57751H3WW General Electric Washer - Instructions

The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.

I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.

Start with the machine empty of water and unplugged.

The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.

The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.

The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.

First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.

I removed the bottom pan and found the problem , It was the drain hose , then I removed the hose , and began to look for a replacement part , and my search lead me to Parts Select .com , It was MOST helpfull and for that I thank you guys , I got my part and insalled it in about 15 min. and took the machine back into the laundry room hooked it up and it's been doin good sense .

Popped the front cover off and found a small hole was in the drain hose going to the pump,used pliers for one clamp and nut driver for the other clamp,removed bad hose and installed the new hose,ran water pump after putting some water in the tub,checked for leaks,put the front cover back on,that was it.

Unpacked the agitator from the box. Manually pulled off the old agitator and snapped on the new one. Total repair time was under 2 mins. Much better than a $120 service call.

First I had to remove the front cover to the washer.
Then it was just a matter of using the nut driver to loosen the clamp holding the hose to the tub portion, and a channel lock for the clip on the drain pump. Pull the old hose out, do the same thing vise versa for the install... Only hard part was the clamp on the drain pump was being a little difficult (but no big deal).

Pried the front cover off the washer and then rotated the tub around for easier access to the hose clamp. Used screwdriver on hose clamp then detached spring clamp from pump inlet. Reversed the procedure for repair!

e.g. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires...) that were easy

1- Shut off water and unplug unit
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out

15 minutes - 30 minutes tops!
Good luck Matt East Islip NY

Use flat head screw driver to push in clips that hold on front panel.
use plyers to remove hose clamps on motor and remove hoses.
use nut driver and remove two screws holding bracket in place. disconnect two wire plugs.
Install motor and work above in reverse.
very simple 15min job at most.

Removed agitator with rope idea. One quick jerk and it came off. Removed coupling. Replaced with new coupling. Reinstalled agitator. Works fine. Note: I could not see anything wrong with the old coupling. It looked brand new with no noticeable wear!! Thanks for your help in recommending the part that most likely would fix the problem.Tom

Watched the how to video, very simple.

Remove two bracket screws. Removed hose. Put new hose in place using same bracket and screws. inserted end of hose into washer drain. Secured hose to cold water hose with two zip ties.

Took the front cover off and tapped the motor on the old pump with the end of a screwdriver. The pump immediately started pumping,so, I knew it was the problem. Ordered the new pump and motor from PartSelect and received it in 2 days. Removed the old assembly and replaced it with the new one in less than 30 minutes per the video instructions on PartSelect's website. Wife is happy :) and I saved at least $100 bucks, probably more. Btw, a local appliance dealer where I bought the washer, wanted $63 for the pump/motor assembly and said it would take 4-5 days to get it. I paid $42 including shipping from PartSelect, and received it in 2 days!

removed front washer cover (2) clips at top released with straight screwdriver . removed washer top cover (2) 1/4" head screws that are behind front washer cover. Then removed screws holding tub dampening straps (4)5/16" head from agitation drum housing from top, removed other end of strap from under side (4) 1/4" head screws. then assembled with new straps in reverse order. easy repair nice and quiet again.