VBSR3100B3WW Hotpoint Washer - Instructions

Repair went great. The large nut had to be soaked to free it but the part was an exact fit.

I watched the YouTube video. Great help. The part was at my house less than 24 hours after I ordered. Great delivery! The repair was a no brainer even for a novice like me.

I removed the center piece in the washer by pulling up on it, removed the retaining bolt and the agitator coupling.

Installation reverse of removal...no problems. The spline on the inside of the agitator coupling was worn out.

I never would have though about it until I searched the problem on line. I had already decided that I would have to buy a new washer (again)...I had a pressure switch problem about 6 months ago.

PartSelect is great...I ordered the parts for both problems from them and I have kept my old washer alive.

***Partselect.com had my ordered part delivered within 3 days.*** First, I pulled up on agitator and removed it. Then, loosened bolt on coupling and removed it. Replaced with new coupling, placed and tightened new longer bolt that came with new coupling. Replaced agitator and started laundry.

I put my fingers under the agitator and pull up , this pulled it off the couplier, then I used a 11mm wrench to remove the bolt that holds the couplier in place and pulled the couplier off, the new couplier didnt arrive until after I went to work but my wife had it all back together when I got back home,I told her what to do and she said it only took about 10 mins. to get together, very easy.

I first placed a rope under the fins of the agitator and used a 2X4 board to pull up the agitator which needed very little force to release itself from the agitator coupling. I removed the nut holding the agitator coupling, removed the stripped agitator coupling. Installation was just the reverse process, inserted the new agitator coupling, placed and tightened the screw, and pressed down the agitator over the agitator coupling and I was done. Over time for the repair was between 5 and 10 minutes, very easy, and I have no experience repairing washing machines.

I am a mother of 3 so a washing machine is vital. I called various appliance repair places and was quoted anywhere from $50 - $85 just to come and look at it. I did some online research and discovered that the part itself was less than $7. After paying for 2-day shipping, my total was under $20. I thought, what do I have to lose. I received the coupling kit and read the EASY instructions. I had already removed the old one so by the time I received the new one, it took me less than 10 minutes. WOW!! I now have a working washer!! .THINK AGAIN!!

We removed the agitator then the bolt holding couplier. The inside of the plastic couplier had stripped after 5 years. We cleaned around the metal part of the agitator then installed the new GE plastic couplier, put in the bolt & replaced the agitator. The machine works better than ever.

The GE website said this part had to be replaced by a certified technician. The estimated service call alone was $80 & the part was not available from the GE website.

I took off the front of the washer with two screw drivers. Removed the hose clamps with the pliers then removed the two screws with the nut driver and changed out the pump. Nothing to it. Easy fix, it works like new for $45 and 15 minutes.

So easy to fix. The best thing about it all was the guidance of the website. We were able to locate the exact part and followed the instructions on how to replace, piece of cake!

My wife calls me and says that the washer is not draining water so I was like "great"...here goes more money. After I tried draining, cleaning, checking for leaks, I looked up possible causes and came across the water pump. I have bought from parts select and I love this website so I jumped on here, found the causes, diagram, installation videos, and cheap parts. Added to cart, paid, and was here in about two days. I disconnected the electricity, opened the front lid, took off the two hoses, unscrewed the pump, swapped in the new one and hooked it back up. The washer works like new, took me about 10 minutes. Thanks Partselect!!!!

The first thought regarding the light rumble during the spin cycle is that the bearing was going bad. Many of the other inputs on replacing the bearing included the problem with removal of the Hub Nut. Only one article noted a set of assembly instruction for the washer is clipped onto the upper rear panel behind the control knobs, but I did not see this comment until later. Not being sure where to start with diassembling the washer, I began by taking off the control panel and to my pleasant surprise I found a neatly folded set of detailed instructions. Following the instructions, I proceeded to quickly disassemble the washer until I got to the HUB NUT. The Hub Nut is an aluminum, 1 -11/16 inch, left hand threaded problem. My tool selection is somewhat limited, so after unsuccessfully attaching it with grippers and vice grips, supported with the liberal aid of a rubber mallet and plenty of WD40, I went looking for something with which I could a better grip on the hub nut. The grippers and vice grips would slide a bit when hit with the mallet. Also since the space is very restricted, a large wrench could not be used. I located a 9-inch pipe wrench, and with the rubber mallet the Hub Nut finally loosened after just a few hits. I replaced the old bearing which appeared to be in fair condition. While replacing the bearing has not solved my noise problem, I thought that my experience with the pipe wrench benefit someone else in their efforts to get the hub nut off without using a chisel.

I googled "water not draining washer" and found a video made by Partselect.com on youtube on how to replace the water pump for a washer. So, I went to their website and punched in the model number of the washer and found the water pump I needed in stock. It said it takes an average of 1.8 days for delivery. I ordered it on a Sunday and by Tuesday I had the part delivered to my front door. That night after work, I went down to the washer which I already had sitting face down on the floor with the back peeled off and the pump out from the weekend so I could compare how it looked with the online pictures. The new part came already mounted on a new bracket so it was just a matter of installing the bracket and hooking up the intake and output hoses. In order to make my job easier in the tight space, I removed the drain hose from the bottom of the wash basin by squeezing the pressure clamp with a large pair of adjustable pliers. I then installed the other end of the drain hose to the pump itself. I then hooked out the end of the output hose to the other part of the pump that pumps out the water to the sink. I first removed the clamp on the back of the washer that held the output hose to the back of the washer. That gave me more leverage to move the pump around for the installation. Once both hoses were clamped onto the pump, I used a ratchet socket wrench to install the two bracket bolts directly onto the base of the inside of the washer in the same holes using the same bolts as the old pump. Once that was tightly installed, I Hooked the other ends of the two hoses to the bottom of the wash basin and to the back of the washer respectively. FInally, I connected the ends of the two wires into the clips on the pump in the same order as the original pump. One white one black. Finally I screwed in all the short sheet metal screws that held the back washing machine cover on. It was about 12 screws. I then installed the drain hose with the original bracket to the back of the washer. Satisfied that everything was installed tightly, I stood the washer up and then hooked the water hoses back up to the faucets and tightened them snugly with the large adjustable wrench to ensure it did not leak. I plugged the washer back in, hooked the drain hose to the sink and then filled the basin up partially. Moved the control to the drain mode, and the water came out wonderfully. Note, when the pump was broken, I was able to drain most of the water from the wash basin by lowering the drain hose the a bucket on the floor and letting gravity do the work of draining it. I had to fill the bucket several times and dump it into the sink, before I was able to drain all the water out and then lay the washer face down on the floor to remove the back of the washer. Thanks for the part and quick delivery. I saved a lot of money on repairs by doing it myself.

Removed front panal & operate to see leak origion. Found the side of the pump cracked and split. Part Select sent the exact replacement part! Unplug washer. Remove ront panal; using a putty knife and a bit of preasure at the two release clips. Using pliers or small vise grips, squeeze hose clamps and locate back out of the way and remove two hoses. Have a shallow pan below to catch remainig water. Unhook the electric connections, taking note of where. Using nut driver or small ratchet, remove the two mounting screws and pump. I used new screw type hose clamps in lieu of the originals.

removed back off washer, disconnected pump from washer tub, remove old pump in about 5 min, then installed new pump in less than 5 min. washer is working just fine wife thank me it was about 2 wks since the washer was down.