GTW490ACJ3WS General Electric Washer - Instructions
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- Customer:
- Allen from NASHVILLE, MI
- Parts Used:
- WH01X24381
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Lid lock striker broke
Attached the lid striker with 2 screws to hold it in place
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- Customer:
- Andrew from NAVARRE, OH
- Parts Used:
- WH08X37938
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
My son pryed the lid an broke it
I just took old one out an put new one in
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- Customer:
- Steve from Dexter, OR
- Parts Used:
- WH16X26911, WH16X26910
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Violent shake
You have to take the top off of the washer and the four suspension rods are at each corner. Fairly simple removal and installation of the rods. A quick you tube search is all it took. Easy peasy.
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- Customer:
- Donn from FREDERICKSBRG, TX
- Parts Used:
- WH16X26911, WH16X26910
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer was shaking while on spin cycle
Extremely easy. You will need a helper to make it easy. The best directions are on you tube.
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- Customer:
- Cynthia from PACE, FL
- Parts Used:
- WH22X38441C
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Washer wouldn't wash rinse or spin
Not knowing for sure how to fit it I went to youtube for help watched a few videos and tested different things until I hit the right one .Moms washer is fixed.replaced lid lock,motherboard and pump I'm sure I don't need all those parts because when I found the code for the lid lock it started working
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- Customer:
- Christopher from LYNN, MA
- Parts Used:
- WH23X28418
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench set
Will not drain
The drain pump had three screws. Frist unplug the machine and turn the water off. And unplug the hose for the Hot and Clod Water. Make sure their no water in the tub. Unplug the pipe from the Tub. The unscrew the nut for the connector. Then unplug the connector and be careful not to damage plug for the connector. Press the plug connector with your finger or long nose pliers . Then just hook the new plumb and you all set.
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- Customer:
- Jan from POMPANO BEACH, FL
- Parts Used:
- WH16X26911, WH16X26910
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
washer performed all functions, except spin
6y/o washer.
First checked lid switch. It turns out that the connector was disconnected. Probably became disconnected after the shaking from an unbalanced load. Reconnected and worked for three loads, then failed to spin again.
Purchased switch kit, belt and mode shifter, but held off the replacement. Parts select shared the diagnostic sheet. You can find yours inside the washer in a Ziploc bag. Tilt washer back and look underneath.
Went through diagnostic codes and all checked out fine. Did a fault reset. Worked again for three loads then failed to spin. GE sent a tech ($109 for service call). His diagnosis read-out showed rods/springs needed replacement. Parts arrived in three days and took about 45 minutes to r&r (I marked the new ones with a marker when unpacking to avoid confusion). USE VISE GRIPS AND.INSTALL FROM THE TOP. DO THE REAR.ONES FIRST Afterward, three loads done fourth load no spin.
Replaced lid switch with the kit. Again 3 loads fine, 4th load spin fail.
Note; each unplug & replug in resets the error codes, which may explain the 3 load temporary fix.
Did more research...
Finally, replaced old lid switch with lid switch kit (old switch was functioning fine, but I had the kit, so replaced it, in the event it was throwing an error code. Again 3 loads fine, 4th failed to spin.
Tilted washer back 45° for bottom access. Removed old belt. Belt and pulleys were loaded with grease/oil. Pulled both pulleys and scoured them. Replaced mode shifter. Note; old belt was about 3/4" larger diameter than new belt. Part#s matched, so it was the correct belt. Obviously the old belt was very worn. Oil/grease may be a combination of two things 1-slight leak from transmission seal, without any puddles on the floor and 2- the heat from the worn belt degrading the petroleum within.
While under the washer, removed the pump and hoses, checking for obstructions in the hoses and impeller. None found.
While underneath I grabbed the tech sheet from inside wall.
Checked the capacitance of the capacitor. Spec on the capacitor is 60 +/-5%. Mine tested at 61.1...within specs. (Be sure to discharge capacitor safely first!)
Reassembled the machine. Working fine through fifteen loads so far.
Final note. YouTube videos for all these steps online.
Conclusions; mechanically easy repair for DIYer. Probable causes...Belt worn, mode shifter and rods/springs worn out.
Total cost ~$200 parts + $109 for GE tech call.
Labor ~3 hours, but only because of so many disassembly re-assembly attempts at repair. Had it all been done at one time, total time would've been <1.5 hours
Thanks parts select and Barb (you're awesome)
First checked lid switch. It turns out that the connector was disconnected. Probably became disconnected after the shaking from an unbalanced load. Reconnected and worked for three loads, then failed to spin again.
Purchased switch kit, belt and mode shifter, but held off the replacement. Parts select shared the diagnostic sheet. You can find yours inside the washer in a Ziploc bag. Tilt washer back and look underneath.
