VBSR3100D5WW Hotpoint Washer - Instructions

1- Shut off water and unplug unit
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out

15 minutes - 30 minutes tops!
Good luck Matt East Islip NY

Removed the old one and installed the new pump, by removing the front cover and disconnect everything.

I pulled the top off of the washer and found that my leak was coming from a small hole in the hose and water inlet. I had to remove 2 small bolts and a hose clamp to remove the old part,I did the reverse to install new part.

Blowing hard into the drain hose would force the water off the impeller and allow the pump to reach proper speed to correctly drain. Start by unplugging the machine. To replace the pump, I simply removed the front cover of the washer. There are 2 clips to release along the top of the cover, then carefully pry forward and then lift it off the bottom clips. There are two wires which were a bit stubborn to remove. Carefully wiggle and pull with pliers, and be sure to note which one goes where. There were 2 bolts to attach the pump to the machine, which I removed using a 1/4" drive socket set, the size of the bolt head escapes me - on the small side anyhow. Also two squeeze clamps holding 2 hoses, which were easily removed using pliers. Pull the hoses and watch a pint to a quart of water dump out on the floor. Reverse the process to install. The hoses are tucked back in there, so you may want a flashlight to make sure you get the clamps back on correctly. Replace the front cover, and dont forget to plug the machine back in and you are ready to rock.

after reading repair stories, decided I should take front panel off and see where leak was coming from. taking the panel off was real pain but well worth as inside was dry! so I looked again and discovered a pin hole in drain hose that only leaked when tub was full. while I had panel off I noticed tub dampening straps were broken so went ahead and ordered those parts too.

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

The pump arrived and because I'd read some of the other stories here I wasn't too upset that it looked different.

I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.

The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.

I followed the step by step video on how to install the pump..I am 70 years old and female..it was very easy to install..your company is A+..sure liked the savings doing it myself..

Main thing is watch the video. It may vary a little according to the age of your appliance, as it did with me but common sense guides. The difference was minor on my part. Two hex head screws to remove per strap and they had to make them 1 size different. Go figure. Have your change handy. A ratchet nut driver will save you some time.

This was not hard to do.removed top screws and back plate screws. Water inlet valve has 3 screws and a hose clamp.this job was thirty min. tops.goes back together much faster then taking it apart.

removed three screws from back panel used putty knife to remove front panel and dampening strap were there to remove.

I googled "water not draining washer" and found a video made by Partselect.com on youtube on how to replace the water pump for a washer. So, I went to their website and punched in the model number of the washer and found the water pump I needed in stock. It said it takes an average of 1.8 days for delivery. I ordered it on a Sunday and by Tuesday I had the part delivered to my front door. That night after work, I went down to the washer which I already had sitting face down on the floor with the back peeled off and the pump out from the weekend so I could compare how it looked with the online pictures. The new part came already mounted on a new bracket so it was just a matter of installing the bracket and hooking up the intake and output hoses. In order to make my job easier in the tight space, I removed the drain hose from the bottom of the wash basin by squeezing the pressure clamp with a large pair of adjustable pliers. I then installed the other end of the drain hose to the pump itself. I then hooked out the end of the output hose to the other part of the pump that pumps out the water to the sink. I first removed the clamp on the back of the washer that held the output hose to the back of the washer. That gave me more leverage to move the pump around for the installation. Once both hoses were clamped onto the pump, I used a ratchet socket wrench to install the two bracket bolts directly onto the base of the inside of the washer in the same holes using the same bolts as the old pump. Once that was tightly installed, I Hooked the other ends of the two hoses to the bottom of the wash basin and to the back of the washer respectively. FInally, I connected the ends of the two wires into the clips on the pump in the same order as the original pump. One white one black. Finally I screwed in all the short sheet metal screws that held the back washing machine cover on. It was about 12 screws. I then installed the drain hose with the original bracket to the back of the washer. Satisfied that everything was installed tightly, I stood the washer up and then hooked the water hoses back up to the faucets and tightened them snugly with the large adjustable wrench to ensure it did not leak. I plugged the washer back in, hooked the drain hose to the sink and then filled the basin up partially. Moved the control to the drain mode, and the water came out wonderfully. Note, when the pump was broken, I was able to drain most of the water from the wash basin by lowering the drain hose the a bucket on the floor and letting gravity do the work of draining it. I had to fill the bucket several times and dump it into the sink, before I was able to drain all the water out and then lay the washer face down on the floor to remove the back of the washer. Thanks for the part and quick delivery. I saved a lot of money on repairs by doing it myself.

Watched the video, read installation instructions.
Replaced four broken dampening straps, washer is quiet and all is good.

Took the front cover off and tapped the motor on the old pump with the end of a screwdriver. The pump immediately started pumping,so, I knew it was the problem. Ordered the new pump and motor from PartSelect and received it in 2 days. Removed the old assembly and replaced it with the new one in less than 30 minutes per the video instructions on PartSelect's website. Wife is happy :) and I saved at least $100 bucks, probably more. Btw, a local appliance dealer where I bought the washer, wanted $63 for the pump/motor assembly and said it would take 4-5 days to get it. I paid $42 including shipping from PartSelect, and received it in 2 days!

watched Partselect video and followed instructions step by step