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GTWN4950D0WS General Electric Washer - Instructions

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All Instructions for the GTWN4950D0WS
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Customer:
Martin from LAKE ST LOUIS, MO
Parts Used:
WH38X10019
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The bolt holes of the new drive shaft assembly come unthreaded
This is a normal condition; the old bolts are self-tapping so simply align them well, I used a drill-driver to get them started and completed tightening with a socket wrench. (Also the new drive shaft assembly comes with a tub seal, so you don't have to order a separate one.) I do think it would be better if the drive assembly came with 4 new bolts.
The instruction video was immensely helpful, Thank you.
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Customer:
Martin from LAKE ST LOUIS, MO
Parts Used:
WH2X1198
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
hammering on the tub nut wrench rotated the drive axle & pulley
I had to insert a broom stick to keep the drive pulley from rotating as I hammered the tub nut loose.

2nd tip, my washer has the standard agitator with the glued on cap; it was unclear if I needed to remove it; you should clarify that this is not necessary, that one must only pop up the entire agitator; I used a shipping strap looped under the agitator and over a 2x4 across the top of the frame, tightening until the tub was raised a bit and then a gentle pop down on the tub and the agitator easily popped off.
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Customer:
Steven from DURHAM, NC
Parts Used:
WH2X1198, WH2X1197
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
Washer screeching during spin cycle.
Followed video to take washer apart. I used the Shaft & Drive Assembly to tap out bearing as it was stuck. BTW the screeching was because the Shaft & Drive Assembly ball bearing retainer cage was in pieces. Replaced tub bearing and installed new Shaft & Drive Assembly. Washer now runs like new. Get the spanner wrench to remove existing nut and purchase a new nut.
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Customer:
James from CHARLESTON, SC
Parts Used:
WH13X10053
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
would not mix properly and/or fill properly
Easy as can be. Similar but not exactly like the YouTube videos, but close enough. Biggest problem was pulling the filler tube off of the mixer and re installing the tube. Nothing to get worked up about.
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Customer:
Timothy from DOTHAN, AL
Parts Used:
WH38X10019
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
After purchasing tub nut, tub seal, split ring & washer, tub bearing, I found that it wasn't the problem causing the noise. Found main bearing in drive shaft assembly was bad due to tub seal leaking.
The washer came apart fairly easy until I tried removing tub nut Huge Problem!! After beating the spanner wrench to death I purchased a $50 43mm impact socket to remove the nut. I cleaned up the tub and shaft and started reassembly by replacing bearing 6006rs that I found locally. When I started installing the tub seal I ran into a major issue. Seal would not fit properly, it was to loose in tub. The seal was not large enough for outside diameter. It was a 1/16 of inch or so off. I tried two seals and neither one would work. After talking with a retired repair tech I found that the tub was bad and that the old seal had corroded so bad that it expanded the tub seal housing. I decided not to spend anymore money for this junk of a washer and I applied rtv sealant & reassembled. I'll use it until it breaks down and trash it, very bad design for tub seal, nothing holds it in place, pushed up out of tub. I don't think the rtv sealant well hold for very long. I do appreciate the instructional video for repairs, they are very helpful for showing procedures as to the repair but it's a new machine that's used and everything comes apart so easy. 5 year old washer doesn't come apart that easy. It took 2 weeks to fix it after waiting on parts and doing a unconventional repair to tub seal. So now my wife has started searching for another washer because this one is running on a prayer!
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Customer:
Toivyan from UNION SPRINGS, AL
Parts Used:
WH23X10043
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Washer wouldn’t drain so I checked the water pump. Found out it stopped working so I ordered a new one.
Very easy to put a new water pump. You have to disconnect two hoses from the pump, unplug the power connection from the pump, and unscrew the two screws from the base of the pump.
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Customer:
Norm from LIBERTY, KS
Parts Used:
WH02X10383, WH2X1197
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench set
Very loud noise during spin cycle
I watched the video and disassembled the machine pretty much the way the video showed. There were a few differences but nothing big. The noise sounded like a dry bearing but wasn't sure where it was. Read the responses and it said it was the tub bearing washer. It made some sense if it was metal on metal. It was a dry bearing (should have listened to my common sense, but these guys know more than I do when it comes to washer repair) on the transmission that had been ruined because of a leaky tub seal, which I also replaced. The transmission was not available at the time of repair (but is now) but that kind of investment may be better in a new unit. There is a video on YouTube that shows you how to replace the bearing, BUT it requires someone with some mechanical knowledge. I'll try it later in the year and if it doesn't work we'll have to purchase a new unit.
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Customer:
Paul from NAPLES, FL
Parts Used:
WH13X10053
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Water inlet solenoid valve not working
Easy, even for a mildly competent amateur. Unplug, turn off water, remove three screws holding top piece. Remove plug in electrical connections and screws holding valve in place. Loosen clamp holding rubber hose to the valve. Put new part in place and reverse the process.
The only thing a little difficult was removing the hose between the valve and the washer. Although I did it by myself, it would be a lot easier if you had someone holding open the spring clamp that holds the hose in place, while a second person tugs the hose off the valve assembly.
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Customer:
marvin from Flint, MI
Parts Used:
WH12X10412
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Washer was not filling completely up on super fill cycle
Removed control panel removed old pressure switch installed new switch replaced control panel plugged in washer.everything worked the way it is supposed to.
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Customer:
Brent from St. Cloud, MN
Parts Used:
WH41X22935
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Leaking hose (had a rip in it)
First I had to remove the front cover to the washer.
Then it was just a matter of using the nut driver to loosen the clamp holding the hose to the tub portion, and a channel lock for the clip on the drain pump. Pull the old hose out, do the same thing vise versa for the install... Only hard part was the clamp on the drain pump was being a little difficult (but no big deal).
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Customer:
Ralph from Chesnee, SC
Parts Used:
WH41X22935
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers, Screw drivers
Had a small water leak gettin into the drip pan.
Popped the front cover off and found a small hole was in the drain hose going to the pump,used pliers for one clamp and nut driver for the other clamp,removed bad hose and installed the new hose,ran water pump after putting some water in the tub,checked for leaks,put the front cover back on,that was it.
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Customer:
Joshua from West Memphis, AR
Parts Used:
WH41X22935
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Washer flooded my laundry room!
Pried the front cover off the washer and then rotated the tub around for easier access to the hose clamp. Used screwdriver on hose clamp then detached spring clamp from pump inlet. Reversed the procedure for repair!
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Customer:
Donald from Washougal, WA
Parts Used:
WH41X22935
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
hose had a crack in the crease causeing leak .
I removed the bottom pan and found the problem , It was the drain hose , then I removed the hose , and began to look for a replacement part , and my search lead me to Parts Select .com , It was MOST helpfull and for that I thank you guys , I got my part and insalled it in about 15 min. and took the machine back into the laundry room hooked it up and it's been doin good sense .
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Customer:
Fred from Campbell, CA
Parts Used:
WH1X2727
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Wrench (Adjustable)
Two out of Four Straps were Torn
First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.
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Customer:
Dave from Irving, TX
Parts Used:
WH1X2727
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Washing machine flooding
The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.

I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.

Start with the machine empty of water and unplugged.

The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.

The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.

The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.
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All Instructions for the GTWN4950D0WS
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