Went through diagnostic codes and all checked out fine. Did a fault reset. Worked again for three loads then failed to spin. GE sent a tech ($109 for service call). His diagnosis read-out showed rods/springs needed replacement. Parts arrived in three days and took about 45 minutes to r&r (I marked the new ones with a marker when unpacking to avoid confusion). USE VISE GRIPS AND.INSTALL FROM THE TOP. DO THE REAR.ONES FIRST Afterward, three loads done fourth load no spin.
Replaced lid switch with the kit. Again 3 loads fine, 4th load spin fail.
Note; each unplug & replug in resets the error codes, which may explain the 3 load temporary fix.
Did more research...
Finally, replaced old lid switch with lid switch kit (old switch was functioning fine, but I had the kit, so replaced it, in the event it was throwing an error code. Again 3 loads fine, 4th failed to spin.
Tilted washer back 45° for bottom access. Removed old belt. Belt and pulleys were loaded with grease/oil. Pulled both pulleys and scoured them. Replaced mode shifter. Note; old belt was about 3/4" larger diameter than new belt. Part#s matched, so it was the correct belt. Obviously the old belt was very worn. Oil/grease may be a combination of two things 1-slight leak from transmission seal, without any puddles on the floor and 2- the heat from the worn belt degrading the petroleum within.
While under the washer, removed the pump and hoses, checking for obstructions in the hoses and impeller. None found.
While underneath I grabbed the tech sheet from inside wall.
Checked the capacitance of the capacitor. Spec on the capacitor is 60 +/-5%. Mine tested at 61.1...within specs. (Be sure to discharge capacitor safely first!)
Reassembled the machine. Working fine through fifteen loads so far.
Final note. YouTube videos for all these steps online.
Conclusions; mechanically easy repair for DIYer. Probable causes...Belt worn, mode shifter and rods/springs worn out.
Total cost ~$200 parts + $109 for GE tech call.
Labor ~3 hours, but only because of so many disassembly re-assembly attempts at repair. Had it all been done at one time, total time would've been <1.5 hours
Thanks parts select and Barb (you're awesome)
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- Customer:
- Jack from KENT, OH
- Parts Used:
- WH08X37938, WH08X37938
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Washer would not start
The parts I ordered were made of junk plastic and did not match up with the the existing parts. The parts did not end up fixing the problem and I bought a new washer instead.
Waste of money
Waste of money
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- Customer:
- Lawrence from VERHALEN, TX
- Parts Used:
- WH08X37938, WH08X37938
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Lid lock blinks, washer will not operate
Put the parts in, turned washer on.....lid lock still blinks, will not operate. Suggest the control board that sends the signal to the solenoid lid lock switch is defective. Buying a new washer, scrapping this one.
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- Customer:
- Richard from DANBURY, CT
- Parts Used:
- WH23X28418
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
Water wouldn't drain
Took the belt cover and then replaced the pump. Did a dry run and everything was fine.
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- Customer:
- Danny from QUAKER CITY, OH
- Parts Used:
- WH13X26535
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
Water Inlet Valve dripping water into tub after use.
Easy fix. Take out the two screws on the backside of the control panel and remove control panel out of the way. You will need a long shaft nut driver or 1/4 inch socket extension to be able to get to the nuts, one on each side of the back of the control panel. The water inlet valve is right there in your face. Easy to remove and replace. Remember to save the small O-ring in the center of the top of the valve and reuse it. Oh, by-the-way, shut the water off first and unplug the washer. Replacement part was a perfect match.
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- Customer:
- Kevin from ZOAR, OH
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Water wouldn't drain
Replaced water pump. Washer now works as new.
Wife is now happy!
Wife is now happy!
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- Customer:
- Heather from CHARLESTON, IL
- Parts Used:
- WH08X37938
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Don’t do this, but we prop the washer lid open so it doesn’t get musty between use; we put a sock or something in there to prevent the striker fro closing. When a family member hops up on the washer to get to the highest shelf in the laundry closet it snaps! And the. The washer won’t function.
REALLY easy-
Just unscrewed the two screws with a Phillips, slid the old one out, the new one set in perfectly, and used the same screws to hold it in place. 2 minute task total.
Just unscrewed the two screws with a Phillips, slid the old one out, the new one set in perfectly, and used the same screws to hold it in place. 2 minute task total.
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- Customer:
- Susan from Cypress, TX
- Parts Used:
- WH23X28418
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench (Adjustable)
Washer would not drain after a load of wash
Being a woman I had to figure out tipping it in its front. I put it on a dollie and drop it down real easy.
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
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- Customer:
- Jeff from FOLEY, MN
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
Wash machine would not drain/pump water out of machine.
1 Disconnect power 2) Cut water supply to washer 3) Disconnect water supply hoses from supply.
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
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