WPRB9110D0CC General Electric Washer - Instructions

1, remove agitator. 2 on top of the agitiataor coupling you will see a bolt. Rap lightly with a hammer and with vice grips gently remove the bolt. why vice grips if its been in there for awhile this will be your best choice. No worries the kit comes with a new one.3 Pull the coupling sraight up and out. 4. Align the splines of the new coupling with shaft and gently tap the new one on. 5 Lube the oring and tighten bolt. 6 align the splines of the agitator and gently seat the agiator all the way down. might take awhile to align everything.
trouble shooting tip remove the front cover, turn machine on and hold the agitator, no, not the kid, the one in the machine. If the agitator stops moving but the machine continues to work and the belt or pump shaft turns its the coupling.

The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.

I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.

Start with the machine empty of water and unplugged.

The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.

The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.

The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.

First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.

1- Shut off water and unplug unit
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out

15 minutes - 30 minutes tops!
Good luck Matt East Islip NY

I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.

Removed front cover, disconnected wires and hoses, reversed process

Removed the screws, pulled out the tall skinny thing that rotates, pulled out the broken part, ordered the new one, replaced it, (you have to push down until it snaps into place) Put everything back together and had clean laundry within 45 minutes. Anyone can replace this part.

took the two screws that holds the instrument selections off retreived the directions from inside this panel and followed directions step by step and removed the spline that makes the machine agitate, seen that the inside of the spline was smooth, ordered part and reversed operation in putting it back together.
p.s. make sure the refill shutoff hose is connected as we had forgot to do this and we ran water on the floor, had to take back apart and re-connect thehose .

ordering the part and fixing it myself with my sons help saved me a repair bill which I am sure would have cost me at least $75.00 more.

Easiest thing I ever did on the computer. U tube helped me diagnose the problem and how to remove the old pump and install the new. Parts Select menu was easy to navigate and had a picture of the pump I needed. The cost was affordable and I got the satisfaction of making the repair myself.

Watched the video from your web site and followed the instructions. Didn't need to remove the console on my model.

I used the "belt" technique to remove the agitator. It was difficult at first to remove but after a few tugs on the belts that were looped under the plastic bottom, the agitator came up. Then I unscrewed the bolt holding the coupler. The agitator coupler kit purchased from PartSelect came with a new screw so I replaced the old coupler with the new one and fitted the new screw in it's place. I put the agitator dasher back on and then it worked perfectly.

Take off front. Take off top. Pull off agitator. Pull off agitator coupler, after removing bolt holding in place. Attempt to remove hub nut, no joy. Wound up cutting the nut with a Dremel tool and chiseling the nut off. Closer inspection revealed a bad transmission. Due to the cost of the transmission, we will continue to use the machine until it completely fails.

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

I followed previous parts select customers advice exactly, of replacing the dampening straps, and it worked perfectly. Thanks-A-Million!

replaces as per video. Very helpful