WMSR2100TBWW General Electric Washer - Instructions

Take off front. Take off top. Pull off agitator. Pull off agitator coupler, after removing bolt holding in place. Attempt to remove hub nut, no joy. Wound up cutting the nut with a Dremel tool and chiseling the nut off. Closer inspection revealed a bad transmission. Due to the cost of the transmission, we will continue to use the machine until it completely fails.

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

I followed previous parts select customers advice exactly, of replacing the dampening straps, and it worked perfectly. Thanks-A-Million!

The repair was done as describe by others with the "hub nut" having to be cut off due to corrosion. Instructions for removal of the tub were found inside the control panel area on the left hand side. Ordering s new hub nut and cutting off the old one proved to be a necessity.

The first thought regarding the light rumble during the spin cycle is that the bearing was going bad. Many of the other inputs on replacing the bearing included the problem with removal of the Hub Nut. Only one article noted a set of assembly instruction for the washer is clipped onto the upper rear panel behind the control knobs, but I did not see this comment until later. Not being sure where to start with diassembling the washer, I began by taking off the control panel and to my pleasant surprise I found a neatly folded set of detailed instructions. Following the instructions, I proceeded to quickly disassemble the washer until I got to the HUB NUT. The Hub Nut is an aluminum, 1 -11/16 inch, left hand threaded problem. My tool selection is somewhat limited, so after unsuccessfully attaching it with grippers and vice grips, supported with the liberal aid of a rubber mallet and plenty of WD40, I went looking for something with which I could a better grip on the hub nut. The grippers and vice grips would slide a bit when hit with the mallet. Also since the space is very restricted, a large wrench could not be used. I located a 9-inch pipe wrench, and with the rubber mallet the Hub Nut finally loosened after just a few hits. I replaced the old bearing which appeared to be in fair condition. While replacing the bearing has not solved my noise problem, I thought that my experience with the pipe wrench benefit someone else in their efforts to get the hub nut off without using a chisel.

Removed the front panel (retainer clips), removed two screws holding the top panel and door, removed all 4 dampening straps and replaced them with the new straps, put the components back in reverse order of removal.

I removed the supply hoses, removed the screws holding the sheet metal control console in place exposing the dual water inlet valve. Removed the two screws holding the valve in place, removed each wire from the old valve attaching it to the matching connector blade on the new valve. Using pliers loosened the spring clamp holding the output hose to the valve and reattached the hose to the new valve. Then screwed the new valve to the washer and reattached the supply hoses. After running a test for leaks and that the valve functioned properly, I screwed the sheet control console back in place.

I reached under the agitator on two sides with my fingers and with one good upward yank the agitator came loose. I removed the agitator from the inside of the machine, I seen the Agitator Coupling was spinning in both directions so I felt that it may have been broken. I removed the one bolt hold the Agitator Coupling in place, I remove and inspected the Coupling and noticed that the spline was worn out. I cleaned the transmission spine that the Coupling slides over with a wire brush while using a shop vacuum to catch any loose debris. I installed new Agitator Coupling Kit slipped the Agitator back inside the machine over the coupling and pressed it down until it snapped into place. Job done. Machine works great.

pulled agitator off unscrewed bolt holding coupling on put new coupling on bolt in place put agitator on. washer working good

Slide rope beneath agitator.
Pull up with good force..agitator will separate from coupling.
Remove screw from coupling.
Slide coupling off.
Slide on new coupling.
Install screw included with the new agitator (Don't use old screw. The new one is a specialty part designed for new coupling)
Slide agitator back down over coupling.
Done

Easy as it gets. I did this repair while playing Wii with my 8 year old and cooking supper... Still no more than a 10 minute fix.

Place a towel on one side of the washer so you won't scratch it.

Tie a loop of rope around the middle of the agitator between the upper and lower fins. Wrap the other end of the rope around a 2x4 ( I used a level), or anything similar and wind it around until the 2x4 is pulled down level with the top, keeping one end on the towel.

Yank the other end firmly a few times, and the agitator will seperate from the coupling. I had to snatch it pretty hard.

I removed the 7/16" bolt from the coupling, pulled it off the spline and replaced it with the new one.

The agitator slid right back into place with no trouble, and it is good as new.

What seemed like an expensive repair, or even the need for a new appliance was essentially removing one bolt and a replacing a $6 part.

Thanks!

I noticed that the agitator would spin without any resistance and must be stripped. I pulled the agitator straight up and it came right off. I then used an open end wrench to remove the bolt securing the agitator coupler to the metal spline. It came right off and was obviously stripped. Upon receiving the new coupler, slipped it straight on and tightened the coupler. Placed the agitator on the coupler and tested the washer, it worked. Very easy. My wife was ready to buy a new washing machine and I fixed it with a six dollar part.

Popped the agitator off, removed the bolt, pulled coupler straight up. Reversed steps. Done in under 5 mins.

To get the old agitator off I first used two pieces of laundry line rope to hook under the fins of the agitator on each side. Next I laid a 5 foot long 2 X 4 across the top and tied the ropes on. I filled the washer with 5 or 6 inches of extremely hot water to help loosen everything up and used leverage to pop the old agitator off. After that I used a socket set to remove the bolt from the top of the agitator coupling and took it out. I then put the new coupling in, replaced the bolt and lined up the agitator and slid it back on until it clicked and locked into place. The washer works great.

I was very disappointed that this washing machine was broken since it is the second GE washer I have had in this house and the home is only 11 yrs old. I went to the Parts Select website and used the repair information to diagnose the problem and order the part. The part was about $12 including shipping and arrived in a few days. Installation was quick and easy. Overall a very good experience since I was asssuming a broken transmission and new washer. Thanks Parts Select!