VBSR3100D5WW Hotpoint Washer - Instructions

e.g. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires...) that were easy

Removed the old one and installed the new pump, by removing the front cover and disconnect everything.

I bought 3 parts for I didn't know what I need so I listen to the companies video twice.
I popped off the agitator which was easy. then had a little trouble with getting the screw/nut out it was rusty. Finally got that off then I worked backwards and I found I didn't need all the parts which I sent back with no problems. My machine works as good as new ,it has stopped making noise. I am really proud I did this by myself and didn't need my husbands help,

I also spent less than 12.00 to fix and a new one is over 600.00.

Thank You
Christine brooks

Reading all the other stories helped me get started. One tip I want to share is when removing the old coupler, I held on to a pulley puller by hand. I hooked the jaws underneath; while I pulled up on it, I would tap with a hammer on either side of the old coupler. This gave me the leverage needed to make it pop right off.

Remove top of washer control panel to access filler. My hands are not large by t was difficult removing the old part and carefully trying not to drop mounting screws. Had to loosen screws twisting threads with pliers. No access for regular Phillips screwdriver. Patience is needed.

The first thought regarding the light rumble during the spin cycle is that the bearing was going bad. Many of the other inputs on replacing the bearing included the problem with removal of the Hub Nut. Only one article noted a set of assembly instruction for the washer is clipped onto the upper rear panel behind the control knobs, but I did not see this comment until later. Not being sure where to start with diassembling the washer, I began by taking off the control panel and to my pleasant surprise I found a neatly folded set of detailed instructions. Following the instructions, I proceeded to quickly disassemble the washer until I got to the HUB NUT. The Hub Nut is an aluminum, 1 -11/16 inch, left hand threaded problem. My tool selection is somewhat limited, so after unsuccessfully attaching it with grippers and vice grips, supported with the liberal aid of a rubber mallet and plenty of WD40, I went looking for something with which I could a better grip on the hub nut. The grippers and vice grips would slide a bit when hit with the mallet. Also since the space is very restricted, a large wrench could not be used. I located a 9-inch pipe wrench, and with the rubber mallet the Hub Nut finally loosened after just a few hits. I replaced the old bearing which appeared to be in fair condition. While replacing the bearing has not solved my noise problem, I thought that my experience with the pipe wrench benefit someone else in their efforts to get the hub nut off without using a chisel.

replaces as per video. Very helpful

front back and top have to come off, but contrary to 'youtube' instructions, 'nothing' has to be disconnected, if the washer is pulled away from the wall and power unplugged things can be unscrewed and pushed back enough to pull the inner tub out and get to the seal without disconnecting water lines wires or anything else.. the main shaft nut is aluminum and the shaft is 'castellated' so alittle penetrating oil on it and a short 10" pipe wrench in conjunction with a 2lb sledge busted it loose easy enough so i didnt need to buy a spanner .. the seal was easy to get out with a couple of screwdrivers wedged in the sides .. the old split ring crumbled upon removal also so get one of those .. i lucked out on the washer that goes with it and mine was still usable but if it was rusted any more than it was i wouldve needed that also .. so good idea to get the 3 items if your doing the seal - seal, split ring, and washer - another thing, i cleaned everything up good, knocked everything off with a brass brush, polished the shaft seal area with some 600 grit and then lubed the seal with silicone grease thinking it might be hard to get in .. it wasnt .. and it leaked slightly until i did several loads .. in hindsight it would be better to 'lightly' coat the outer edge of the seal that mates to the tub with a good silicone gasket maker, the inner lips with the grease would be fine ... so thats about how it went, parts came quick and i had it all fixed up in a couple of hours .. cleaning things as i went probably took longer than the wrenching ..

my son repaired it. I was told that I had to by the whole thing as you could not get parts. Thank you for the parts.

This site and buying experience WOWED ME!!! After realizing what happened, I searched how to open up a washer, since I had never done it before. My search brought me to your site, which had an excellent 'how to' video for my exact problem of replacing the pump! I ordered the part, which was delivered to my door in LESS than 24 hours! Unfortunately, there was undrained water in the washing machine so while undoing the clamps on the old pump, the water drained on my kitchen floor, so beware of that issue. Because of the positioning of the pump, the clamps were a little tricky to redo, but completed without too much difficulty. I also had to 'unplug' (with a coat hanger snake)the drain tube connecting the pump to the back of the washing machine so it could flow to the outside drain pipe. This was the best internet buying experience I have ever had! Thank you so much! I fixed a 15 year old washing machine for about $40.00!!! (And I am a 57 year old grandmother ;-) Woohoo!!!

Very easy with your great instructions in my email. took the wires off,took the hoses off,then the two bolts,put the new one on and reasembled the hoeses wires and bolts. put the front back on and that was that. Your company is great thanks for all your help.If I ever need help again with any off my appliances i will call on you,agin thank you very much. Frank!

Removed the front of the washer, screwdriver used. Disconnected the electrical wires from the pump. Removed the two bolts from the water pump bracket, socket wrench used. Disconnected the pump to exterior drain hose, plumbers wrench used to loosen tension clips. Drained all the water out of the washer tub, not easy not very neat. Disconnected the washer tub to water pump drain hose. Removed debris that was in the hose. Then connect the hoses to the new pump, bolted the bracket back in place, put the front of the washer back on.

old one out, new one in. new one is seated, but not a perfect match bracket to hold hose in washer does not fit on this replacement hose properly. But I feel comfortable with the result & use

The pump would stick and not pump the water out from time to time. I have removed the pump before and cleaned it so to replace it wasn't much different for me. The instructions on the web site were pretty straight and easy to follow.

Removed the old pump put in the new one