VBSR3100B3WW Hotpoint Washer - Instructions

I am a mother of 3 so a washing machine is vital. I called various appliance repair places and was quoted anywhere from $50 - $85 just to come and look at it. I did some online research and discovered that the part itself was less than $7. After paying for 2-day shipping, my total was under $20. I thought, what do I have to lose. I received the coupling kit and read the EASY instructions. I had already removed the old one so by the time I received the new one, it took me less than 10 minutes. WOW!! I now have a working washer!! .THINK AGAIN!!

I removed the center piece in the washer by pulling up on it, removed the retaining bolt and the agitator coupling.

Installation reverse of removal...no problems. The spline on the inside of the agitator coupling was worn out.

I never would have though about it until I searched the problem on line. I had already decided that I would have to buy a new washer (again)...I had a pressure switch problem about 6 months ago.

PartSelect is great...I ordered the parts for both problems from them and I have kept my old washer alive.

I first placed a rope under the fins of the agitator and used a 2X4 board to pull up the agitator which needed very little force to release itself from the agitator coupling. I removed the nut holding the agitator coupling, removed the stripped agitator coupling. Installation was just the reverse process, inserted the new agitator coupling, placed and tightened the screw, and pressed down the agitator over the agitator coupling and I was done. Over time for the repair was between 5 and 10 minutes, very easy, and I have no experience repairing washing machines.

Removed the old pump put in the new one

The pump would stick and not pump the water out from time to time. I have removed the pump before and cleaned it so to replace it wasn't much different for me. The instructions on the web site were pretty straight and easy to follow.

This was not hard to do.removed top screws and back plate screws. Water inlet valve has 3 screws and a hose clamp.this job was thirty min. tops.goes back together much faster then taking it apart.

removed three screws from back panel used putty knife to remove front panel and dampening strap were there to remove.

First i noticed a small leak coming from the pump assembly dripping onto the motor/pump bracket with indications that it had been doing this for some time.Looking @ this i then took the pump/motor assembly off cleaning the inlet and outlet of pump off so i could plug one side of the pump while blowing into the inlet side of the pump verifying that the gaskets around the pump assembly was in fact leaking.Replacement was very easy.Purchased a new pump/motor assembly from parts select and received it in three days.Used a flat tip screw driver to press on top front clips pulled away from front of washer then up and off.The pump/motor assembly only has two screws holding it down then i pulled off the electrical connector after that used channel locks to remove both inlet and outlet hoses off pump.Installed new. very easy

First I unplugged the washer and then removed the front panel of the washing machine using the puddy knife running it along the top edge approximately 3 inches inward from each corner found the tab on each end and pushed in with the knife until the panel popped loose from the top tabs. I then located the pump motor on the lower front right side of the machine and compared it to the new one that I had purchased,(they were the same) Note;be sure all the water is drained from the washer otherwise get ready for a bath approximately 1 gallon of water came out of the drain hose that is located on the back of the pump after using the pliers to squeeze the clap and remove the hose,this was the worst of the whole job,then remove the inlet hose on the top by squeezing the spring clamp with the pliers. Next unplug the harness located in the front of the pump,and then last take a 1/4 drive ratchet w/extension and a 10 mm socket and remove the 2 hex screws on the mounting plate. Install the new pump and motor assembly in reverse order with the instructions above and you should be washing clothes in no time. Thanks

I was going to replace the washer. .. I am a cabinet maker and pretty good at what I do. I have to admit before seeing the video I was out of my comfort zone with this repair. I was shown not only the part needed and that you folks had the part in your inventory on hand. I was pleased to see how inexpensive it was $7.40. I had it shipped for $8.70. I ordered online at 2 pm. the part arrived the next day at 1 pm. AMAZING!. I spent ten minutes making the repair. The machine is now back to it's like new self! Regards, MichaelAndrews.biz

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

Take off front. Take off top. Pull off agitator. Pull off agitator coupler, after removing bolt holding in place. Attempt to remove hub nut, no joy. Wound up cutting the nut with a Dremel tool and chiseling the nut off. Closer inspection revealed a bad transmission. Due to the cost of the transmission, we will continue to use the machine until it completely fails.

Removed the screws, pulled out the tall skinny thing that rotates, pulled out the broken part, ordered the new one, replaced it, (you have to push down until it snaps into place) Put everything back together and had clean laundry within 45 minutes. Anyone can replace this part.

Remove top of washer control panel to access filler. My hands are not large by t was difficult removing the old part and carefully trying not to drop mounting screws. Had to loosen screws twisting threads with pliers. No access for regular Phillips screwdriver. Patience is needed.

Removed the front of the washer, screwdriver used. Disconnected the electrical wires from the pump. Removed the two bolts from the water pump bracket, socket wrench used. Disconnected the pump to exterior drain hose, plumbers wrench used to loosen tension clips. Drained all the water out of the washer tub, not easy not very neat. Disconnected the washer tub to water pump drain hose. Removed debris that was in the hose. Then connect the hoses to the new pump, bolted the bracket back in place, put the front of the washer back on.