WCCH404H5WW General Electric Washer - Instructions

Disconected power & hoses. Removed 4 screws from two tabs at rear of top. Slid top fwd & up to remove. Removed two screws from lower front panel and removed panel. Removed back cover screws and back cover. Placed sling arround tub & lifted with 2"X4" on strap placing additional wood under sling supported by edges of machine. Removed one scred and loosened mother that held spring hook in place. removed broken end and remainder of spring. hooked spring in hole in tub and raised spring upper hook on to support , re installed retainer. Went to lower side and removed plastic push bolts, by slipping a 1/2 " deep socker over front end and pulling from back with plirers.allign the holes in the new shock with the mount holes and nock them in place. remove sling from arround tub and re assemble all removed parts.

after pulling pins and installing new shocks, the washer still made loud ,disturbing sounds during use. Did some more investigating, turns out the inner bearings on the drum are bad. Apparently a problem with this model. Probably why the original shocks broke in the first place.

I paid a plumber $150 to replace this part a year ago. I simply took the screws out,ordered the part,paid for 1 day shipping, and screwed the new part on. The washer DID NOT WORK without this part,and worked perfectly the minute I replaced it.

I followed instructions provided in the package of replacement shock absorbers with my own improvisation. The instructions state to use a 1/2" deep socket to release a locking tab on the nylon retaining bolt on each end of the OEM shock absorber. Use a 1/2" drive 1/2" deep socket to release the locking tab; remove the bit of the 6-way screwdriver and insert the open shank in the square 1/2" drive openning. With firm but steady pressure, push the nylon retaining bolt out. If the tub gives way to your pushing, firmly hold the retaining tab on the upper shock reataining assemby of the tub. Remove the broken shock absorber and ensure all pieces are out of the connecting points. Replace the broken shock. Insert the 2x4x12" block between the wash tub assembly and the front plate. Spread liberal amount of water soluble lubricant (KY Jelly) on the nylon retaining bolt and re-insert in corresponding holes from the rear and pushing firmly to the front. Wipe off excess lube. NOTE: The right shock absorber was not broken so I left it in place. The coin trap and drain pump must be removed to gain free access to the retaining bolts. I am assuming the replacement procedure will be similar.

Took bottom panel off and found the issue. Had to remove 2 plastic pins holding in the shock, which was a bit of a chore to get done given the space. Once removed, I popped in the new shock without incident and replaced the pins and lower panel. It took about 15 to 20mins given the struggle I had with one of the pins.

First disconnected power. MY dryer was stacked so I removed the dryer. Removed lower front access cover screws and removed cover. With the dryer (or washer top cover removed) you have easy access to the two support springs. Each is held in place with a retainer that requires 2 screws to be removed. Have someone lift the drum from below through the lower access cover and have the person on top remove the damaged spring. Take the new spring and glue the plastic end hook protectors in place using crazy glue (the glue provided was dried out). Slip the large end hook into the hole on the drum and then hook the smaller end onto the washer frame at the top. Replace the spring retainer and reassemble the cover or dryer. Reconnect power and all should work just fine. Note: the shock absorber at the bottom of the drum may also need replacing at this time. The originals seem to be a poor design and the new replacement versions are much more robust.

New pump was very easy to install..The coin trap was difficult to re install only because you are trapped with no space for tools ...Be careful when replacing the pump, for what the coin trap is ( a molded rubber part) it's very expensive...Make sure you have vise grips fo the hose clamps...Good luck it's actually pretty easy. My coin trap had a $1.97 in it.

removed old part by taking plastic anchors ,top&bottomw/plyers to grip. replaced part and new anchors and we're good to go.washes great and saved $$$$

actual exchange of shocks went well. Perfect fits and easy to install.

Disconnected electricity and water supply. Took back and top off washer, placer 2x4 cross top. wrapped rachet tie down around drum and over 2x4 then using rachet slowly lifted drum. Once in place, attached spring, then used a 13mm socket to hold retainer in on level-shock pin and pulled out with an plier. Replaced both level shocks.

Rplateemoved back cover plate aprox 15screws
removed wire harnes to get acces to pins holding
shocks 4pins reinstall pins put wire harnes and
back cover plate and walla my wife reward me for
a job well doen

unplug power, remove top four screws, remove spring hold down clamps two screws each side, remove broken spring. install new spring (one end is bigger then the other) bigger end on tub, use string to lift spring into place, replace top all done. (tip use a string to pull tub spring into place much faster then trying with pliers just run string through hole where spring mounts and lift into place) All done.

The part was exactly what we needed and came sooner than we expected. It was easy to fix and we avoided hiring a repair man.

This repair was incredibly easy - I simply unscrewed the broken catch and installed the new one in its place, using the same screws. The entire process took about five minutes; the hardest part was finding a Phillips screwdriver in my house! Also, I commend Part Select for the prompt, courteous service. When I called, I was connected to an actual person - not a machine - who was very helpful, and the part arrived within 36 hours after the order, without any express mailing services.