WMSR2100TAWW General Electric Washer - Instructions

I put my fingers under the agitator and pull up , this pulled it off the couplier, then I used a 11mm wrench to remove the bolt that holds the couplier in place and pulled the couplier off, the new couplier didnt arrive until after I went to work but my wife had it all back together when I got back home,I told her what to do and she said it only took about 10 mins. to get together, very easy.

We removed the agitator then the bolt holding couplier. The inside of the plastic couplier had stripped after 5 years. We cleaned around the metal part of the agitator then installed the new GE plastic couplier, put in the bolt & replaced the agitator. The machine works better than ever.

The GE website said this part had to be replaced by a certified technician. The estimated service call alone was $80 & the part was not available from the GE website.

***Partselect.com had my ordered part delivered within 3 days.*** First, I pulled up on agitator and removed it. Then, loosened bolt on coupling and removed it. Replaced with new coupling, placed and tightened new longer bolt that came with new coupling. Replaced agitator and started laundry.

I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.

I used the "belt" technique to remove the agitator. It was difficult at first to remove but after a few tugs on the belts that were looped under the plastic bottom, the agitator came up. Then I unscrewed the bolt holding the coupler. The agitator coupler kit purchased from PartSelect came with a new screw so I replaced the old coupler with the new one and fitted the new screw in it's place. I put the agitator dasher back on and then it worked perfectly.

Removed the screws, pulled out the tall skinny thing that rotates, pulled out the broken part, ordered the new one, replaced it, (you have to push down until it snaps into place) Put everything back together and had clean laundry within 45 minutes. Anyone can replace this part.

took the two screws that holds the instrument selections off retreived the directions from inside this panel and followed directions step by step and removed the spline that makes the machine agitate, seen that the inside of the spline was smooth, ordered part and reversed operation in putting it back together.
p.s. make sure the refill shutoff hose is connected as we had forgot to do this and we ran water on the floor, had to take back apart and re-connect thehose .

ordering the part and fixing it myself with my sons help saved me a repair bill which I am sure would have cost me at least $75.00 more.

Watched the video from your web site and followed the instructions. Didn't need to remove the console on my model.

removed front of washer and removed top of washer very easy to replace 4 dampening straps (2 straps were broken replaced all 4

Take off front. Take off top. Pull off agitator. Pull off agitator coupler, after removing bolt holding in place. Attempt to remove hub nut, no joy. Wound up cutting the nut with a Dremel tool and chiseling the nut off. Closer inspection revealed a bad transmission. Due to the cost of the transmission, we will continue to use the machine until it completely fails.

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

I followed previous parts select customers advice exactly, of replacing the dampening straps, and it worked perfectly. Thanks-A-Million!

replaces as per video. Very helpful

Got a new part in the Agitator Coupling Kit, as the existing part was worm down. Simply removed and inserted the plastic bottom, used a mallet to pound it down and it was finished. By checking a video, I felt comfortable in doing the repair myself. A greater feelings was knowing I didn't have to go out and buy a new clothes washer. Thanks PartSelect for having the right part to complete this project.

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.