WISR309DTBWW General Electric Washer - Instructions

Removed the front panel (retainer clips), removed two screws holding the top panel and door, removed all 4 dampening straps and replaced them with the new straps, put the components back in reverse order of removal.

pulled agitator off unscrewed bolt holding coupling on put new coupling on bolt in place put agitator on. washer working good

I reached under the agitator on two sides with my fingers and with one good upward yank the agitator came loose. I removed the agitator from the inside of the machine, I seen the Agitator Coupling was spinning in both directions so I felt that it may have been broken. I removed the one bolt hold the Agitator Coupling in place, I remove and inspected the Coupling and noticed that the spline was worn out. I cleaned the transmission spine that the Coupling slides over with a wire brush while using a shop vacuum to catch any loose debris. I installed new Agitator Coupling Kit slipped the Agitator back inside the machine over the coupling and pressed it down until it snapped into place. Job done. Machine works great.

I just put the new knob where the old one was and presto it was done. The whole process was much easier than I expected.

Worked Perfectly

Resigning myself to the fact that the washer was broken and I would need to buy a new one, I decided to pull it apart to see if I could see what the problem was (why not if your getting a new one anyway) Once I muscled the agitator off and undid the screw I discovered that the agitator coupler sat on a metal piece that had grooves. Alas...the coupler was worn...there were no grooves left inside the plastic piece. Wondering if I could even find this part I wondered onto this website, plugged in the part number and there it was with pictures and measurements and cheap! Needless to say I ordered it, why not, if it doesn't work I will buy a washer anyway. The part arrived within days. I unpacked the box, opened the plastic, slid it into place, tightened the new screw, replaced the agitator, plugged it back in, started it up and the washing machine was agitating like new. I wrote this long story because the repair was so easy it's not even funny, and I was just going to buy a new washer...

I pulled off the agitator and realized that the coupler was freespinning, it should not do that. I then removed the bolt on top then removed coupler, it was stripped. Got the part number which is on the coupler itself and ordered a new one. Which by the way a newer style is now the oem replacement. Got the new one installed now it is good as new. All you will need to perform this work is a 11mm socket. Takes 5 minutes.

This was an inexpensive part with high probability of needing it, so I ordered it before beginning to take the washer machine apart based on "noisy" symptom. The fabric softener cup pulled straight up easily with no tool. Then, the agitator pulled straight up easily with no tool. The bolt was easy to get to with socket set and the coupler pulled up using 2 small pieces of wood as levers to pull it up evenly and straight. This didn't solve my noise problem, but was an easy and inexpensive fix to try. FYI...when I continued trying to troubleshoot, I took the belt off and the noise stopped, so I think the transmission is my problem. I tried for 2 days with WD-40, then with C-L-R to get the hub nut to move, and couldn't. I then tried to split the nut using a screwdriver and a hammer and it appears to be split in 2 places, but the nut still won't budge. I listed the washer on craigslist today too frustrated with the hub nut to continue the repair job. The cost of a repairman plus the transmission would have been over half of a new washer machine, and I still would have had a 8+ year-old motor, and I ran across a great deal on a scratch and dent model at Sears, so I am replacing the washer instead of repairing it.

The washer did not Agitate although it did spin. So the motor appeared to be good. I noticed that you could rotate the agitator by hand, that didn't seem right. So I pulled the Agitator off the coupler. Now the coupler can rotate by hand around the spline shaft. I removed the bolt holding the coupler to the spline shaft. The spline shaft looked good. Ordered the new couple and installed it in 10 minutes. I was fortunate that the bolt came off easy. I didn't need to use the motor to assist in getting the bolt free.

Reaching into the washer I placed both hands on the bottom of the agitater 180 degrees apart and lifted the agitater straight up out of the tub. Using a 7/16 socket I removed the coupling kit. The new one slid right on. I secured it with the new bolt supplied with the kit. The agitater went right back on the new coupler and I was done. Fast, simple and inexpensive. Thanks so much to Part Select.

Repair was so simple. I used both hands to pull of the inside assembly of the washing machine. Loosened bolt with a pair of pliers. Replaced worn out agitator with new one along with new bolt. I tightened the bolt and pur back on the inside assembly and was done in less than five minutes. The part came to my house in only three days and the instructions were easy to read and understand!

Took the top cup off the agitator, popped out the agitator by grabbing it with both hands and yanking, unscrewed the nut to the agitator coupling, put the new one on and tightened it up, popped the agitator back on. Works great no problems. Though I did find out that the factory had changed the part sometime ago and it actually did need to be replaced.

popped the front off and unscrewed the top to get to the water inlet. With plyers twisted the wire tie that holds the hose in place and unscrewed the tiny screws off to get the inlet off. then replace it with my new Hose & Water Inlet.

This model did not quite go as in the video on this site. The agitator just pulls up off the coupler. Removed the old, put on new, including new bolt that came with it, snapped the agitator back on, viola!

Removed center hub and agitator with a sharp tug upward ( no tool required) then using a 3/8 drive and 7/16 socket I removed the stripped coupling and replaced with new one. Total repair time was less then 15 min. 10 of then were spent search web page and watching DIY video clip.