HTW265ASW0WW General Electric Washer - Instructions
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- Customer:
- Rachel from WAXHAW, NC
- Parts Used:
- WH02X24374
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Bolt broke in half
Removed the center agitator to clean it - had black mold and pink soap scum buildup underneath that you couldn't see or clean without taking it apart. Removed the bolt with ease. Upon tightening the bolt back in place, the bolt sheared in half, leaving the lower half threaded in place and the head in the socket. Had to use a drill bit and drill out the lower half of the bolt completely. Ordered the replacement bolt and reassembled everything in less than 5 minutes. Replacement part was perfect - hopefully it lasts longer than the original bolt.
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- Customer:
- Ernest from WERNERSVILLE, PA
- Parts Used:
- WH43X30957
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
agitator spline wore out
one bolt off pulled agitator one bolt on
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- Customer:
- chris from SHELBY, AL
- Parts Used:
- WH16X26909, WH16X26908
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers
Machine was noisy and banging during spin cycle
Watched the part select instructional video on YouTube. Repair was very easy. Appliance repair man quoted me $335 for this repair. I did it myself for a fraction of the cost.
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- Customer:
- Christopher from LYNN, MA
- Parts Used:
- WH23X28418
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench set
Will not drain
The drain pump had three screws. Frist unplug the machine and turn the water off. And unplug the hose for the Hot and Clod Water. Make sure their no water in the tub. Unplug the pipe from the Tub. The unscrew the nut for the connector. Then unplug the connector and be careful not to damage plug for the connector. Press the plug connector with your finger or long nose pliers . Then just hook the new plumb and you all set.
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- Customer:
- Michael from D HANIS, TX
- Parts Used:
- WH13X26534
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Water inlet would not stop running after filling
Two screws to take off rear panel. Slid control panel board back to unlock and laid forward. Exposed two more screws holding in water inlet. Removed and slid old water inlet out, new water inlet in. Attached two screws, control panel and rear panel and works perfectly. So much easier than I imagined!
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- Customer:
- Michael from ELBERTA, AL
- Parts Used:
- WH13X26534
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Water dripping into tub when washer was off
Removed the top assembly where the controls are located by removing the two mounting screws, one on each side. Removed the two hoses. Removed the two mounting screws, Removed old part, installed new part in reverse order.
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- Customer:
- Richard from DANBURY, CT
- Parts Used:
- WH23X28418
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
Water wouldn't drain
Took the belt cover and then replaced the pump. Did a dry run and everything was fine.
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- Customer:
- Joseph from GRANBURY, TX
- Parts Used:
- WH13X26534
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Solenoid valves on water inlet assembly leaking by the valve seats.
1. Unplug washer.
2. Turn off water and disconnect hoses.
3. Remove control panel and set aside. It's held in place by 2 screws on the back.
4. Remove 2 screws to remove water inlet valve assembly.
5. Replace in reverse order.
2. Turn off water and disconnect hoses.
3. Remove control panel and set aside. It's held in place by 2 screws on the back.
4. Remove 2 screws to remove water inlet valve assembly.
5. Replace in reverse order.
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- Customer:
- Kevin from ZOAR, OH
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Water wouldn't drain
Replaced water pump. Washer now works as new.
Wife is now happy!
Wife is now happy!
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- Customer:
- Jeff from FOLEY, MN
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
Wash machine would not drain/pump water out of machine.
1 Disconnect power 2) Cut water supply to washer 3) Disconnect water supply hoses from supply.
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
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- Customer:
- Susan from Cypress, TX
- Parts Used:
- WH23X28418
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench (Adjustable)
Washer would not drain after a load of wash
Being a woman I had to figure out tipping it in its front. I put it on a dollie and drop it down real easy.
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
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- Customer:
- Lloyd from SUMTER, SC
- Parts Used:
- WH01X27538
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
WASER DID NOT ALWAYS SPIN OUT.
Leaned washer back to get to motor. Loosen screws to remove belt cover. Slipped old belt off, cleaned both spinals off, slipped new belt on. Have a good day!
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- Customer:
- Lindy from LILLINGTON, NC
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
The washer did not drain. It also did not click or sound like the drain cycle was being engaged.
Emptied the washer, took the back cover off, tipped it foward, unplugge the old pump, remove two mount bolts. The replaced the new pump. The new pump resolved the issue.
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- Customer:
- Ricky from KRUM, TX
- Parts Used:
- WH12X27614
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Would not spin
Took 4 screws out of back of control panel. Tested old capacitor. Installed new one. Put back on tested spin cycle everything is doing great
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- Customer:
- Edward from McKees Rocks, PA
- Parts Used:
- WH01X27538
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Washer not spinning enough to get excess water out of clothes
1.)disconnected washer from water & electric (remember to turn water off 1st)
2.)pull washer out and leaned it back against the wall to access bottom of the washer
3.)remove protective cage covering belt assembly with nut driver. (4 screws and one has a ground wire)
4.)remove old belt by turning pulley’s and nudging it off of the flat pulley.
5.)install new belt groove side in. Put belt on grooved pulley 1st and slowly turn pulley’s while nudging it onto flat pulley.
6.)reinstall protective cage (don’t forget ground wire) and set washer right side up.
7.)slide washer back in place, hook up your water then plug in machine. (Remember to turn the water on)
2.)pull washer out and leaned it back against the wall to access bottom of the washer
3.)remove protective cage covering belt assembly with nut driver. (4 screws and one has a ground wire)
4.)remove old belt by turning pulley’s and nudging it off of the flat pulley.
5.)install new belt groove side in. Put belt on grooved pulley 1st and slowly turn pulley’s while nudging it onto flat pulley.
6.)reinstall protective cage (don’t forget ground wire) and set washer right side up.
7.)slide washer back in place, hook up your water then plug in machine. (Remember to turn the water on)
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