer where I bought the washer, wanted $63 for the pump/motor assembly and said it would take 4-5 days to get it. I paid $42 including shipping from PartSelect, and received it in 2 days!

This was not hard to do.removed top screws and back plate screws. Water inlet valve has 3 screws and a hose clamp.this job was thirty min. tops.goes back together much faster then taking it apart.