WBB4500G1WW General Electric Washer - Instructions

First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.

I removed the bottom pan and found the problem , It was the drain hose , then I removed the hose , and began to look for a replacement part , and my search lead me to Parts Select .com , It was MOST helpfull and for that I thank you guys , I got my part and insalled it in about 15 min. and took the machine back into the laundry room hooked it up and it's been doin good sense .

Popped the front cover off and found a small hole was in the drain hose going to the pump,used pliers for one clamp and nut driver for the other clamp,removed bad hose and installed the new hose,ran water pump after putting some water in the tub,checked for leaks,put the front cover back on,that was it.

e.g. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires...) that were easy

First I had to remove the front cover to the washer.
Then it was just a matter of using the nut driver to loosen the clamp holding the hose to the tub portion, and a channel lock for the clip on the drain pump. Pull the old hose out, do the same thing vise versa for the install... Only hard part was the clamp on the drain pump was being a little difficult (but no big deal).

Pried the front cover off the washer and then rotated the tub around for easier access to the hose clamp. Used screwdriver on hose clamp then detached spring clamp from pump inlet. Reversed the procedure for repair!

Unpacked the agitator from the box. Manually pulled off the old agitator and snapped on the new one. Total repair time was under 2 mins. Much better than a $120 service call.

Use flat head screw driver to push in clips that hold on front panel.
use plyers to remove hose clamps on motor and remove hoses.
use nut driver and remove two screws holding bracket in place. disconnect two wire plugs.
Install motor and work above in reverse.
very simple 15min job at most.

1- Shut off water and unplug unit
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out

15 minutes - 30 minutes tops!
Good luck Matt East Islip NY

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

Unpluged from out let. the I just took the front off then I took the bolts out of the mounting bracket and the took the hoses off unpluged the plug. We pluged the plug in the new piece put the hoses back on rebolted the braket down put the front on and plug the eletric back in and did the load thank you soo much

Removed agitator with rope idea. One quick jerk and it came off. Removed coupling. Replaced with new coupling. Reinstalled agitator. Works fine. Note: I could not see anything wrong with the old coupling. It looked brand new with no noticeable wear!! Thanks for your help in recommending the part that most likely would fix the problem.Tom

Watched the how to video, very simple.