VBSR3100D0WW Hotpoint Washer - Instructions

Blowing hard into the drain hose would force the water off the impeller and allow the pump to reach proper speed to correctly drain. Start by unplugging the machine. To replace the pump, I simply removed the front cover of the washer. There are 2 clips to release along the top of the cover, then carefully pry forward and then lift it off the bottom clips. There are two wires which were a bit stubborn to remove. Carefully wiggle and pull with pliers, and be sure to note which one goes where. There were 2 bolts to attach the pump to the machine, which I removed using a 1/4" drive socket set, the size of the bolt head escapes me - on the small side anyhow. Also two squeeze clamps holding 2 hoses, which were easily removed using pliers. Pull the hoses and watch a pint to a quart of water dump out on the floor. Reverse the process to install. The hoses are tucked back in there, so you may want a flashlight to make sure you get the clamps back on correctly. Replace the front cover, and dont forget to plug the machine back in and you are ready to rock.

First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.

I bought 3 parts for I didn't know what I need so I listen to the companies video twice.
I popped off the agitator which was easy. then had a little trouble with getting the screw/nut out it was rusty. Finally got that off then I worked backwards and I found I didn't need all the parts which I sent back with no problems. My machine works as good as new ,it has stopped making noise. I am really proud I did this by myself and didn't need my husbands help,

I also spent less than 12.00 to fix and a new one is over 600.00.

Thank You
Christine brooks

Removed the old one and installed the new pump, by removing the front cover and disconnect everything.

e.g. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires...) that were easy

This was a easy job for the do it your selfer. I had no problem the part ,it was like the same one I took off. Now I know where to come for parts . It was perfect . Thanks again

Use flat head screw driver to push in clips that hold on front panel.
use plyers to remove hose clamps on motor and remove hoses.
use nut driver and remove two screws holding bracket in place. disconnect two wire plugs.
Install motor and work above in reverse.
very simple 15min job at most.

I pulled the top off of the washer and found that my leak was coming from a small hole in the hose and water inlet. I had to remove 2 small bolts and a hose clamp to remove the old part,I did the reverse to install new part.

1- Shut off water and unplug unit
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out

15 minutes - 30 minutes tops!
Good luck Matt East Islip NY

Pulle d the old agitator top off and slipped this one on. Your service is great and fast.

Reading all the other stories helped me get started. One tip I want to share is when removing the old coupler, I held on to a pulley puller by hand. I hooked the jaws underneath; while I pulled up on it, I would tap with a hammer on either side of the old coupler. This gave me the leverage needed to make it pop right off.

my son repaired it. I was told that I had to by the whole thing as you could not get parts. Thank you for the parts.

front back and top have to come off, but contrary to 'youtube' instructions, 'nothing' has to be disconnected, if the washer is pulled away from the wall and power unplugged things can be unscrewed and pushed back enough to pull the inner tub out and get to the seal without disconnecting water lines wires or anything else.. the main shaft nut is aluminum and the shaft is 'castellated' so alittle penetrating oil on it and a short 10" pipe wrench in conjunction with a 2lb sledge busted it loose easy enough so i didnt need to buy a spanner .. the seal was easy to get out with a couple of screwdrivers wedged in the sides .. the old split ring crumbled upon removal also so get one of those .. i lucked out on the washer that goes with it and mine was still usable but if it was rusted any more than it was i wouldve needed that also .. so good idea to get the 3 items if your doing the seal - seal, split ring, and washer - another thing, i cleaned everything up good, knocked everything off with a brass brush, polished the shaft seal area with some 600 grit and then lubed the seal with silicone grease thinking it might be hard to get in .. it wasnt .. and it leaked slightly until i did several loads .. in hindsight it would be better to 'lightly' coat the outer edge of the seal that mates to the tub with a good silicone gasket maker, the inner lips with the grease would be fine ... so thats about how it went, parts came quick and i had it all fixed up in a couple of hours .. cleaning things as i went probably took longer than the wrenching ..

This site and buying experience WOWED ME!!! After realizing what happened, I searched how to open up a washer, since I had never done it before. My search brought me to your site, which had an excellent 'how to' video for my exact problem of replacing the pump! I ordered the part, which was delivered to my door in LESS than 24 hours! Unfortunately, there was undrained water in the washing machine so while undoing the clamps on the old pump, the water drained on my kitchen floor, so beware of that issue. Because of the positioning of the pump, the clamps were a little tricky to redo, but completed without too much difficulty. I also had to 'unplug' (with a coat hanger snake)the drain tube connecting the pump to the back of the washing machine so it could flow to the outside drain pipe. This was the best internet buying experience I have ever had! Thank you so much! I fixed a 15 year old washing machine for about $40.00!!! (And I am a 57 year old grandmother ;-) Woohoo!!!

removed back off washer, disconnected pump from washer tub, remove old pump in about 5 min, then installed new pump in less than 5 min. washer is working just fine wife thank me it was about 2 wks since the washer was down.